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“GREAT LOCATION - CLEAN OVERNIGHTS” 4 of 5 stars
Review of BEST WESTERN Pentagon Hotel - Reagan Airport

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BEST WESTERN Pentagon Hotel - Reagan Airport
2.0 of 5 Hotel   |   2480 South Glebe Road, Arlington, VA 22206-2576   |  
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Ranked #41 of 48 Hotels in Arlington
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566 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Clermont, Florida, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2012

The rooms are big and clean. Breakfast was good. Check in staff needs to communicate better. We did not request a room with a fridge/micro, but they gave it to us on a promo rate, then wanted us to move, they did ok it afterall.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emneth
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2012

Good Service. Pleasant Breakfast. Large Rooms and a good price. There is easy regular access to the Metro by hotel bus - it took 30 mins from the hotel to the big convention centre in town. There's nothing in walking distance so metro access is key. It's a good way to visit Washington without paying city centre prices plus excellent free wifi for Skype and work and if you need it they had a good desk to work on. Its improved recently and they have done up the rooms. It's not a boutique hotel or romantic getaway but its a good cheap deal nonethless.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Everett, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2012

We stayed in room 206, this room was not very clean. Things in the room were falling apart due to lack of maintenance. wall paper was coming off.The ceiling was falling in some places of the room. the bathroom was in poor shape and the room had a very bad smell. Service was good. Thank goodness we had a free night stay and did not have to pay for this room!!!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CommentManager, Guest Relations Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review, October 29, 2012
We apologize your stay was less than expected. Please be assured we will use your comments to make any neccessary improvements. We are pleased you enjoyed the service of our staff. We are confident, given another chance, Best Western Pentagon will exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 28, 2012

On the minus side: This place is shabby and there is nothing within walking distance. On the premises is an overpriced "gift store" where a bottle of water will cost you plenty!

On the plus side: It is cheap! There is a restaurant at the Comfort Inn right next door which offers OK food. There is a shuttle tevery half hour o the nearest Metro station, but if you miss the last shuttle in the evening you have to take a taxi back to the Best Western. It is close to Reagan Airport and again, there is a free shuttle but you need to time your trip to the airport carefully. If you miss a shuttle there might not be another one for a hour.

Room Tip: There is no room service and there is no spa. There is a small workout room with an exercycle. The...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CommentManager, Guest Relations Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review, November 6, 2012
Thank you for sharing your experience at our hotel. As you mentioned our hotel does offer a free shuttle. With the shuttle service you can easily get to shopping, dining and the airport.
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Maccabim-Re'ut, null, Israel
1 review
4 of 5 stars Reviewed October 27, 2012

Nice stay at the Best Western Pentagon. Its conveniently located (very near the Reagan Airport and 10 minutes from Washington DC). The room was clean and very large and the bed was comfortable. The price was right and the service was good. I will come again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2012

You like to be in a safe place with easy access to the Metro ,this is the one for you .Considering the value for money, it will be a great choice for you.The serice is good.I liked the beds whcih very comfy after a long day of going sightseeing.

The shuttle serice needs to be more streamlined ...,but for that all is good

Room Tip: The rooms at the Best western Pentgon was good and clean .It was quiet and had easy access to the re...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2*
Number of rooms: 205
Official Description (provided by the hotel):
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, meeting space, a business center, a restaurant, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington

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