First off, I have to say every single staff member I came into contact with was so polite. That makes you feel so welcome. It is very rare that literally everyone was nice. I was impressed.
The rest of the good: The mall is a quick 5 minute walk for an easy option to get the metro and lunch or dinner. The rooms were spacious and comfortable. I love Hilton bedding, so I slept so comfortable. The shuttle to/from the airport was prompt.
The bad: When people say it was hot in their room, they weren't kidding. I think you can't have it set to auto, just have it set to "on." We had it set to 65 in the room and we were both hot. That part was actually miserable. It never cooled off. Even set to auto at 65 it should have been a little cooler. This hotel would've been rated much higher if that a/c had worked properly.
Other than the heat, it was a good stay. Location wise and staff wise, I'd stay here again...but maybe just wait til the winter when I need the heat.
- Official Description (provided by the hotel):
- Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more less
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- Also Known As:
- Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
- Doubletree Hotel Arlington
- Doubletree Crystal City National Airport
- Doubletree Hotel Crystal City