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“Terrible hotel” 1 of 5 stars
Review of BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
2.0 of 5 Hotel   |   2480 South Glebe Road, Arlington, VA 22206-2576   |  
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Ranked #40 of 48 hotels in Arlington
Lincoln, United States
1 review
3 helpful votes 3 helpful votes
“Terrible hotel”
1 of 5 stars Reviewed August 29, 2013

This motel should be shut down and torn down, there was mold on the bathroom walls. and panels falling off of the wall by the bed. the room had the most awful smell, made me sick. I woke up with headaches each morning I stayed there.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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522 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sterling Hts, United States
1 review
5 of 5 stars Reviewed August 28, 2013

The front desk staff was very courteous and helpful. The rooms were clean and comfortable , you cannot hear street noise when inside it. The hotel has easy access in and out of DC, it offers free shuttle to the airport and to the metro station. The breakfast could have a little more variety but the staff inside the breakfast room are vey attentive.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United States
1 review
1 of 5 stars Reviewed August 28, 2013

Found a bug in the room, the staff was not helpful at all. Try to call front desk after it was reported, but the call was ignored. Had to call on an outside line to get to the front desk. The room smelled awful, and outside of the room smell worse.

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, Maryland
1 review
5 of 5 stars Reviewed August 25, 2013

We stay here very year before our flight out for vacation. This is a great and safe place to stay, close to downtown for dinner and it is great to leave your vehicle there while on vacation and not have to worry about something happening to it. The staff is very pleasant and accommodating in all aspects of your stay and will go out of there way to do anything or help you with anything you need. I would recommend this hotel to anyone that needs to leave there vehicle without having to leave it at the airport and going on vacation...............Great Place !!!!!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plymouth, Minnesota
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

Treated us and make us feel we are in Sweet Home! Excellent Breakfast-Excellent Shuttle Services and more! I would definitely recommend this hotel to anyone who is planning on staying near the night life, at a very affordable price. Moreover it is next to major attractions! !

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarence, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2013

What was great about this hotel is shuttle to pentagon city so I could get train to DC. The pool was nice, the breakfast was good. the room was comfortable, the only thing wrong was the pealing paint on the bathroom door.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tallahassee, Florida, United States
1 review
2 of 5 stars Reviewed August 20, 2013 via mobile

Husband and I stayed here because they offered a park n fly package (at $159 for one night's stay and 14 days of parking). The hotel is very old and looks dilapidated from the outside. Front desk is also understaffed with only 1 person to assist all guests. Getting to the airport was not an issue despite the grumpy driver but trying to return to the hotel to pick up our car was ridiculous.

1. Front desk gave vague directions regarding where we should wait for the pick-up - we figured out where to wait by locating the hotel shuttle bus stop.

2. We waited 1.5 hours and called the hotel twice for the shuttle but it never came. In contrast, the shuttles for Hilton, embassy suites, holiday inn, doubletree, Marriott and crowne plaza came so frequently that we recognized the drivers in our pathetic wait for the best western shuttle.

3. We finally have up and got a cab back to the hotel which took 10 minutes.

We will never stay here again.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 48 hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, and shuttle service - just minutes from Washington, DC and the Pentagon. ... more   less 
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington

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