I was travelling to Florida and had to connect in DC, so I decided to break my journey there for a couple of days and this was the only hotel which could fit me in at short notice. It's not in a great position if you're thinking of using it as a base for sight-seeing in DC and I gather from friends who live locally, that it's not an area where you'd want to be wandering around after dark. I didn't use the shuttle, but the few times I noticed it arriving and departing, it seemed to run pretty much to time and there were seats available.
My room was clean and comfortable and was of a rather better standard than I would expect of a hotel of this class. I was impressed by the size and the fact that I had a whirlpool bath at no extra cost. I was also surprised to learn that the high-speed internet connection was free to use, as I've always been charged before. One small niggle was that the in-room safe wouldn't lock and I had to wait until the following day for the General Manager (the only person who had spare keys) to come and fix it. That being said, the rest of the front desk staff were polite and helpful and seemed genuinely enbarrassed that they had to keep me waiting for the repair.
The only thing that let this hotel down in my view is the restaurant. A free continental breakfast was included in my rate, but I decided to upgrade to the hot breakfast one morning instead. I can honestly say it was the worst food I've ever been offered in a hotel. Apart from the fact that it was almost cold when presented to me, the french toast was swimming in grease, the eggs were barely cooked and the bacon was so over-cooked that it was black. The restaurant staff are not the politest people I've ever met either and at least one used the old I-don't-speak-sufficient-English trick when challenged about his attitude.
All-in-all, I would reccommend this hotel as somewhere to stay - and would stay there again myself - as I found it good value-for-money compared with other hotels in that area I've used. I'll just make sure that I eat somewhere else!
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- Also Known As:
- Comfort Inn Pentagon City Hotel Arlington
- Comfort Inn Arlington
- Arlington Comfort Inn