When visiting DC with the family, we always like to stay in the Arlington - Crystal City area since its safe, clean, full of shops, convenience to the Metro stations. We are a family on a budget and were delighted to secure a room at this hotel offering such fine amenities. We arrived early from NC and were greeted with upbeat personalities the minute we pulled up to the lobby. Every person I ran into wearing a Doubletree uniform smiled and offered greetings. How often do you see this?
We were given a room in the North Tower on the 8th floor promptly 3 hours before official check in. The view was stunning of the DC skyline and the jets ascending nearby. Our room was spotless, the beds made without wrinkles, fresh towels, clean windows, clean furniture and floors, We brought our niece with us at the last minute and Doubletree was able to get a rollaway bed to our room within an hour of the request. The flat screen TV was new and the beds were very comfortable. The teens loved going to the pool at night after a long day of touring the museums, Georgetown Cupcake etc., the pool offers a marvelous view of the Pentagon and is stocked with plush clean pool towels for use. There is a fitness room too. The lobby here is large, with many tables for eating, working and offers wifi. Also, there were some computers for guest use, which I took advantage of every morning while sipping Starbucks. The snack store offers Starbucks coffee, fruits, yogurts, drinks etc., a restaurant also offers buffet breakfast.
The hotel is strategically located to DC, just across the river. A seven to ten minute walk will get you to the Metro -Pentagon City station, there are shuttles at the hotel that run every 30 minutes to take you there too, we didnt want to wait so walking to the station and Fashion Centre Mall was no problem whatsoever, afterall, in DC going to the sites, you're gonna walk. Tip: Take the Blue/Yellow line to L'Enfant Plaza, change to Blue/Orange line to Smithsonian. Some folks will take the Blue line all the way around. There is an upscale Harris Teeter grocery store 3 blocks away, its open 24hrs, there are various fast food joints and plenty of restaurants nearby.
Construction, I hardly knew it was happening. The lower level lobby in the North Tower was getting a facelift,, it - in no way hampered our visit nor interfered with our sleep. It appeared to me the renovations are close to complete, Its going to be just lovely when its complete.
We were very satisfied with the customer service, the room, the views. This was a very busy week for DC in general with Spring Break in full swing. I thought the staff and management ran the hotel efficiently. We want to come back in the Fall to visit the American Indian and US Holocaust museum again when the crowds have thinned. We will certainly stay here again, our room was quiet, didn't hear a peep from above and below! :-) Be sure to check out the Skydome at night, the Memorials, Monument, and Capitol look great lit up.
A field trip for about 100 8th graders is being planned next year, I will certainly suggest we try to get rooms here. The teens will love riding the Metro, shopping and swimming at night. It's a great hotel. Loved it. I would like to come up for July 4th and stay here, best view in town would be the Skydome or a Cityview room.
Pay a little extra for a City View room!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 9, 2012
Thank you for your review. I really appreciate you pointing out the smiling faces upon your arrival. This is something we focus on and it is nice to read it is occuring. I agree with you, staying in Crystal City is a better choice than staying in the city for families. It is so easy to get to the monuments/museums, actually sometimes even easier than from hotels in DC, and the cost savings make it worth it.
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Wow, what a great review of your room. The view offered from the North Tower rooms (higher floors) is fantastic; especially for people that do not come to the Washington D.C. area often. It looks like you took advantage of all the hotel amenities and enjoyed each one.
Good tip on the Metro, the train switch can be faster than staying on the blue line straight through. The location of the hotel is definitely an advantage as walking to the Metro/Mall is an option or taking the shuttle is another. You are correct, renovations are almost done! The impact on guests is now mimimal and everyone is excited to see the finished project.
We look forward to your return. It is sure a busy time now and we are working hard to satisfy all guests, but we will work just as hard in the off season. I am confident you will leave just as pleased.
Please contact me directly or our Sales Office to plan the 8th grade trip. We are very familiar with tour groups and handle many of them each year. Thank you for the recommendation!
The view of the fireworks on July 4th is awesome. The Skydome puts on a party and our view rooms book up very quickly, so please do not wait long.
Thank you again for the review and we look forward to your return. As always, I invite anyone to contact me anytime.
Happy travels -
Kevin B. Feldman
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.