We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff, family friendly” 5 of 5 stars
Review of Residence Inn by Marriott Arlington Ballston

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Residence Inn by Marriott Arlington Ballston to your Saves list
Residence Inn by Marriott Arlington Ballston
3.0 of 5 Hotel   |   650 N. Quincy Street, Arlington, VA 22203   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #2 of 48 Hotels in Arlington
GreenLeadersGold level
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Friendly staff, family friendly”
5 of 5 stars Reviewed August 19, 2014

Our family enjoyed our 2 night stay. Very clean and very friendly staff. Place still looks brand-new. They provide free wifi rather than nickel-diming you like other hotels. It's just a short walk from the Ballston Metro stop and a quick ride into DC. After a busy day of sight-seeing, the entire family was able to get a good nights rest.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, September 4, 2014
Sounds like you had a great stay! A restful night is always important when traveling so it is great to know we were able to provide you with a comfortable room. Thank you for your review and we look forward to seeing you on your next visit to Arlington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

132 reviews from our community

Traveler rating
    92
    32
    4
    3
    1
See reviews for
53
14
5
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Arlington, Virginia
Top Contributor
369 reviews 369 reviews
42 hotel reviews
Reviews in 64 cities Reviews in 64 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed here two nights and had a great stay - the property is relatively new (maybe 2 years old now?) so everything is still nice and new. Great location - can't beat it! You can park on the street for 2 hours and Saturday after 5 or 6 pm it's free and free all day Sundays (why pay $20 to park underground at the hotel when you can park in front for cheaper/free?).

Only thing we didn't like - the smell of the room. It smelled like they steam cleaned/shampoo the carpets at one point but didn't let it completely air dry so there is a musty smell. Maybe it was just our room, I don't know. But we didn't like that.

The hotel is within walking distance to many restaurants/bars in Ballston and Clarendon.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, September 4, 2014
Thank you for taking the time to let us know of your stay and it is wonderful to hear of your satisfaction. I apologize if there was a slight smell in your room, but you are right, we did clean the guest room carpet as we always want our property to remain as clean as it was when we opened. Thank you again for your review and we hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queens, NY
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2014

My wife and I enjoyed our 3 night stay at this clean, very cozy Residence Inn. We had a one bedroom suite with a KS bed.

It's located a 10 min. walk from the Metro line for a quick ride to DC. The neighborhood is pleasant with some eateries and a huge supermarket nearby.

They have a very nice outdoor space for enjoying your free, well-stocked, signature Residence Inn breakfast.

Few complaints:
1. our room keys demagnetized 4 times because (we weren't told this until our 4th demag) we kept them near our credit cards?? I knew about keeping them from cell phones ... but credit cards?? Time for hotels to upgrade this pathetic tech.
2. The showerhead does not have an adjustable stream ... ours had a wide stream which is not ideal for cleaning the lower half.
3. The Toilet paper needs an upgrade to something a stronger.

Worth staying here again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, August 18, 2014
We are happy to know that you enjoyed your stay with us! Thank you for giving us your feedback as we take our guests comments to evaluate how to make our property better. We appreciate your review and look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moundsville, WV
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed August 11, 2014 via mobile

We enjoyed everything about this hotel. The front desk people were always super nice and greeted people as they entered the building and were always very helpful. The room was spotless clean and quiet. The evening meal we had at the hotel one evening was excellent and plentiful. We also enjoyed the breakfast each day.
The hotel is in a great location with restaurants and shopping nearby. There is a grocery store right down the street. It is also an easy walk to the nearest metro station.
We will definitely stay here again and recommend it to everyone.

Stayed June 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, August 18, 2014
We have to agree with you review title! Thank you for taking the time to let us know of your stay and we appreciate your kind words. We hope to see you back on your next trip to Arlington so we can once again "wow" you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 43 cities Reviews in 43 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 28, 2014

I recently stayed here for one night over a weekend, and highly recommend this property. Check in was smooth, and as a Marriott Gold Member upgraded to a 1 bedroom apartment like room with two queen beds in the bedroom, pullout in living area and a full kitchen. My room was on the 9th floor (I believe the hotel has 11 floors), and was very quiet). This would be a great extended stay room. The hotel is a little over a year old, and looks more like a new Marriott versus Residence Inn Marriot with modern furnishing, color scheme. The pool is indoors and a nice size on the 2nd floor with plenty of natural light. I didn't get a chance to check out the pool. I saw many families staying here and using this as a base for D.C. sightseeing (The metro is less than 10 minute walk). There were restaurants within walking distance. This area is seeing a great deal of commercial and residential development as there were two construction sites near the hotel. The included breakfast was great, better than most with a great variety of hot and cold foods. Overall, very happy, I would stay at this property again.

