We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for an overnight stay before flying out of Reagan National Airport.” 5 of 5 stars
Review of BEST WESTERN Pentagon Hotel - Reagan Airport

Save Saved
You added BEST WESTERN Pentagon Hotel - Reagan Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
BEST WESTERN Pentagon Hotel - Reagan Airport
2.0 of 5 Hotel   |   2480 South Glebe Road, Arlington, VA 22206-2576   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Ranked #39 of 48 hotels in Arlington
Millsboro, Delaware
1 review
“Perfect for an overnight stay before flying out of Reagan National Airport.”
5 of 5 stars Reviewed May 10, 2010

This hotel was perfect for us because it was close to the airport and the hotel had a shuttle service. I'm glad that we did not listen to the previouse negative comments. The service at the front great was great and the room was acceptable for the price. Also the hotel will let you leave your vehicle for free up to either 10 or 14 days. We would definitely stay here again.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

445 people have reviewed this hotel

Traveler rating
    103
    124
    94
    60
    64
See reviews for
147
90
29
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Swansboro, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2010

This was truly the worst experience in hotels that I have ever had. I have traveled around the world and thought I would travel with my 11 year old son to Washington during Spring Break. When my GPS led me to the hotel, I got concerned when it took me through the bad end of the hotel through a less than desirable neighborhood. When we arrived at the lobby, I had to step away from the desk because I could only cry. How could I keep my son in this dump? It was a drive up MOTEL and looked unsafe. As one of the other reviewers said, there were drive up stalls. It isn't a hotel, it is a motel and it was dirty. The picture I saw on their website never showed that it was a drive up.

They assured me that the Arlington police patrol the area often and yes, as another reviewer said, they have their own parking spot at the front lobby parking lot.

In short form- this is what was wrong:
1-no towels in the room when I checked in
2-broken iron
3-bugs crawling in the bathroom
4-toilet handle broke off the first night
5-no wake up call
6-they said local calls are free but what they forgot to mention is that if you talk for more than 30 mins, you do get charged.
7-Shuttle is shared with the comfort inn and is always crowded and you may not make it, so you have to wait another 30 mins or 1 hour.

I tried to get another hotel to get out but it was cherry blossum/spring break week. All was booked. Pay extra and stay somewhere else. This place shouldn't even carry the BW name!

  • Stayed April 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
1 review
3 of 5 stars Reviewed January 10, 2010

Overall this hotel was good.
The staff was helpful and respectful when talked to. The room I stayed in with a friend was clean and good size. They had a decent continental breakfast. And they had a free shuttle running to the closest metro station. Overall it was very convenient.
The only problem we had is that the toilet wasn't flushing properly, so we told the front desk, they said they'd send someone to fix it. In the evening it still wasn't fixed, we told them again the next morning, but to no avail.

  • Stayed January 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limburg, Germany
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 12, 2009

I stayed hat Best Western Pentagon for 9 nights - And I attend a conference. The hotel offers refreshing simplicity, car parking and good value for money. The breakfast is okay but not that great of selection. Friendly staff particularly the reception desk.
In the morning and evening a shuttle takes you every half hour to or from the METRO station in Pentagon City - the ride is around 10 minutes. I can't believe this hotel is not rated much higher. I would surely stay there again.
Free wireless internet-access and travelers without laptop can use two computer. But keep in mind this hotel is more likely a motel.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 9, 2009

I'm a local in Arlington, VA and stayed in the Pentagon Best Western because I had a 6 am flight out of Washington Reagan Airport (DCA). I should have stayed home.

This hotel fails in all the major categories you look for in a hotel: cleanliness, noise, and staff.

The Pentagon Best western smell awful. The lobby smells musty and unclean as do the rooms. The linens also smell and the hotel projects the feeling of needing a good scrubbing. The hotel is not quiet. The walls are paper thin and people having a conversation using a reasonable indoor voice sounds like they are in your room. Road noise from glebe road is very loud and we were in a room almost furthest from the road. The inroom refrigerator's compressor was very loud and kept banging on waking us up throughout the night. The hotel staff was asked to call us a Taxi and as we got to the front desk we were told that the taxi arrived and someone else took it. The staff did not verify names of the passengers although they said they would. The hotel states that it is a good place to stay for the aiport, I AM LOCAL AND PLEASE LISTEN TO ME, THIS IS NOT TRUE. This hotel is not close the airport, but it is less expensive by $100 than the airport hotels. Pay the extra $100, you'll be glad you did. And if you have a 6am flight, then don't count on the airport shuttle, it does not start running until 6 am, so this hotel is not a good place for business travelers or early birds.

One bright spot, if you leave before the continental breakfast is served, you get a brown bag breakfast. However, that is not worth staying at this hotel. Until serious changes are made, stay away from this place.

  • Stayed October 2009, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Washington
1 review
5 of 5 stars Reviewed October 14, 2009

I'm so glad we didn't go by some of the reviews. This was a great place to stay while we visited DC. Close to DC. Great Shuttle service to metro. Very happy, friendly and most helpful staff. Willing to answer all of our travel questions. Clean rooms. Great for the price! We'd stay there again for sure.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 4, 2009

Loved the blood stained pillow my 2 1/2 year old was laying on. This place is the biggest dump - very dirty, very poorly maintained. It is truly the most disgusting place I have ever stayed. I would give it a zero rating if possible.

  • Stayed September 2009, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN Pentagon Hotel - Reagan Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Also Known As:
Best Western Pentagon Hotel
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 48 hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, and shuttle service - just minutes from Washington, DC and the Pentagon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Travelocity, Priceline, Cheap Tickets, BookIt.com, Tingo, Best Western, Hotels.com, Venere, Agoda and Otel so you can book your BEST WESTERN Pentagon Hotel - Reagan Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Pentagon Hotel - Reagan Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.