Do not stay here unless you need the location. They don't honor their rates. I showed up to check in and they wouldn't honor my rate. They changed the rate and I had no choice but to accept it. The manager was extremely rude and unhelpful. Told me that I was stuck with a rate that was triple what I booked it for and had proof of. I always try to stay at Marriott but never again at this Marriott. Entire staff took the same attitude as the manager. They were all rude and not willing to help. Every time you asked a question they acted like it was a huge inconvenience to answer it. Find somewhere else to stay. This hotel doesn't deserve the honor of being a Marriott.
- Official Description (provided by the hotel):
- The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Priceline, Cheap Tickets, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Crystal Gateway Hotel Arlington
- Marriott Hotel Crystal Gateway
- Marriott Arlington
- Arlington Marriott