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“Good nights sleep.” 4 of 5 stars
Review of The Westin Arlington Gateway

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The Westin Arlington Gateway
4.0 of 5 Hotel   |   801 North Glebe Road, Arlington, VA 22203   |  
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Breakfast for 2 Included
Ranked #28 of 48 Hotels in Arlington
Boston
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Good nights sleep.”
4 of 5 stars Reviewed December 26, 2013

I selected the Westin Arlington Gateway for a two night stay for its location and reasonable company rates. The 'heavenly bed' was exceptionally comfortable and deserves its designation. The heating/ventilation system in the room was also very comfortable and quite. I wouldn't describe the reception staff as particularly 'friendly', but they were businesslike, helpful and efficient. Check-in and check-out was very quick.
My only quibble was with the prices for breakfast in the restaurant. A full breakfast of coffee, OJ, cereal and a hot plate came to over $30. The food was pretty good, but expensive. There are plenty of other eating options in the immediate vicinity for other meals but the only alternative for breakfast was an onsite Starbucks for those who just want a coffee and pastry on the go.
The most important things for me in a hotel stay are a good night's sleep and a decent breakfast.
The Westin exceeded my expectations for the former, but the later came with a hefty price.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, December 29, 2013
Dear repleo52,

Thank you for the compliments of the hotel during your visit. I was delighted to read that the 'Heavenly Bed' exceeded your expectations. Our culinary team, lead by our new Executive Chef Bo Palker, is currently reviewing the menu offerings. I look forward to your next visit to the Arlington area so that you may enjoy the new seasonal offerings.

Be well,

-Dave Meredith
Director of Rooms Division
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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552 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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York Haven
Top Contributor
58 reviews 58 reviews
39 hotel reviews
Reviews in 29 cities Reviews in 29 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 17, 2013

Great experience at the Westin Arlington Gateway. Robert at the Front Desk was superb. Answered all questions and was extremely helpful. Room was clean..pillow and bedding was so comfortable!!! The rainfall shower was a spa experience. Hotel was close to most arlington locations. The staff has excellent customer service skills. Only negative was the high fees for the parking garage!

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, December 19, 2013
Dear cruizn302,

Thank you for the glowing review of The Westin Arlington Gateway. I will be sure to pass the compliments to our Guest Services team. I was delighted to read that both the Heavenly Bed and the Heavenly Shower 2 exceeded your expectations. Prior to your next visit, be sure to check our offers page as we frequently have guestroom packages that include valet parking, breakfast or other amenities.

Be well,

-Dave Meredith
Director of Rooms Division
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Seattle WA
Top Contributor
81 reviews 81 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 14, 2013

Stayed here for a conference. It is very well located for he area restaurants as well as the subway..which can get you everywhere. The staff was great as well as the rooms..which were clean and well stocked.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, December 16, 2013
Dear Steve_L_WA,

Thank you for your review of The Westin Arlington Gateway and for attending the conference. I look forward to sharing your comments with our housekeeping team that our room was " Clean and Well Stocked". We hope to see you again soon.

Be well,
Dave Meredith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton, Florida
Top Contributor
451 reviews 451 reviews
33 hotel reviews
Reviews in 87 cities Reviews in 87 cities
197 helpful votes 197 helpful votes
4 of 5 stars Reviewed December 10, 2013

The Westin in Arlington is well located for many purposes, although not in DC proper. That is why it is much more reasonable than a property of its quality would be in DC. What you get is the typical Westin friendly welcome, clean, spacious rooms, but for less than in DC.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, December 13, 2013
Dear Mark W,

Thank you for the delightful compliments of the hotel. The Westin Arlington Gateway is ideally located near the Ballston Metro station. For our guests on the go, The Westin has a Starbucks Coffee store on our lobby level. I look forward to your next visit.

Be well,

-Dave Meredith
Director of Rooms Division
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paro, Bhutan
Top Contributor
65 reviews 65 reviews
23 hotel reviews
Reviews in 43 cities Reviews in 43 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 8, 2013

Hotel was nice and service was excellent. Club lounge was very good with tons of lox at breakfast. Only problem was the shower. Not much water pressure and the shower head was one of the rainfall ones and was barely over 6 feet high. There was a regular head as well but had to duck under the rainfall one to use it.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, December 13, 2013
GOP_Nomad,

Thank you for taking the time to review the hotel and highlighting The Westin Executive Lounge. I am glad that you enjoyed the selection during your visit. I am sorry that you found the shower head at a height that failed to meet your needs; as you mention the Heavenly Showerhead II does include a handheld wand for additional height and mobility. In the event you have any additional feedback, please feel free to contact me at 703.537.4216.
Be well,

-Dave Meredith
Director of Rooms Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Post Falls, Idaho
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2013

The hotel was very nice. Staff was friendly and helpful. Beds and rooms were comfortable and clean. We stayed on the weekend and during the off season and so our rate was very reasonable. Extra amenities were very expensive, for example, a can of coke was $2.00. The restaurant was o.k. I have a gluten allergy and the options were very few. Portions were unimpressive, but the food was good.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, November 21, 2013
Dear Rebekah T,

Thank you for your review of The Westin Arlington Gateway. I was delighted to read that you found the hotel "Very Nice & Clean." Our culinary team is currently reviewing the Pinzimini menu for a refresh and will look into opportunities for gluten free options. Should you have additional feedback or suggestions, please contact me at david.meredith@westin-arlington.com.

Be well,

-Dave Meredith
Director of Rooms Division
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Pittsburgh
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2013

We have stayed at the Westin at Ballston for years. The location is perfect for getting on the metro and the restaurants and bars in walking distance...within a block or accross the street, certainly keeps us coming back to stay here.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, Director of Rooms Division at The Westin Arlington Gateway, responded to this review, November 18, 2013
Dear ArlaSage,

Thank you for the compliments! The Westin Arlington Gateway is conveniently located within a short walk of the Ballston Metro station. We offer multiple dining options including: Pinzimini, our Italian-inspired cuisine in a warm and contemporary atmosphere. We hope to see you again soon.

Be well,

-Dave Meredith
Director of Rooms Division
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Arlington Gateway

Address: 801 North Glebe Road, Arlington, VA 22203
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Arlington
#24 Business Hotel in Arlington
#25 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Arlington Gateway 4*
Official Description (provided by the hotel):
The Westin Arlington Gateway enjoys prime access to its surrounding area. In the active Ballston area of Arlington, and just a short walk from the Ballston Metro Station. ... more   less 
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Also Known As:
The Westin Arlington Gateway Hotel Arlington
Arlington Westin

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