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“Excellent Staff” 4 of 5 stars
Review of Comfort Inn Pentagon City

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Comfort Inn Pentagon City
3.0 of 5 Hotel   |   2480 South Glebe Rd., Bldg. 2, Arlington, VA 22206   |  
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Ranked #41 of 48 Hotels in Arlington
Gordonsville, VA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent Staff”
4 of 5 stars Reviewed May 14, 2012

Super friendly hotel staff made sure that guests were welcome and taken care of during renovation. Thanks!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank shahkwave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi B, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, May 15, 2012
Thank you for sharing your comments, we will make sure the staff is aware of your compliments. We are pleased you enjoyed your stay and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

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Anchorage, AK
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 8, 2012 via mobile

Stayed here 4/16 - 4/20 2011. The hotel was in the midst of a renovation. It looked like the hotel had been in disrepair for sometime. Had I stayed here earlier, before the renovation started, I would really have rated the hotel much lower. However because they are making efforts to improve I gave them the benefit of the doubt.

I think the best thing about staying at the hotel, was the free continental breakfast. It was actually pretty good, one of the best that I've seen at hotels that I have visited.

The furnishings in the rooms were pretty old and beat up. The room was clean, but a traveling companion (in another room) did see a roach

The gym was very small . It was the size of a small closet, and only had two pieces of equipment in it.

There was unfinished drywall in the hallways and it appeared some other rooms were also being renovated as well.

The location was not terrible, but not the greatest either. There is a quaint shopping area (with restaurants) within walking distance. You have to walk about half a mile in order to get there. Otherwise, it is in a residential area, with no businesses around.

The hotel offers a free shuttle to the metro station, which is located about 10 minutes away from the hotel. It runs every hour. The Pentagon city mall is right across the street from the metro.

All in all, it is not a bad place to stay in a pinch; however, I'd choose somewhere else of I had a choice.

  • Stayed April 2012
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank cras108er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi B, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, May 9, 2012
We apologize we did not meet your expectations. We are in the process of updating our hotel and we appreciate your patience with our process. We are glad you did enjoy the breakfast. We welcome the opportunity to earn back you business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland Lake County, Indiana
Level Contributor
165 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed May 4, 2012

I spent 2 nights in this hotel in late April. First thing is that there are a lot of repairs going on. some floors have wallpaper ripped off and sawhorses and buckets of paint in the hallway. I think it would be better to close off and renovate one floor at a time. I noticed stuff like broken window panes and creaky doors. There was not much noise of repairs, but I wasn't there during the day.

The room itself was OK. Everything worked fine and it was clean. Nothing special. The room safe had a key lock which is a pain to have to carry a key around with you especially if 2 people want access to the safe.

Parking was free and there were always spots available. It was an easy 10 minute drive to downtown DC. They did have a shuttle to the metro, but I didnt use it so I cannot comment on it.

The breakfast was good. Not really enough seats or facilities for the number of people there.

If you consider the free parking and wi-fi it becomes a good value when compared to others in the area.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank ScubaDave16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi B, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, May 7, 2012
Thank you for your comments. We apologize for the inconvenience your incurred with our hotel updates. We will use your feedback to make adjustments. We are pleased you found our hotel to be clean and a good value. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 18, 2012

In DC for business. Had previously reserved a room over in Crystal City but after rechecking prices found this. What a nice surprise! Very friendly staff, good Internet , nice clean room, and terrific bar/restaurant in the hotel! Prices were very good! Easy to get to from DCA Airport!

  • Stayed April 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank EODirector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heidi B, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, April 20, 2012
Thank you for sharing your comments, we are please we exceeded your expectations. Our hotel is a great value compared to Crystal City as you mentioned. We appreciate your business and we look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, PA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed March 27, 2012

Each year I bring a large group to DC to visit congressional members from our state. I typically use a 40-50 room block. I have always found this hotel to be clean, the staff responsive, the area secure, and a 20 minute ride in the morning down to Capitol Hill. The room rates are the best I can find, and they actually provide a hot breakfast starting at 6:30 to get you on your way. Recommend this hotel to anyone.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank doswald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, March 30, 2012
Dear doswald,

Thank you for your kind words. We are striving to improve our hotel every day. Feedback from our guests will assist us in creating continuous improvements
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Albany, Indiana
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed March 19, 2012

This Comfort Inn is only about 100 yards from an I 395 exit/entrance. Those driving will find it an easy point to travel to and from, (except during rush hours). Those without a car have no close eating options. Parking is free.

The room was a bit more toward the drab side than the bright, but there was not major wear. The bed was clean and comfortable. The tv was an old tube set, but functioned. The wireless internet was spotty and connections were often lost.

It's spring and the tourists are out en masse. This might explain a breakfast space(free if you had the ticket given at check-in) that was standing room only. There were scrambled eggs, luke-warm sausage, cereals, juice, limited fruits,breads and rolls, a restaurant type toaster, coffee, and make your own waffles. The line of kids at the one waffle maker seemed to have adults shying away from that option.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KentuckianaSwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, March 30, 2012
Dear KentuckianaSwede,

Thank You for taking the time to comment on our hotel. We appreciate your business and look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 13, 2012

I like this hotel because its a great location, very nice staff the front desk manager Carlos and his front desk staff were extremly helpful and professional. Rooms are very clean and hotel shuttle works very good and on time. The free full breakfast is good

  • Stayed February 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 22mvc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YourDCManager, Guest Relations Manager at Comfort Inn Pentagon City, responded to this review, March 15, 2012
Thank You for taking the time to comment on our hotel. We pride ourselves on delivering outstanding service. We look forward to accommodating you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Comfort Inn Pentagon City

Address: 2480 South Glebe Rd., Bldg. 2, Arlington, VA 22206
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #41 of 48 Hotels in Arlington
Price Range (Based on Average Rates):
Hotel Class:3 star — Comfort Inn Pentagon City 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Comfort Inn Pentagon City Hotel Arlington
Comfort Inn Arlington
Arlington Comfort Inn

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