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“Much better than I expected” 5 of 5 stars
Review of Renaissance Arlington Capital View Hotel

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Renaissance Arlington Capital View Hotel
3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207   |  
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Hotel amenities
Special Offer
Free Parking & Breakfast
Ranked #4 of 48 Hotels in Arlington
Certificate of Excellence 2014
GreenLeadersPlatinum level
Chadds Ford, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Much better than I expected”
5 of 5 stars Reviewed October 2, 2013 via mobile

I booked the Marriott for a conference not expecting much. I actually looked into staying in a different hotel because of my negative impression of the Marriott but could not match the conference price. I was totally wrong about my impressions. The hotel is nice, clean. The rooms are spacious clean, in good repair. The room was QUIET, very important for me. The staff was friendly and outgoing, very willing to help. Location is great, walk to shops and restaurants. Free shuttle. Close to an awesome running trail.
A very pleasant surprise, I would definitely stay here again.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 8, 2013
Thank you for giving us a chance to show you what Marriott has to offer especially when you stay at the Renaissance Arlington Capital View Hotel. We take a lot of pride in our hotel and we're the newest in town. All I ask now is that you recommend us to friends and family and become a loyal fan whenever you're in the neighborhood. We'll be here to welcome you back.
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490 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
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English first
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

I stayed here for business and I have to say I would stay again. The front desk staff have been wonderful when I ask for restaurant recommendations. The bed was so comfortable. I always have a problem sleeping away from home but not here. The room had a coffee maker, fridge and microwave. It saved money on food. It also had a full sized blow dryer, not one of those attached to the wall kind with the short cord. Someone complained about noise in their review but I was here 6 days and I never heard one shower, tv, toilet flush or blow dryer. Even the traffic below was muffled out. The hotel is a short walk to restaurant row. Just about anything you want to eat is there but not a lot of fast food. They charge $16 a day to park. The parking garage is hard to maneuver because of some badly placed poles. I would definitely stay here again.

Stayed September 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 30, 2013
Thank you for staying with us and we'll be delighted to have you back soon!
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Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Nice clean modern hotel. Newer hotel, nice workout room with a small pool. Good location about 1/2 mile from the metro, also the hotel offers a free shuttle from Reagan airport. My stay was very good, my only "complaint" would be is if you have a room that overlooks the airport, it is kind of loud, because on that side of the hotel is also the train, so you get airplane and train noise. But in my opinion the view far out ways the inconvenience of a little noise. You get a view of the capital and nice sunrises.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 27, 2013
I appreciate the feedback you've given about your stay at the Renaissance Arlington Capital View Hotel. I have to agree, the views from the east side of the hotel are pretty spectacular and offer all of the splendor of life in the DC city. It would be wonderful to see you again, so come on by when you're in town.
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Vienna, Virginia
Top Contributor
96 reviews 96 reviews
46 hotel reviews
Reviews in 54 cities Reviews in 54 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed September 26, 2013

Previously we were frequent guests of this hotel but changed properties last year because of waning customer service. We tried this property again and were amazed by the improved service. Every staff member we met took obvious pride in his/her job and this hotel.Great service began at check in with the warm greeting by the amazing Austin. He and Joy greeted us every time we walked through the lobby. A new bellman Richard went out of his way to make us feel welcome.After our year hiatus from this hotel Mark greeted us by name when entering the concierge lounge! The concierge lounge is tidy and kept up properly at both breakfast and evening snack time . A better dessert selection would be appreciated.The property is modern,clean ,and well maintained. The afternoon happy hour is reasonably priced and fun.We are looking forward to our future stays at the Renaissance Capital View!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 27, 2013
We are so glad you came back to us! We have a fantastic team onboard at the Renaissance and we continually strive to create memorable experiences for each guest that stays with us. Thank you for mentioning some of our super stars here at the property. I will enjoy sharing your comments with all of them. Thank you very much.
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2013

I ended up staying at this hotel for a conference that was actually at another hotel across the street, but that hotel was sold out so I booked a room at the Renaissance Capital View. And let me just say I'm so glad the other hotel was sold out because the Renaissance was one of the nicest hotels I've ever stayed in. First of all we did have a capital view as well as a view of the airport, river, etc. It was lovely to watch the sun come up over the city. We did not hear any noise from planes taking off or landing. I was watching them, but couldn't really hear them. The bed was the nicest bed I've ever slept on. The sheets smelled so fresh and clean and the pillows were amazing! And the front desk could not have been more helpful. They kept our luggage while we attended the conference. I would highly recommend this hotel!

Room Tip: ask for a room with a view. We were on the 11th floor facing the airport
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Green Features: They provided a separate bag for recyclables. I think that's the first time I've seen this in a hotel.
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 24, 2013
We love it when guests discover us because of one reason or another and end up loving the end result! We appreciate all of the wonderful comments you made about our hotel and our staff and we are grateful that you took the time to share them with others.
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United States
Top Contributor
83 reviews 83 reviews
71 hotel reviews
Reviews in 47 cities Reviews in 47 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 22, 2013

This hotel is located near the DCA airport and there is a shuttle that goes to area Marriotts. The shuttle runs regularly and is convenient.

The hotel is supposedly a 15 minute walk to the nearest Metro station and they have a separate shuttle for that. It is connected to the Residence Inn - I think the 2nd floor confrence center and the 3rd floor gym/laundry areas are shared. There are some restaurants near by - 10-15 minute walk. The hotel has bikes to lend out!

I was there on a weekend. The area is sort of empty but I am sure it is a totally different feeling (and price) during the week when all the offices are open and business travellers are there.

