This is not the first time I've stayed at this hotel and I'm glad to say that I wasn't disappointed. Room smelled clean and fresh everyday, the bed was comfortable (though I would have appreciated softer pillows) and everything worked. The staff was always helpful and attentive.
The only negative was the shuttle to the Metro. This van does not have a step stool or other way to get up a very high step into the van. I've got old knees and I'm short and it was almost impossible for me to boost myself into the van. It was easier to me to walk to the metro, which I would normally do on most days. But on a bitter cold day the van was more convenient however getting into it was extremely painful.
Otherwise a very pleasant stay.