i've stayed there 3 times (each time I stayed around 8-9 days) and each time I've had mixed feeling about the place.
The location is fantastic!!! (and honestly the primary reason I keep going back there). Just a very short walk to the Metro. The area is very safe. Many restaurants and a Whole Foods Market also within short walking distance.
The staff for the most part is very friendly and very helpful. There is one guy at the front desk who is exceptionally friendly. (and if you've ever stayed there you know who I'm referring to) He's the best. (or as he would say, "Woohoo!")
I hate the bed. They say it's an adjustable mattress but no matter how I adjust it, it's still hard as a rock.
What really annoyed me last time I was there was when I NEEDED to do laundry and they didn't have any "single load" laundry soap for sale in their 'pantry'. They were out of stock for the entire week. This was a HUGE ANNOYANCE. They tried to help me by telling me I could just go to CVS and buy some. Well I went to CVS and they only sold a big jug of laundry detergent. I wasn't gonna buy a big ole jug of laundry soap when I only needed to do 1 load of laundry. I eventually went to another hotel and asked at their front desk if I could buy some laundry soap from them. This really ticked me off.
On more then 1 occasion when I returned to the hotel after doing some site-seeing. (and I mean I leave at around 9am and return around 3:30 or 4 pm) my room has not been cleaned by the maids. Very annoying. I can understand if I returned at noon or 1 oclock. But I come back aroun 4pm thinking 'okay I've been gone 7 hours surely my room has been cleaned'.....no sir. (again not all the time, but it has happened about 3-4 times or so)
Having said all the that, if and when I ever go back to DC area, I'm sure this will be a hotel I will at least consider again. Its not that I spend a whole lot of time in the hotel anyway when I am there, so the 'pros' of the location more then make up for any cons..at least so far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.