This hotel at one time was very good, I had stayed there back in '07 and had a good stay. Rooms are average, but with comfortable beds. The a/c unit in our room struggled to keep the room comfortable. I had a problem that I spoke to a desk clerk about and was assured was handled. It wasn't. When checking out the desk clerk was rude and un-helpful. I spoke with the manager who in a very brief and dismissive way told me she would correct a billing issue "after" I left. My mistake - I should never have left because she never addressed the issue. There are much better choices in Arlington - stay away!