Stayed July 2014, traveled with family
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, August 18, 2014
Thank you for your review and we are all excited that you found your stay enjoyable. We offer many amenities to our guests so it is wonderful that you were able to utilize a few of them. We appreciate your loyalty to Marriott hotels and we look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfax, VA
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 27, 2014

There are several things that the hotel management can do in this hotel to make it up to the par of it's condition. It's a new, great looking hotel. Super ambiance. There are a few cons:

1. Front Desk. Yep I had to put this first because honestly they really don't even try. They have the classic 'you're cutting into my doing nothing time, so why are you here' attitude.

2. MINOR Upkeep. This one is more simple than it sounds. There is a trash can at the elevators on the 8th floor. Someone has taken some aggression out on it and it is badly dented. Large dents. I brought this to the front desk staff's attention and they were nice about it (for once) but did nothing to replace it. Yuck. Looked like the trash can belonged on the street corner somewhere, not in a nicely decorated new hotel. Doubt they'll do anything about it anytime soon.

3. Breakfast. Ok folks, Let's put a little more effort into the breakfast options, ok? Some bacon would be nice, for instance. Maybe potatos that taste like they have SOME seasoning. Just a little extra effort. Also, if you say you're going to be open for breakfast at 7, be set up at 7, don't still be bringing utentils out at 7:10. And let's retire the broken waffle machines please. Not fun to try and eat a rubbery waffle because you have no idea when to take the waffle out because the beeper is broken and you end up cooking the waffle way too long. And when you've got a full house down at breakfast please try and keep the OJ and apple juice machine filled so guests don't get WATER instead of juice when they push the little button.

4. Housekeeping staff. I actually should've put this higher up on the list because there were several issues: 1) some weird 'gel' caked on the otherwise PRISTINE CLEAN shower curtain. I was super bummed by that. Was about to call the shower curtain the cleanest I've ever seen in a hotel but then the gel stuff took that title away quick. 2) I used a glass from the kitchen and left in the bathroom area and the housekeeping staff left the used glass in the bathroom after they cleaned the room. HUH?! REALLY?! 3) After cleaning the room and making the bed they put my daughters stuffed animals on the floor instead of putting them back on the bed where they were when we left for dinner. Not cool.

5. Pool! There is apparently nothing they can do now about the ridiculously small size of the pool since this is how they built this hotel, BUT they could try to control what goes on in the pool and not let guests SUPER loud and super rowdy young kids run amuck through the small area. My daughter and I just left a couple times and didn't come back til it quieted down. UUUGGHHH!

Overall we probably won't come back to this hotel for these reasons and also because there are a few others in the area that we like and the suites are a bit bigger.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, July 28, 2014
Thank you for letting us know of your experience and I apologize that you had a few challenges while staying with us. I am surprised to hear the front desk comments as we have a highly rated team and almost all of the previous reviews mentions how attentive and accommodating they all are. I will make sure everyone in the hotel understands the importance of providing superior service to all of our guests. Thank you for notifying us of the trash can, the desk did report it and we have a new one ordered. Lastly, we rotate our breakfast items daily to ensure a good selection that does not get repetitive. I understand we do not offer every breakfast item but we will continue to evaluate ways to improve our selection as well.

I hope we have another opportunity to be your host on your next visit to Arlington so we can provide a memorable experience to you and your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuscaloosa, Alabama
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

I stayed here two nights largely to visit the DC sites with my kids. The hotel was immaculate, the staff was incredibly helpful, and the rooms were very large. We stayed in a one bedroom with two queens room, and we had plenty of space. The Ballston metro is a few blocks away but very walkable. There were many restaurants in the area. I would highly recommend this Residence Inn!

Room Tip: We were on a high floor and did not hear any elevator noise or hallway noise.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael G, General Manager at Residence Inn by Marriott Arlington Ballston, responded to this review, August 1, 2014
Great to hear you enjoyed your stay with us. We enjoy serving all of our guests and always look to make each stay memorable. Thank you for you review and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn by Marriott Arlington Ballston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn by Marriott Arlington Ballston

Address: 650 N. Quincy Street, Arlington, VA 22203
Location: United States > Virginia > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott Arlington Ballston 3*
Number of rooms: 183
Official Description (provided by the hotel):
Set a pace that suits you at the Residence Inn by Marriott® Arlington Ballston. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right and evening social hours to end the day well. And, two separate fitness centers for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential. At the Residence Inn Arlington Ballston, we'll make sure you thrive during your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Expedia, Priceline, Cheap Tickets, Orbitz, Travelocity, Odigeo and Tingo so you can book your Residence Inn by Marriott Arlington Ballston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Residence Inn by Marriott Arlington Ballston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.