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“Good meeting location” 4 of 5 stars
Review of Crystal Gateway Marriott

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Crystal Gateway Marriott
3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #18 of 48 Hotels in Arlington
Fairfax Station, Virginia
Top Contributor
62 reviews 62 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
“Good meeting location”
4 of 5 stars Reviewed March 18, 2013

The Crystal Gateway is located near the 14th Street bridge providing easy auto access to Washington, DC. It also sits atop the Crystal City metrorail stop--the metro easily reached without going out into the weather. The rooms are well maintained and the staff is very helpful. We heard at least seven different languages being spoken by the front desk staff. The meeting facilities are well designed and the meeting planner staff is responsive to needs. The restaurants and bar are pleasant. The food was good, but we found greater variety at better prices in the immediate area.

Room Tip: Rooms above the 4th floor are quieter. Rooms facing away from the Potomac River have less aircraft...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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817 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Pleasant View, Tennessee
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 16, 2013 via mobile

What a wonderful hotel. Next stop from Reagan Airport on the Metro. Metro is easily accessible and the wonderful shops and restaurants in Crystal City only steps away. So easy to commute to DC from hotel.


  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2013

Was here on business. Staff was extremely helpful and eager to give directions. The tunnel to the Metro was very convenient and easy to find places to eat. The hotel room was impeccably clean. The bathroom was very clean and my feet did not get dirty walking on the carpet in the room.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 14, 2013

Three stars indicates an 'average' review, and I would say that this hotel is average for the chain. That means its NOT bad - it's quite good by my standards. Lobby is nice enough, staff is very nice across the board, the location is great (better IMO than the nearby Crystal City Marriott), and the rooms are fine. The reason I didn't give it four stars is the rooms are slightly dated. Again, they're not bad at all, and are perfectly comfortable and have all the usual amenities. I will definitely stay here again, and can recommend it to colleagues and friends.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, Virginia
Top Contributor
61 reviews 61 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 14, 2013

Nice clean hotel. What is great about this place is it right outside of dc and the price can not be beat!! Subway is under the hotel so easy to get to. The one thing to be aware of is there are lots of place to eat but most all are closed on the weekend.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burlington, Vermont
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 13, 2013

Other than conveniene to the airport and metro (which for many travelers is perfect) there is nothing to like about this location. Good walks are hard to find, and being surrounded by highways and funneled into an underground rabbit warren are not my idea of nice. However, as always, on my most recent stay, the staff was incredible. Nice, friendly, helpful, and knowledgable. The conference waitstaff were among the best I have ever experienced; Manbere was so wonderful I felt compelled to stop at the front desk to offer compliments to her supervisor. The pool supervisor was chatty and friendly, and the housekeeping staff was kind and excellent. And the beds are very comfortable!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, Maine
Top Contributor
391 reviews 391 reviews
25 hotel reviews
Reviews in 92 cities Reviews in 92 cities
337 helpful votes 337 helpful votes
4 of 5 stars Reviewed March 13, 2013

The hotel's airport shuttle was fast and convenient. The shuttle driver and hotel concierges were courteous; the housekeepers were meticulous and accommodated my time of day service preferences. Front desk service was consistently excellent; one desk clerk even printed my boarding passes for me. Linens and towels were clean. The standard double bed was comfortable. The room was quiet at all times of day and night. Internet access and cable TV were reliable. Meeting rooms were spacious and well-appointed. During a stressful 4-day business trip, I appreciated all of these attributes. On the minus side, onsite restaurant and bar/cafe options were limited. Given its location and superior service, the room rates seemed fair. I'd consider another stay. If you do book a room here, be aware that this is one of two Marriott hotels — both located near the Crystal City Metro station.

Room Tip: Ask for an upper-floor room far from the elevators and facing eastwards.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Arlington
#14 Family Hotel in Arlington
#19 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal Gateway Marriott 3.5*
Number of rooms: 697
Official Description (provided by the hotel):
The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more   less 
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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