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“Excellent hotel with a GREAT location” 5 of 5 stars
Review of Crystal Gateway Marriott

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Crystal Gateway Marriott
3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202   |  
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Free Parking & Breakfast
Ranked #18 of 48 Hotels in Arlington
Shelbyville, Tennessee
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
“Excellent hotel with a GREAT location”
5 of 5 stars Reviewed March 16, 2009

I stayed at the Crystal Gateway Marriott for four nights. The room was lovely, and the hotel service was great. I really enjoyed the workout room, pool and hot tub. The business center offered free internet access to print airline boarding passes, although other internet access was pricey. I LOVED the location with quick access to the Crystal City metro stop. Since it was cold and rainy during my stay, the ability to use the underground tunnels to access restaurants and shops was fabulous. I would definitely stay here again!

  • Stayed March 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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841 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Smithfield, VA
Top Contributor
70 reviews 70 reviews
55 hotel reviews
Reviews in 49 cities Reviews in 49 cities
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed February 5, 2009

My meeting was in Crystal City, so this hotel's location worked out great. From the cavernous hotel lobby, you can walk directly into the underground passageways and shops under Crystal City and it is about a block (underground) from the Crystal City Metro stop (another plus). All the rooms had been recently renovated; new furniture, carpeting, flat-screen TVs, high-end linens, etc. Spotless. Be sure to ask for a room on the Eads Street side; the other side overlooks Jefferson Davis Highway (Route 1) and was very noisy, so I had to switch rooms. Parking is steep at $19.00 a day and the breakfast buffet was also steep at $16.00; there are several alternatives in the Crystal City shops. The staff is friendly and helpful, which is always a plus. Overall, a very pleasant and convenient stay.

  • Liked — Recently renovated with high quality furnishings.
  • Disliked — Noisy highway on one side; lobby can be drafty in winter.
  • Stayed January 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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NM
Top Contributor
60 reviews 60 reviews
52 hotel reviews
Reviews in 52 cities Reviews in 52 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed February 5, 2009

Another nice at a Marriott property. This hotel is close to National Airport and there are quite a few retail establishments within walking distance. The room is clean and the service personnel friendly.

Stayed December 2007, traveled on business
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Phoenix
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed January 21, 2009

My son found a piece of glass in his ice cream during dessert in one of their ballrooms. I showed a waiter the large crack in the dish as well as a jagged egde on the lip of the dish. The waiter acted like he could not have cared less and took the dish. I figured he was taking it to show a manager or someone in authority but he never returned. The staff at this hotel does not seem to care about the health and safety of their patrons.

  • Liked — Location
  • Disliked — Staff
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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Kentucky
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 13, 2009

My two teenagers and I took a quick trip to see the sights in Washington DC and stayed in this hotel. Having done much research on hotels in the area, I decided on the Marriott Crystal Gateway because of easy access to the Metro - and the very reasonable price at the time!

We don't travel much, so when we do, I want it to be as nice as possible. This hotel did not disappoint! The staff was amazingly wonderful, and I was impressed that we were remembered on different occasions.

The room was beautiful, and just as shown in pictures posted. I really liked the window. While there wasn't a view, the bow window did make the room seem bigger. Very nice!

My daughter and I loved the Bath and Body Works amenities. In fact, having used the lotion from the room, we are now puchasing it to have at home.

As mentioned in other posts, the Metro stop is reached through an underground mall. While I was a bit apprehensive about the Metro system at first, we quickly became acclimated, and my son delighted in figuring out the schedule before I did so he could lead the way.

The Metro is a wonderful way to get to the sights of DC. Once we parked the car in the hotel parking lot, we never moved it again until the day we left to come home. One stop up on the Metro line brought us to Pentagon City, which had a fabulously huge mall. Not that we had much time (or desire) to shop, but it had a large food court that we utilized a couple of times. It was very pretty, especially decorated for Christmas.

Our trip was wonderful. We didn't have much time, but we loved every minute we were there, and the Crystal Gateway Marriott was one of the factors that made it so nice.

  • Liked — The beds! They are the absolute best!
  • Disliked — Paying for parking
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Tennessee
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2008

In DC with my family for a sightseeing trip

GREAT HOTEL!!! Easy to access from major highways. Very stylish and updated lobby

Extremely friendly staff at all levels

Other reviews were great tip, asked for a complimentary upgrade since I was with children and THEY GAVE IT TO ME!! -despite staying on Marriott points.

Jr. Suite had small living area with pullout couch and a small refrig (Woo Hoo) 42 inch Flat screen

Great King sized Bed in BR and 42 inch flat screen

Bathroom small but nice

Having access to Metro through underground concourse was great and having several stores down there (drug store, grocery, restaurants, etc.) was helpful. A little bit of a walk, so if you wanted much closer access the Crystal City Marriott is literally down an escalator from Metro stop

Breakfast good but expensive (expected in DC)

All in all a great stay-highly recommend

  • Stayed October 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coatesville, PA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2008

As always, I booked through Priceline and got this hotel. I was pleasantly surprised to get this location at the price I paid. (Significantly lower than retail)

Checkin was prompt and the luggage was taken upstairs by the staff while I decided to go find something to eat.

Once I got back to the hotel, I was ready to sleep. Did I ever! That bed was so comfortable! I haven't slept at a hotel so well in ages.

I woke up the next morning (and really had to pull myself out of bed!) to check out quickly and effortlessly. The only downside of the experience was the $25 parking fees for one night (I wasn't even there 12 hours!)

The bar was also overpriced. (2 drinks was nearly $17)

Otherwise, very clean and comfortable hotel. I enjoyed my stay!

  • Liked — THE BED!
  • Disliked — Expensive parking and bar tab!!!
  • Stayed October 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Arlington
#12 Family Hotel in Arlington
#19 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Official Description (provided by the hotel):
Style, substance, and unparalleled convenience await you at the Crystal Gateway Marriott. We're reinventing the way that business and leisure guests experience the Washington, DC area and everything it has to offer. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 elegantly appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Onsite dining options include American cuisine at The Atrium, as well as an Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). Last but not least, with the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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