I originally had a reservation at the Best Western for myself and my parents. My father is recently disabled and in a wheelchair. I requested a first floor room and a shower stool. They did not have a first floor room available and suggested I try the Comfort Inn which had the same owner. I went accross the parking lot to the Comfort Inn and spoke with Carlos at the front desk. Although it was an extremely busy week and the hotel was completely booked he was able to find us a room. When we called the next morning to request the shower stool the woman at the front desk had no idea what I was talking about. She was not very helpful or simpathetic. They never did locate the shower stool. My parents had to switch to the BW a few days later and were happy with the room but overall the stay was average. The staff at the Comfort Inn, Carlos especially, were very helpful. If you or someone you are staying with have disabilty issues I suggest you call ahead of time and speak with someone directly. They were not exactly on the ball or simpathetic, the exception being Carlos and the other nightime staff.
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- Also Known As:
- Comfort Inn Pentagon City Hotel Arlington
- Comfort Inn Arlington
- Arlington Comfort Inn