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BEST WESTERN Pentagon Hotel - Reagan Airport
2.0 of 5 Hotel   |   2480 South Glebe Road, Arlington, VA 22206-2576   |  
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Ranked #40 of 48 Hotels in Arlington
Washington D C, United States
1 review
“review”
4 of 5 stars Reviewed October 30, 2013

great place a little older put very good overall. breakfast was hot and tasty the rooms are a bit worn or seasoned but I don't really care about that just a warm bed is fine with me. The busy road made it noisy so get a room farther from the road

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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652 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Waynesville, United States
1 review
3 of 5 stars Reviewed October 29, 2013

We were happy with the room, beds were comfortable. However we experienced some problems such as no microwave and fridge after we were told it would be no problem. Coffee pot was broke as well as the ice maker on our floor which we had to use since we thought we were getting fridge, so we packed food. It wouldn't have been a big deal had we not run the marathon and were almost incapable of using the stairs (no elevator) to get to the ice machine downstairs and the microwave in the dining room. The noise level in the evening was pretty awful, we could hear the people in the rooms on both sides as well as outside the door.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 28, 2013

Our conference had chosen this as the most affordable place in Arlington, but maybe they didn't see it first. One side faces a busy street, and another side faces a major interstate. It's not a hotel... it's a motel. The rooms are NOT accessible... no elevator, the room entries have a step up, many parts of the motel have stairs from the parking lot. The lobby door doesn't even have an automatic opener. I had to struggle with my cane and my luggage following a knee injury -- couldn't get the door open easily.

I was given a room at the back of the motel (not a smart idea for a woman traveling alone). I felt vulnerable because people on the street knew when I was coming and going. The room smelled of disinfectant. The window drapes did not shut completely, leaving a gap where anyone could look in. I had to tape them shut. The breakfast was poor, even by motel standards. Trying to catch a cab on the street is nearly impossible... they won't stop because of all the traffic. Don't believe the photos because they look much better than the reality.

On the positive side, the carpets were new. The staff was polite. The room was clean (except for the odor). It's close to the airport. That's it.

Room Tip: There are no good rooms unless you pick something facing the inside parking lot. Anything along the...
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  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lexington, Virginia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 28, 2013

The hotel is nothing fancy. It is right off I-395 which makes it easier to find. The room was large and roomy. The beds were comfy pillows standard of Best Western. for girls, the bathroom set up was great a sink in and out of the bathroom. Tub had rust in it and was nothing special and not very nice. It was an exterior corridors so nothing great. Walls you can hear through. Breakfast was typical of Best Western. Stay was fine....

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houma, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 22, 2013

I chose this hotel because it offered transportation to and from the airport. I would not stay here again. There is nothing to do within walking distance. It isn't near a bus stop or the metro. The rooms all face outside which was a problem since it was raining during my stay there. This hotel is very outdated. The rooms have a bad odor of cigarette smoke and mold. In one of the rooms I stayed in the bathtub faucets turned the opposite way and the toilet paper holder was loose and falling off the wall. We left and stayed at a Best Western in Dupont Circle which was very nice and near restaurants and the metro.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackson, Mississippi
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 18, 2013

The only good thing about this hotel is its proximity to the Ronald Reagan Airport. I stayed there 3 nights during the Labor Day weekend. It was downhill from the moment we walked into the room -- need renovation overhaul, discolored linen and towels, aggressive staff for the free breakfast. Got back to room after 10 p.m. on Sunday night and it had not been cleaned; had to walk to the lobby to get towels. We stayed the full 3 nights because I had prepaid, non refundable. This is the first Best Western I've stayed at and the conditions and service was deplorable.

  • Stayed September 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed October 17, 2013

We had an early flight out and have never had any problems with Best Western until now. I picked this hotel because we wanted a breakfast and airport shuttle. Turned out that the shuttle did not start until 6 AM and we had a 7 AM flight so ended up paying for a taxi. Breakfast does not start until 6:30 AM so we missed that one as well. When we got in the taxi and the driver told us that the people they pick up early have a bagged breakfast snack from the hotel. We were never informed about that, but the staff was not very helpful to begin with. The room was dirty and the door did not close proper so I had to pull extra hard to get it to close. You could see through the curtains so kept the lights off by the windows. The safe did not work so why bother to have one in the room. The extra money I paid for a taxi and breakfast, I could have stayed in a nicer hotel closer to the airport. Never Again.

  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Number of rooms: 205
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington

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