The room is Renaissance - nice, stylish and decently sized. No tub - just shower - at least in the suite they upgraded me to. The manager told me that the hote only has (I think 8, 10 or 12) suites. So, I guess the chance of upgrades are not great.

You can hear the train and airplane. Unfortunately, I also heard some party at a neighboring room 4 AM in the morning - not sure if it was next to me, above me or below me...The higher number rooms probably hear the train more. The higher even numbered rooms probably have great view of the DCA runways. Lower even numbered rooms face an office building cross the street.

The only thing I did not like is the inconsistency of the breakfast service. It seems some of the waiters do not want to be there - they walk around with attitude and no smile. Others are OK to great. So, it is really an individual issue.

Room Tip: Might not be the hotel to stay if you are a light sleeper due to DCA and railway track near by.
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  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 23, 2013
Thank you for letting other TripAdvisor users know about our hotel. We appreciate the feedback you've given us so we can understand the aspects of your stay that went well and also areas that we need to improve upon. We will continue to strive to become the best hotel in the DC area. We hope you will return to us soon.
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Princeton, New Jersey
Top Contributor
90 reviews 90 reviews
74 hotel reviews
Reviews in 46 cities Reviews in 46 cities
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed September 16, 2013

I stayed one night recently at this lovely hotel in Arlington, Va. My plans were to stay elsewhere, but when I realized that this hotel was directly across the street from another property I had been visiting, I opted to change my plans and check in here.

I walked over at about 10 AM, after breakfast at another hotel. I walked into the Renaissance the night before and it was beautiful. After grabbing a coffee in the lobby and being greeted warmly by the barista, I was happy that I changed plans.

As a lifetime Marriott Platinum member, I am entitled to receive a room upgrade. I was assigned what turned out to be an accessible suite on a higher floor. Problem was, the key didn't work, and I really didn't want an accessible room. A quick call to the front desk brought me keys to another lovely suite, and a couple coupons for free coffee; along with an apology for the keys not working. That's what I like! If there's a small issue, make it right, and extend a small token to make the guest smile!! It worked, and for the cost of a couple of coffees, this hotel has won a new guest!!

My room was very large and featured a nice sitting area, two large, flat screen TVs, a huge marble shower, spacious bathroom area and a comfy king-sized bed. Also, the sofa could open into a sofa bed, and there was a small fridge and lots of closet space.

The room was impeccably clean and everything was properly functioning. My only small quibble was that there really aren't enough easily accessible outlets near the sofa. I don't like to use the desk when I use my laptop, I prefer to be comfortable! No problem, I was able to find a plug behind the couch. I just wish hotels would somehow make plugs easier to find.

Internet was fast (and for me, free-otherwise it's about $12 per day.) No issues here. Also, there is free wifi in the lobby, along with several computers that guests can use.

The lobby itself features the aforementioned coffee shop (with ILLY coffee-excellent!) and a nice bar/restaurant. A few times per week the hotel features live entertainment. This was not the case on my stay so I can't comment here.

I did have both dinner and breakfast (again, due to status, my breakfast was free). The restaurant offers Italian food including fresh, home made pasta. I liked that I was able to get a half order of tagliatelle and meatballs. It wasn't a large portion, but it was perfect for me, and left room for dessert!

Breakfast was a buffet and the food was pretty good. They were making waffles and omelets to order. Also available were the usual offerings: eggs, breakfast meats and potatoes, breads, etc. My only issue here was that the bacon was crisp, but very hard. Difficult to explain, as it wasn't burnt and appeared properly cooked. Oh well, it tasted good.

The hotel offers a free shuttle to Reagan National Airport, and another to the Crystal City metro station. (Alternately you can get the metro at the airport.) It's about a $20 cab ride from Amtrak's Union Station. Parking appeared to be valet only and as I'd taken the train, there was no reason for me to use this service. That being said, I noticed several associates at the door and it seemed that they were eager to serve.

All staff were extremely friendly and the hotel is stunning. I would happily go back and suggest this property to any friends and business associates going to the area. You can be in DC in about 15 minutes or so; there are several places to eat in close walking distance, and you're about 5 minutes from DCA!

All in all, one of my favorite hotels!!

Room Tip: You can see the airport, and likely DC from one side of the hotel.
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Green Features: Lots of recycling supplies, as well as bikes which I think are for guests' use in the area.
  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 17, 2013
Thank you so much for taking the time to write an in-depth review of the Renaissance Arlington Capital View Hotel. We're delighted that you decided to stay with us and even more pleased that you will continue to come back to us because of the service. We truly want to create a memorable stay for each of our guests. On a side note, we offer both valet and self-parking at the hotel for our guests. Of course our complimentary shuttle can take you to the Crystal City Metro Station if you want to go into DC for shopping or sightseeing, so you won't really need a car if you stay with us. We hope we'll see you again soon.
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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Renaissance Arlington Capital View's luminous design, sophisticated comfort and unparalleled service validate our position as not only one of the top rated hotels in the Washington, DC area, but across the continental U.S. Our Arlington, VA hotel is centrally located between downtown DC (3 miles) and Old Town Alexandria (3 miles). Courtesy shuttle services to National Airport and Crystal City Metro station provide possibilities to discover something new. Looking for an adventure? Our courtesy Trek Bicycles are the perfect mode of transportation when exploring the sights and hidden gems of our Nation's Capital! While visiting us, we hope you have the chance to enjoy one of the largest hotel fitness centers in the Arlington, VA area, a heated indoor pool, Espressamente Illy cafe, and modern Italian cuisine at SOCCi. We're proud to be a LEED(R) Gold certified hotel and our Navigators, the hotel's local area experts, are looking forward to helping you discover the best places to savor, sip, shop and see. ... more   less 
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