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“Good hotel but concerns about check in” 3 of 5 stars
Review of Econo Lodge Metro

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Econo Lodge Metro
2.0 of 5 Hotel   |   6800 Lee Hwy., Arlington, VA 22213   |  
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Ranked #22 of 48 Hotels in Arlington
Toronto
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
44 helpful votes 44 helpful votes
“Good hotel but concerns about check in”
3 of 5 stars Reviewed April 8, 2013

Like everyone has said previously, this hotel is a really good value and in a very nice neighborhood. The short walk to the Metro was pleasant and easy.

The reason I must give it only an average rating, however, is due to the check in and handling of my items in the safe deposit box.

When checking in, the attendant informed me that I had made an error when I booked online and she had corrected it. She noted that I had presented her with a different credit card than the one I used to book and wanted to know which one she should proceed with. She then went on to help the next person, and quickly asked for me to give me the papers/key back. Some changes were made and I was then given my key/papers again. It became quite obvious that she had somehow mistaken my check-in with the lady beside me. I figured this as her description of my "error" was exactly what the lady after me wanted in the room. And when I checked my email, there had been no mistake on my part.

The reason the above situation concerns me, is that had I said go ahead and use the credit card I booked with, I am fairly certain the credit card of the other lady would have been used, or attempted to have been used.

The following morning I realized there was no safe deposit box in the room, so I inquired at the front desk. The same attendant was there and she pulled out a box from behind the counter and asked me what time I would be back. As she would no longer be there, she said to make sure I told them my items were in box #1. That evening when I returned and told the new attendant this, she asked where my key was. I had not been given a key and was told the procedure is for them to have one half and me to have the other half. Together it will open the box. With some concern, I explained that my passport was in that box and I was never given a key. The new attendant did some searching and indeed, there was the key that was to have been given to me.

This situation really was a huge breach of trust in them for securing my items. The lesson I learned is that in the future I will outright question the procedure if it doesn't make any sense to me.

So again - I really want to give this hotel a better rating, but these issues sent red flags up for me.

Room Tip: My room was right beside the breakfast lounge but was still quiet enough for a good sleep.
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
    41
    75
    21
    2
    3
See reviews for
51
33
11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
Harbert, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 12, 2013

Stayed for three days during a business conference and found the hotel very pleasing. Everything worked just fine, quite comfortable, and the front desk lady, in particular, was very helpful for me with explaining and assisting me with using the Metro, which is a convenient walk nearby. The sink area was small and no coffee one morning, but it was a bit early....otherwise, I had a very enjoyable stay and I'd be very likely to return when the occasion arises!

Room Tip: Quite convenient to the Metro and very reasonable for the location....seemed very safe area also....
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Peters, Missouri
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed November 6, 2012

Great value. Clean, close to metro, felt safe, Internet worked good and fast, great beds, and breakfast was good. I thought the staff was friendly and helpful. Will stay here again if I'm back in the area!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at Econo Lodge Metro, responded to this review, November 6, 2012
Thank you for your comments. We appreciate your business and look forward to having you stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helena, Arkansas
Top Contributor
119 reviews 119 reviews
26 hotel reviews
Reviews in 41 cities Reviews in 41 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 30, 2012

I travel to Capitol Hill often and need an affordable hotel in a safe location that will not eat up my per diem. I usually stay on the hill but have found that I spend so much money on the hotel that I end up losing money on by trips. So, I decided to find a hotel in safe location, close to the metro, that would allow me to get to Union Station quickly. This hotel fit the bill. Although it is bare-bones, it is inexpensive, in a very safe location, and is clean. It is also within walking distance of the metro. The metro ride is about 30 minutes to Union Station. I suggest this hotel to the person with business on the hill who is looking to save money. Finally, it is within walking distance to a good Cajun restaurant and a French restaurant.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 12, 2012

The hotel is very convenient to I-66 and a short walking distance to the East Falls Church Metro station. The staff was friendly and the room was clean. My only complaint is that the in-room TV reception was atrocious, only a few of the channels were showing properly. Very good value for money.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at Econo Lodge Metro, responded to this review, October 17, 2012
We appreciate your business and are pleased you enjoyed your stay. Please be assured we will look into the televison reception you described.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Groom, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2012

Great place to stay when visiting the sights in D.C. Ten minute easy walk from Metro, very clean, and a convenience store just over the highway :>) Owner is especially friendly to his quests. Beds absolutely awesome !!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binghamton, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 19, 2012

Read many reviews of locations and chose this one, glad I did. Stayed 4 nights, 2 dbl room was good size and very clean. Continental breakfast was more than most breakfasts, very pleased with food,small area with only 3 tables. Easy access to highway/DC area. Walked to metro one day, 7 min walk during day was fine, could have been lit better at night. Staff was helpful and could not hear other rooms/hallway noise. Network connection was very slow, would not recommend if you need to be using computer for a long period. Would definitely book this again, very pleased.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at Econo Lodge Metro, responded to this review, September 21, 2012
Thank you for sharing your comments. We are pleased to see that you would stay with us again! We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Metro

Address: 6800 Lee Hwy., Arlington, VA 22213
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
#4 Best Value Hotel in Arlington
#18 Romantic Hotel in Arlington
#29 Family Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Metro 2*
Number of rooms: 47
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Also Known As:
Econo Lodge Metro Hotel Arlington
Metro Econo Lodge
Econo Lodge Arlington
Arlington Econo Lodge

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