I found a special $132.00 on Hotels.com (including the breakfast buffet) and was surprised that although my son is in the Air force that the price was more than double. They let us check in early at 11:00 am .The pool was very nice on the roof, and although they are under construction it wasn't too noisy, etc. The beds squeaked a bit. The buffet was good with the exception of the eggs (they were horrible) and the shuttles to the hotel and the metro ran every 30 minutes and was very convenient. Overall I'd stay there again.

We arrived on Sat 27th Oct 2012 - unfortunately 'Hurricane Sandy' arrived on Sun 28th ! So we had to spend 48hrs confined to inside the hotel as everywhere closed down around 6pm on Sunday night and didn't open up again until late on Tues afternoon (30th). Our original room was up on the 12th floor of the North tower with fantastic views of DC, but after a sleepless night on Sun 28th because of wind noise and the door banging at the end of the corridor where the renovations were taking place, we asked to be moved and we were given a suite on the 3rd floor of the South tower - brilliant suite ! Kevin Feldman, one of the Managers, sent us a tin of their fabulous cookies plus some other vouchers for in-room movies and free breakfasts and discounts off food in the restaurants together with an apology that 'Sandy' had come to visit the same time as us ! We made a point of asking to speak to Kevin to shake his hand and say thank you for his kindness... We were able to resume our holiday on Weds (31st Oct) & Thurs (1st Nov) with trips over to DC - a short cab ride - to see the sights and do a tour of the Capitol building and a 3 hr Segway tour, before flying home on Fri (2nd Nov). Clearly 'Sandy' changed most of our plans - but this just means that we shall have to go back to DC to do the stuff we didn't get chance to do. This was our 1st ever trip to DC and we feel very fortunate that we chose to stay at the Doubletree by Hilton, Crystal City, Hotel. The staff were all wonderful and really looked after us. I would just like to single out Kevin Feldman for special thanks and also massive thanks to Terrance Dyson on the front desk, who was an absolute star and joy every time we spoke to him and asked him a question, Terrance also gave us lots of tips and advice about visiting DC - and you were right Terrance, we definitely will be back to stay at the Doubletree by Hilton, Crystal City !!! Thank you for a great stay everyone !

I booked a one-night stay at this hotel to take advantage of their "Stay and Fly" package, which included one night's room and five night's parking for a set rate. Parking in DC is very pricey, so the $213 price tag was pretty good, even if the additional 3 night's parking would cost me $24 a night.

The room was very nice...clean, roomy and modern. Unfortunately I didn't discover until AFTER I got out of the shower that there were no bath towels in the room and no bath mat. Only two hand towels and two washcloths...ok, so that was annoying, but not the end of the world.

When I returned from my trip, getting my car back was a nightmare. I arrived back at midnight from an international trip. I was exhausted. There was no parking attendant anywhere to be found when I arrived, so I had to haul my crap up the elevator to the 2nd level lobby to talk to a desk clerk. He told me I'd need to talk to the parking attendant... I told him there was no parking attendant downstairs...he said he had just seen him going back down. OK, so I went back down...no parking attendant. Back into the elevator with all my stuff...finally the desk clerk called someone...then sent me back down to the lower level again to the now-present parking attendant. The parking attendant, who barely spoke English, didn't understand the whole "stay and fly" concept. He wanted me to pay full parking fees for all nights. I showed him my receipt and my reservation printout from the hotel that showed what the package was. "This nothing. This not mean nothing. You pay or no get car back." So we went to find a manager...good luck. Once we finally found him, even HE had trouble explaining it. Overall, it took more than an hour to straighten all of this out. In the long run, I think I'd have been better off just taking a shuttle from my house in MD to the airport, even if it did mean getting up at 3 am.

Moral of the story: the hotel was pretty good...standard Doubletree. But their internal communication obviously has issues. I would have given them 3 stars if I hadn't had to dry off with hand towels.

Stayed here for one night a few weeks ago for work.

Everything here was just fine: room was clean, bed was comfortable, bathroom was OK. Nothing spectacular, nothing horrible. I'm always a fan of DoubleTrees because of the delicious free cookie they gave you upon check-in!

This DoubleTree is very close to the Reagan Airport, so it's nice to know the airport is just a few minutes drive away, especially if you have an early morning flight out. Had no problems with valet service, which I believe cost about $27/night. I thought room service was a bit pricey... my Cobb salad came out to about $26 after taxes and fees! Tasty, but extremely overpriced for a salad!