Neat room, great staff and so close to the metro. There are abundant places to eat nearby.
We did not take the room rate with breakfast included but it must have been good as the area was always packed with people. I have no idea what coffee they brew, it is the best I ever had in a hotel. They also had Starbucks in the room ,in case you would like to brew your own. There is a microwave and refrigerator.
We had a car rental as we drove down from New York. We wanted to checking and unload the luggage , freshen up and leave. They gave us complementary parking for the hour or so. The metro is so nearby that we were glad we had returned the car.
The refrigerator was not cold enough I thought. Called up the front desk and they send a person immediately. He tried a few things and I still did not think it was cold enough. He got us another refrigerator.
We got a late checkout at 12. Then they held our luggage till 2:30 as we had our flight only in the evening. Ernest was so sincere and hospitable, made us feel very welcome and at home. He goes above and beyond helping guests and being courteous. I sat in the lobby for a few hours working and could see that they had a busy day with a wedding party that day, yet Ernest was treating each guest so well and making sure their needs were met.
I got complementary wireless access even though we checked out. My family was out, sight seeing while I worked. They arranged for a cab to the airport.
Neat place with all amenities but what would make me come back is the staff. Great job. Keep it up.
Stayed once and had no issue with room given
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so much for a wonderful review. Your kind words mean a lot to us as does your taking the time to provide your feedback. We look forward to your next stay with us here in Arlington.
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