We arrived one evening and left the next morning to continue a trip. I'd give a higher rating as our greeting when we arrived was very cordial, and the room was nicely appointed. However, the sheets didn't fit. It looked as if they tried to cram sheets that had shrunk onto the king-sized bed. The top sheet came untucked during the night and ended up wrapped around our feet. It was uncomfortable. The AC unit was also really noisy; I finally just turned it off.