The counter staff we encountered when we arrived were rude and uncaring. We were also given inaccurate information regarding the hotel shuttle bus. Passed this information on to a supervisor, but continued to receive unfriendly service during our stay. A word of advice if you are travelling into Washington DC, walk out to the street - hail a cab and negotiate a flat rate. Same with your return trip back to the hotel. If the cab picks you up at the hotel, it will cost an extra $2.00. The saving grace was the plentiful breakfast. However, a word to the wise: don't wait until the end because it gets lined up; arrive early.
- Official Description (provided by the hotel):
- Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more less
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- Also Known As:
- Best Western Pentagon Hotel Arlington
- Best Western Hotel Pentagon
- Arlington Best Western
- Best Western Arlington