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“An okay overnight stay” 3 of 5 stars
Review of Hilton Garden Inn Arlington Courthouse Plaza

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Hilton Garden Inn Arlington Courthouse Plaza
3.0 of 5 Hotel   |   1333 North Courthouse Road, Arlington, VA 22201   |  
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Double Points
Ranked #13 of 48 Hotels in Arlington
Certificate of Excellence
Chesterfield, MO
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“An okay overnight stay”
3 of 5 stars Reviewed October 3, 2013

We arrived one evening and left the next morning to continue a trip. I'd give a higher rating as our greeting when we arrived was very cordial, and the room was nicely appointed. However, the sheets didn't fit. It looked as if they tried to cram sheets that had shrunk onto the king-sized bed. The top sheet came untucked during the night and ended up wrapped around our feet. It was uncomfortable. The AC unit was also really noisy; I finally just turned it off.

Room Tip: Check out whether the sheets fit as soon as you enter the room and ask for another rool if they don...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, October 6, 2013
Thank you for taking the time to provide us with feedback. I am so sorry about your sheets and the AC. I have passed your comments on to our Housekeeping department and to the very housekeeper responsible for your room since the experience you had is unnacceptable to me.
Should you ever return to the Arlington area, please give me a call andI will be your host for a night so you can see what we are really like.
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769 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
NY
Level Contributor
1 review
5 of 5 stars Reviewed October 1, 2013

I am very pleased with the staff at this hotel. I had a problem with my reservation and after hours of phone calls I finally called the Hotel directly. The manager on duty Carmicheal Dedeir was able to resolve my problem within minutes. I am so very thankful.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, October 3, 2013
Thank you for taking the time to recognize Carmichael. He's a solid leader dedicated to excellent guest service and I'm glad he could help you.
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New Hampton, United States
1 review
5 of 5 stars Reviewed October 1, 2013

I can't say enough about this Hilton. Great location, staff and overall experience. The staff assisted with every request without hesitation and were happy to assist you. The location was just a walk from Washington, DC and the National Parks.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, October 3, 2013
Thank you for a great review. we're pretty proud of our hotel...it's a great location and we're only too happy to provide directions and assistance to all our guests. Thank you for taking the time to provide feedback regarding your stay.
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Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 1, 2013

I had a horrible experience during my 1 night stay. The GM did not address my issue with the change in reservation. He told me there was nothing he could do. The check in process was too long and my room did not meet my satisfaction. I will never stay at a Hilton Hotel.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, October 3, 2013
I am truly sorry that your stay with us was less than overwhelming but you might try inquiring about penalties for restricted rates before your next hotel stay so history will not repeat itself.
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St. Louis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 1, 2013

This is a good hotel but a bit pricy for the service. All hotels in this area are expensive. The entrance is not very nice and when walking down the fairly steep hill to the entrance on a rainy day, it is dangerous. It is in a safe area and there are many good restaurants nearby.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, October 3, 2013
I am sorry you found us too expensive but we are the hotel closest to all of the conveniences and sights in both Arlington and DC without having to pay true DC prices. You may want to try our advance purchase rates during your next trip.
We stand ready to help in any way we can. Thank you for the feedback.
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Little Rock, Arkansas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

This hotel was eerily perfect. When arriving, you get the feeling that the staff enjoy working there. They set the expectations high at the beginning. The shuttle service is great. There are so many places to go and they acted as though we were doing them a favor by asking them for a ride. The restaurant was a good value with good service. This hotel exceeded my expectations in all categories. I returned to my room to some of the cleanest service. Location, people, service, linens...all was simply perfect. There is no doubt I will stay there again.

Stayed September 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, September 30, 2013
Wow! "Perfect" you said. Thank you for recognizing our staff andbthe fact that we really do have a lot of fun with each other and with great gusts like you. I am really glad we made you smile and exceeded your expectations. Come see us any time.
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Portland, Oregon
Level Contributor
150 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed September 28, 2013

We have stayed here twice now, and it has become our first choice when we visit DC. It has several advantages: great location close to Metro, good breakfast, shuttle service to/from the shops and restaurants (though you can also take the Metro or just walk if the weather is nice). And the staff--fantastic! They are helpful and courteous, they remember who you are, and they never seem bothered if you have a question. Unlike the feeling at many hotels (including many among the Hilton brands), I was really made to feel like a valued guest. And I have to confess, the Tootsie Pops at the front desk are a nice touch that appeals to my sweet tooth. We have a son who lives in the DC area, so we try to get there as often as we can. Unless there is a compelling reason to stay somewhere else (a conference, for example), this will be our hotel of choice whenever we're in town.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this review, September 30, 2013
Thank you so much forthe great review. Yes, the Tootsie Pops are here to say and the challenge to see if you can go 5 minutes without biting one still stands! See you again next time you're in town and thank you for taking the time to give us your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Arlington Courthouse Plaza

Address: 1333 North Courthouse Road, Arlington, VA 22201
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Business Hotel in Arlington
#18 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Arlington Courthouse Plaza 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Hilton Garden Inn Arlington Courthouse Plaza Hotel Arlington
Arlington Hilton Garden Inn
Hilton Arlington

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