We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Marriott” 3 of 5 stars
Review of Crystal Gateway Marriott

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Crystal Gateway Marriott to your Saves list
Crystal Gateway Marriott
3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking & Breakfast
Ranked #18 of 48 Hotels in Arlington
Alexandria, Virginia
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
“Nice Marriott”
3 of 5 stars Reviewed April 14, 2013

We stayed at this Marriott as we had a banquet that ran late into the evening. We arrived around 5:30 and decided to use Valet parking as it wasn't obvious where else we should park. Check in was easy. We are gold members and were very disappointed that the concierge lounge was not open on the weekend. They offered to give us a complimentary breakfast but the lounge offer so much more.

The room was nicely prepped and to my liking. I enjoy the bath and body works amenities in the washroom. It was also good to have a mini fridge so that we could have cold water.

I only give it three stars as the view was terrible and I was upset that the lounge was closed. I'd stay here again.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

841 reviews from our community

Traveler rating
    341
    341
    109
    30
    20
See reviews for
186
109
65
352
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago
Top Contributor
55 reviews 55 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 12, 2013 via mobile

Stayed 5 nights for a conference in DC convention center. Easy access to metro subway below the hotel to any DC points of interest. I would recommend this route due to traffic congestion and super high parking prices.

Location: just across the river from DC and a short distance from DCA airport with free shuttle. The crystal city has lots of shops and restaurant within its compound and also many restaurants and shopping within a short walking distance.

Hotel: decent common area, super small indoor pool which also opens up to outdoor pool weather permitting. Service is rushed at the front desk and at the concierge lounge ( let's get to the point attitude). Requested late check out as a platinum member but was basically told someone is waiting for your room right now.

Room: Outdated by Marriott standards, only had turn down service on 2 of the five nights. No inroom safe but did have a fridge.

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 11, 2013

Just returned from a family city break staying here to visit both Washington DC and the surrounding area. The hotel was perfectly located above a metro station making sightseeing, attending sports games and eating out very convenient. The room was clean and spacious (and we had a rollaway bed aswell as 2 doubles)The staff were extremely helpful and attentive, particularly the staff in the concierge lounge. The only improvement would have been to have a safe in the room, other than that I would'nt change anything and we all thoroughly enjoyed our stay.

Room Tip: A high room is good.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaiserslautern, Germany
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 11, 2013

Typical Marriott hotel situated near metro (Crystal City) station. Don't get confused when you get off the subway and head to the wrong Marriott though; there are two Marriotts at the Crystal City stop. Big rooms with plenty of space to stretch out and relax, or work if that's your thing. Also, there is a Dunkin Doughnuts on your way back to the subway so you can get your caffeine fix in the morning.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 10, 2013

I like staying here; I've stayed here a lot on business travel.

Hits: Convenient to metro. Quick taxi ride from DCA. Hotel shuttle from DCA, if you want to save a little money. I've always been treated well by the staff, with some great room upgrades, even on multi-night stays (I'm Marriott Platinum), and they've gone out of their way for me a couple of times to help with simple but out-of-the-ordinary requests. Cleaning staff is very good and thorough (I've had one problem checking in to a sub-par room). Bar staff and Concierge Lounge staff are very friendly and efficient.

Minor misses you might want to know about: The atrium bar is OK, but is brightly lit and can be noisy (a miss if you prefer a dark, quiet place to have a drink); their wine bar has been closed for quite a while now. Lots of families and kids stay here. Food offerings in the Concierge Lounge are sub-par relative to other Marriotts I've visited (warehouse-shopping-club-style microwave "mini-burgers; never any potatoes or meats at breakfast), though the ladies that staff the lounge are absolute sweethearts.

Room Tip: Some rooms have a view of the US capitol, which can be kind of cool.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, Virginia, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

On a recent trek to DC, my husband and I stayed at Marriott Crystal Gateway. The most positive feature of this hotel is that we didn't have to drive or park in the downtown area. We simply hopped on the Metro, located in the basement shopping area of the Marriott. No hassles, just fun and a clean, comfortable room to return to after seeing all the sights.

Room Tip: I like the second floor, across from the gym and pool entrance.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
182 reviews 182 reviews
48 hotel reviews
Reviews in 73 cities Reviews in 73 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed April 8, 2013

Located in Crystal City and conveniently located to DCA (Reagan Airport) and the transit system to take you into downtown. It is connected to the underground which will take you to shops and fast food as well as the Metro. Many restaurants and shopping options within walking distance as well. I have two complaints:
1. Airport transportation ends at 11pm, which means if you land close to or after that, you're stuck taking a cab and the cab lines can be incredibly long at that time of night.
2. The club lounge is closed from noon on Friday until Monday morning.

Room Tip: For easy access to the Club lounge and restaurants request a room in the Main tower as opposed to th...
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crystal Gateway Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Arlington
#13 Family Hotel in Arlington
#19 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Official Description (provided by the hotel):
Style, substance, and unparalleled convenience await you at the Crystal Gateway Marriott. We're reinventing the way that business and leisure guests experience the Washington, DC area and everything it has to offer. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 elegantly appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Onsite dining options include American cuisine at The Atrium, as well as an Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). Last but not least, with the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Despegar.com, Hotels.com, Marriott, Odigeo and Tingo so you can book your Crystal Gateway Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

Owners: What's your side of the story?

If you own or manage Crystal Gateway Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.