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“Business Trip with the Family” 5 of 5 stars
Review of Renaissance Arlington Capital View Hotel

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Renaissance Arlington Capital View Hotel
3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207   |  
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Ranked #7 of 47 hotels in Arlington
GreenLeadersPlatinum level
North Quincy, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Business Trip with the Family”
5 of 5 stars Reviewed October 10, 2013

While I don't normally bring my wife and child on business trips, our stay here at the Renaissance Arlington Capitol View has been absolutely phenomenal! From the moment we checked in, and every single day the staff are extremely cheerful and nice! We are constantly being greeted, and welcomed. Some staff have even gone as far as giving a small stuffed gift to our child, and others bring us crayons and paper. We are ecstatic about the level of service that we received here. The hotel is amazingly designed and decorated, from the lobby and restaurants, to the pool and gym, and concierge lounge. The room itself was large and comfortable, and very clean and fresh. Again, our stay here has been absolutely wonderful! A huge thanks to you and your team, and everyone who works here!

Green Features: The hotel appears very environmentally friendly! The design is wonderful and all of the products offered appear to be natural.
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 14, 2013
We are delighted that you chose the Renaissance Arlington Capital View Hotel for your stay! Thank you for taking the time to let others know about our wonderful staff and the service they provide for our guests. We appreciate your business and hope you will continue to stay with us whenever you're in the DC area.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed October 9, 2013

I was @ the Renaissance 9/18 - 9/23 for a conference (GLM Summit). From our initial greeting from Richard when we disembarked from taxi to the entire staff @ front desk, we received superb customer service. Michael @ Front Desk assisted me with getting phone charged FedExed to my husband 9/19/13. His coworkers, Joey, Daniel, and Aye were also terrific. Aye assisted me with an early check-in on 9/19/13 and I felt like she indeed went above and beyond to coordinate this early check-in. The entire operation is classy and the staff makes their guests feel very valued and appreciated indeed. Choose Renaissance for future travels, whether business or pleasure.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 10, 2013
We enjoyed having the GLM team on board with us in September and we hope that we'll be seeing all of you again. We have a great team of super stars at the Renaissance Arlington Capital View and they understand the importance of making each and every guest feel special. Thank you for taking the time to mention a handful of our superstars. They will appreciate the recognition and I will be sure to share your comments with the entire team. Your feedback is greatly appreciated.
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Washington DC, District of Columbia
Top Contributor
77 reviews 77 reviews
76 hotel reviews
Reviews in 60 cities Reviews in 60 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 9, 2013

We enjoyed this new hotel in Crystal City. We were upgraded to a spacious one bedroom suite. Rooms were very modern, clean and comfortable. We enjoyed the breakfast buffet on Sunday morning (free for Marriott Gold elites). Walking distance to restaurants and bars in Crystal City. Free shuttle van to National Airport. Friendly service - would stay again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 10, 2013
Thank you so much for taking the time to let others know the perks of staying at the Renaissance Arlington Capital View. I am pleased that we were able to upgrade your stay and that you were able to take advantage of the breakfast buffet. We appreciate your business and it's always great to see our Gold Elite members. Please come back when you're ready for another weekend getaway.
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Chadds Ford, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

I booked the Marriott for a conference not expecting much. I actually looked into staying in a different hotel because of my negative impression of the Marriott but could not match the conference price. I was totally wrong about my impressions. The hotel is nice, clean. The rooms are spacious clean, in good repair. The room was QUIET, very important for me. The staff was friendly and outgoing, very willing to help. Location is great, walk to shops and restaurants. Free shuttle. Close to an awesome running trail.
A very pleasant surprise, I would definitely stay here again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 8, 2013
Thank you for giving us a chance to show you what Marriott has to offer especially when you stay at the Renaissance Arlington Capital View Hotel. We take a lot of pride in our hotel and we're the newest in town. All I ask now is that you recommend us to friends and family and become a loyal fan whenever you're in the neighborhood. We'll be here to welcome you back.
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Fort Worth, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

I stayed here for business and I have to say I would stay again. The front desk staff have been wonderful when I ask for restaurant recommendations. The bed was so comfortable. I always have a problem sleeping away from home but not here. The room had a coffee maker, fridge and microwave. It saved money on food. It also had a full sized blow dryer, not one of those attached to the wall kind with the short cord. Someone complained about noise in their review but I was here 6 days and I never heard one shower, tv, toilet flush or blow dryer. Even the traffic below was muffled out. The hotel is a short walk to restaurant row. Just about anything you want to eat is there but not a lot of fast food. They charge $16 a day to park. The parking garage is hard to maneuver because of some badly placed poles. I would definitely stay here again.

Stayed September 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 30, 2013
Thank you for staying with us and we'll be delighted to have you back soon!
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Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 26, 2013

Nice clean modern hotel. Newer hotel, nice workout room with a small pool. Good location about 1/2 mile from the metro, also the hotel offers a free shuttle from Reagan airport. My stay was very good, my only "complaint" would be is if you have a room that overlooks the airport, it is kind of loud, because on that side of the hotel is also the train, so you get airplane and train noise. But in my opinion the view far out ways the inconvenience of a little noise. You get a view of the capital and nice sunrises.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 27, 2013
I appreciate the feedback you've given about your stay at the Renaissance Arlington Capital View Hotel. I have to agree, the views from the east side of the hotel are pretty spectacular and offer all of the splendor of life in the DC city. It would be wonderful to see you again, so come on by when you're in town.
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Vienna, Virginia
Top Contributor
78 reviews 78 reviews
38 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 26, 2013

Previously we were frequent guests of this hotel but changed properties last year because of waning customer service. We tried this property again and were amazed by the improved service. Every staff member we met took obvious pride in his/her job and this hotel.Great service began at check in with the warm greeting by the amazing Austin. He and Joy greeted us every time we walked through the lobby. A new bellman Richard went out of his way to make us feel welcome.After our year hiatus from this hotel Mark greeted us by name when entering the concierge lounge! The concierge lounge is tidy and kept up properly at both breakfast and evening snack time . A better dessert selection would be appreciated.The property is modern,clean ,and well maintained. The afternoon happy hour is reasonably priced and fun.We are looking forward to our future stays at the Renaissance Capital View!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 27, 2013
We are so glad you came back to us! We have a fantastic team onboard at the Renaissance and we continually strive to create memorable experiences for each guest that stays with us. Thank you for mentioning some of our super stars here at the property. I will enjoy sharing your comments with all of them. Thank you very much.
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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 47 hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Official Description (provided by the hotel):
Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about staying in Northern Virginia. Carving a modern outline in the Crystal City skyline, our hotel is designed to be LEED-certified and boasts award-winning architecture inspired by motion and enhanced by light and texture, which allows us to create an organic and dynamic experience for all of our guests.We are located just minutes from the landmarks, corporate offices and government agencies of the capital area. Reagan National Airport is less than 1 mile away and we offer free shuttle service to and from the airport and closest Metro stop. Travelers can also tour the neighborhood with our in-house bicycles available to guests at no cost.SOCCi Kitchen + Bar serves a handcrafted Italian menu and hosts live entertainment acts each week. Espressamente illy Cafe is right in our lobby as well for cappuccinos and take-away meals. ... more   less 
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