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“great value” 3 of 5 stars
Review of BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
2.0 of 5 Hotel   |   2480 South Glebe Road, Arlington, VA 22206-2576   |  
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Ranked #41 of 48 Hotels in Arlington
Green Bay Wisconsin
1 review
1 helpful vote 1 helpful vote
“great value”
3 of 5 stars Reviewed August 18, 2014

This hotel had great amenities. Breakfast, free shuttle to and from airport, shuttle to the metro, and exercise room. the rooms were average,but the beds were very comfortable. Breakfast had a great variety and was very filling. The staff were very helpful and friendly. The stay here was overall a great deal.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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536 reviews from our community

Traveler rating
    109
    145
    122
    84
    76
See reviews for
188
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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English first
Saint Louis, United States
1 review
3 of 5 stars Reviewed August 17, 2014

Needs updating. Did not like ticket system for breakfast. Tub drained slowly. Staf was nice. Room was reasonably clean. Beds were comfortable. Room had appropriate George Washington pictures in it. The overall appearance is somewhat run-down. We will not return to this hotel. We were looking for possible future visit to DC in a few years.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

Obviously not a 5 star resort, but perfect location, services and room. Room was clean. Breakfast was good. Shuttle service to metro was great to have. Within 10 mins you're downtown and don't have to drive or pay for parking!! Highly recommend for traveling on a budget. No complaints.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 15, 2014

Rooms were spacious and fresh. We enjoyed a speedy check-in, extended breakfast hours and convenient location to DC. The breakfast room was bright and large. There were lattes offered and flavored waffle mix. Welcoming to children.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ogden, Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 14, 2014

this hotel has an airport shuttle but make sure you call. we got into DC and called the hotel, hotel clerk said shuttle goes to airport every 30 minutes. so we waited in the rain and watched everyone else being picked up by their hotels. after 40 minutes we called the hotel again and the same clerk tried to tell us we were standing in the wrong place!!! she gave the phone to another clerk who said she would send someone right away. after 20 more minutes of standing in the rain someone finally picked us up. when we got to the hotel there were no apologies and the staff was not friendly. our room was old, run down, and smelly. there were no restaurants nearby, would have to take a cab to go anywhere. hotel had shuttle to metro but every morning and every afternoon was hassle to get on, people shoving and crowding, bus was always full. breakfast was adequate but breakfast room was always full, and there were no small tables, only tables for 8 to 10 people. the people who worked at the metro stations were friendly and extremely helpful. i suggest if staying a week in DC spend the money to stay within walking distance of a metro station or stay down town.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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Gainesville, United States
1 review
2 of 5 stars Reviewed August 12, 2014

This hotel is clean; however, if you are hard of hearing or deaf, not a friendly hotel and the amenities including the TV's are not deaf/heard of hearing friendly. The staff is not understanding of deaf/hard of hearing issues and are not aware of the proper way to communicate with such. The room deadbolt lock broke sometime between leaving after the first night and coming back the to stay for the second evening. When I told the staff they were like ok. Did not care that it made me feel uncomfortable. The air conditioner in the room did not cool the room down very much either and it was just really humid in the room. The breakfast, was ok if you like over cooked and dry eggs or under cooked runny eggs and no options for types of bagels, or under cooked sausage. It was not my type of breakfast, I have had better at other Best Westerns. I paid $180 for two nights and that was way too much for this hotel. I will not be staying at this hotel again.

  • Stayed August 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed for four days around Independence Day and the another 5 days later in July

Good base for getting to see Washington sights. Hotel was clean, comfortable and the free shuttle to Pentagon City metro very helpful. Only problem was frequency of service, however if too many for mini bus they put on a second or third one. On Independence Day extended the shuttle from 10pm to midnight
Did not use the swimming pool as it did not open until 12.
Not near many local restaurants so car or use of shuttle essential.
Good breakfast with bacon/sausage and scrambled egg plus cereal, waffles etc.

Room Tip: As far away from reception in blocks 2 or 3
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Number of rooms: 205
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington

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