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“Great Place for a DC Conference” 4 of 5 stars
Review of Marriott Crystal Gateway

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Marriott Crystal Gateway
3.5 of 5 Hotel   |   1700 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #19 of 48 hotels in Arlington
Lakewood, NY
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Great Place for a DC Conference”
4 of 5 stars Reviewed February 20, 2012

The Marriott Crystal Gateway was a great place for a DC conference. We were able to get the DC attraction and attendance without the hassle of downtown DC. The hotel is a typical Marriott with good service and quality rooms. There is a nice hotel bar for the after hours discussions. The conference rooms and spaces integrate well although it takes some signage and getting used to the layout. The room and bathroom were great. The fitness center was decent with a few ellipticals, tread mills and bikes all with individual TV's. Small area for free weights and exercise.
Conference pricing was on average with others although I noticed there are some great rates under $100 for the savy traveler. Hotel parking was expensive although Taxi service was abundant and the bonus was 2 hour meter street(8-6) parking which gave some flexibility to having a car and free parking at night.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roanoke, Virginia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 20, 2012

Stayed there for a weekend in February. Check in was easy, and the parking garage is right at the lobby entrance. There are two towers and we stayed in the Arlington Tower. The rooms in the Arlington Tower have also been renovated. The room was very clean, flat panel HD TV, clean restrooms, and comfy bed. Not much of a view except for other buildings and US rte. 1. No biggie as being in the room was just a small portion of the stay. The hotel has a bar in the lobby along with a Einstein's Bagel shop for in the morning. You do not have to leave the hotel to get on the Metro DC metro line which is great. Also right under you is the Crystal City shops. There are numerous restaurants in close proximity to the hotel if you do not wish to venture into DC. The only issue I had with the whole place is that the elevator for the Arlington Tower was extremely slow. Next time i'm in Northern Virginia I will stay there again.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nazareth, Pennsylvania
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 18, 2012

This is my favorite hotel in Crystal City. There is another Marriott very nearby, almost attached where I have stayed (and will again) but I do like this property better. Its tough for me to call this my favorite because I am a loyal priority club member with Holiday Inn. I do like the Holiday Inn in Crystal City, but it just does not have easy Metro access.

I love the location of this Marriott...Very easy Metro access. Also, I think most people who travel often are used to paying lots of money for so so room service food. Not so here! The food is always really good. I also LOVE the view from the higher floors. As with most Marriotts, awesome rooms, comfy beds, and impeccable cleanliness.

I think the main reason why I like this Marriott over the other that is very nearby is the pool area. They both have indoor pools, but the atrium and pool area at the Gateway feels sort of tropical. I do with hotels in this area would stop charging extra for internet, but that is just a fact of life in the DC area. Overall, its my favorite in Crystal City and a very solid Marriott indeed.

Room Tip: Ask for a high floor and enjoy your view!
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 6, 2012

I stayed here for a conference last weekend and enjoyed my stay. Beds are comfortable, room service is prompt, and the staff is really helpful.

Suggestion for travelers: Ask to have a room in the capitol tower. The rooms are MUCH nicer. I stayed here in September as well, and unless they've renovated the Arlington tower, there is a huge difference between the two. Plus, the Capital tower is closer to the lobby, bar, restaurants, and many of the conference rooms. The Arlington tower seems like a world away.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, VA
Top Contributor
165 reviews 165 reviews
41 hotel reviews
Reviews in 59 cities Reviews in 59 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed February 5, 2012

While the hotel looks like it was built in the 80's, it appears to have been updated 5-7 years ago. The lobby is spacious and modern looking. The front desk staff were professional. The room furnishings are contemporary with a flat panel TV. The bathroom, though smallish, has a granite countertop. The bed had a comfortable pillow-top mattress. Housekeeping staff was friendly. Pool has indoor and outdoor portions is typical size for most hotels (Crystal City Marriott across the street has a larger, indoor-only pool, but that's the only advantage over this hotel). The convenient access to the Crystal City Underground's restaurants was appreciated, especially in January cold.

Room Tip: East side facing Route 1 and the airport has a more interesting view.
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  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fredericksburg, Virginia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2012

The Marriot Crystal Gateway Hotel is a very nice hotel. The hotel conveniently located off of the Blue/Yellow Metro rail with plenty of local restaurants and watering holes in the area. The lobby is huge, staffed with courtesy people, and is very clean. One thing I noticed was a security guard located at the main entrance in the evening hours. It was nice to know that the hotel management has security as a priority. The beds were very comfortable especially after a long day. So if you are in the area on business and need a place to stay overnight, I would highly recommend this location. This hotel does have a shuttle service to Reagan National Airport; however, the airport can also be reached via the metro rail.

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wiesbaden, Germany
Top Contributor
63 reviews 63 reviews
45 hotel reviews
Reviews in 25 cities Reviews in 25 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 30, 2012

I just spent five days at the Marriott for a conference. I was not involved in planning, but as a participant, everything ran remarkably smoothly. Food was surprisingly good (breakfast, lunch, and dinners), meeting rooms were properly serviced and configurations changed as planned.

I stayed on a concierge level floor and had most breakfasts in the lounge. The food was hot, and the woman from Bolivia who was taking care of us was wonderful. I could not get wi-fi reception, so not sure if that was offered in the lounge or not.

I also ate a few meals in the Mez. The shrimp and avocado salad was good, but they shamelessly cut the shrimp in half to make it appear as if there were three shrimp (already a bit stingy) only to find there were only 1 and 1/2. It was tasty, though, and the wait staff was attentive. They were very good about separate checks, since we were all on account.

My room overlooked the west. It was quiet, although it would have been nice for the cleaning staff to make a point of not letting the service door slam, which woke me up one morning. The bed was great. Bathroom was large enough for two. The room was cleaned well daily. There was a mini-fridge (that had not seen a defrosting in months and months!), iron and board, and appropriate storage space. TV was large with about 30 channels. This is the first hotel I've stayed at in years without a safe. Marriott needs to reconsider this. I was stuck carrying my electronics and jewelry all day. (Safe at desk is NOT convenient.) Everything else was fine. There is a small machine for a cup of coffee/tea, replenished daily. Toiletries and towels were abundant.

All personnel were cordial and there to help, in particular at the front desk. I needed to see a doctor while I was there and they directed me quickly to a clinic just a few blocks from the hotel. Charming woman from Romania helped my colleague when the reservation appeared lost. This staff wins an A+ for friendliness.

The hotel is connected to Crystal City shops and metro. Very convenient. It is close to sights if you are a tourist. I would stay here on my own as a tourist, and definitely recommend it for those of you looking for an event hotel.

Room Tip: Arlington Tower has views of the Capitol. Arlington is probably a better place to stay if you are a...
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Crystal Gateway

Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Arlington
#17 Business Hotel in Arlington
#18 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Crystal Gateway 3.5*
Official Description (provided by the hotel):
The Crystal Gateway Marriott offers an ideal location for vacations, business trips and weekend getaways. We are only one mile from Reagan National Airport and provide complimentary shuttle service to and from for our guests.The Crystal City underground can be accessed from our lobby offering direct access to the Metro system and a multitude of restaurants and shopping. Guests can also take advantage of complimentary WiFi in our lobby and multiple dining options within the hotel including Einstein Bagels. We're also minutes from the sites and sounds of Georgetown, Old Town Alexandria and unbelievable shopping at The Fashion Centre at Pentagon City. Our hotel provides 34,300 sq. ft. of meeting space and 27 meeting rooms with an on-site business center and Hertz rental desk. ... more   less 
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Crystal Gateway Marriott
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott

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