I stayed one night recently at this lovely hotel in Arlington, Va. My plans were to stay elsewhere, but when I realized that this hotel was directly across the street from another property I had been visiting, I opted to change my plans and check in here.
I walked over at about 10 AM, after breakfast at another hotel. I walked into the Renaissance the night before and it was beautiful. After grabbing a coffee in the lobby and being greeted warmly by the barista, I was happy that I changed plans.
As a lifetime Marriott Platinum member, I am entitled to receive a room upgrade. I was assigned what turned out to be an accessible suite on a higher floor. Problem was, the key didn't work, and I really didn't want an accessible room. A quick call to the front desk brought me keys to another lovely suite, and a couple coupons for free coffee; along with an apology for the keys not working. That's what I like! If there's a small issue, make it right, and extend a small token to make the guest smile!! It worked, and for the cost of a couple of coffees, this hotel has won a new guest!!
My room was very large and featured a nice sitting area, two large, flat screen TVs, a huge marble shower, spacious bathroom area and a comfy king-sized bed. Also, the sofa could open into a sofa bed, and there was a small fridge and lots of closet space.
The room was impeccably clean and everything was properly functioning. My only small quibble was that there really aren't enough easily accessible outlets near the sofa. I don't like to use the desk when I use my laptop, I prefer to be comfortable! No problem, I was able to find a plug behind the couch. I just wish hotels would somehow make plugs easier to find.
Internet was fast (and for me, free-otherwise it's about $12 per day.) No issues here. Also, there is free wifi in the lobby, along with several computers that guests can use.
The lobby itself features the aforementioned coffee shop (with ILLY coffee-excellent!) and a nice bar/restaurant. A few times per week the hotel features live entertainment. This was not the case on my stay so I can't comment here.
I did have both dinner and breakfast (again, due to status, my breakfast was free). The restaurant offers Italian food including fresh, home made pasta. I liked that I was able to get a half order of tagliatelle and meatballs. It wasn't a large portion, but it was perfect for me, and left room for dessert!
Breakfast was a buffet and the food was pretty good. They were making waffles and omelets to order. Also available were the usual offerings: eggs, breakfast meats and potatoes, breads, etc. My only issue here was that the bacon was crisp, but very hard. Difficult to explain, as it wasn't burnt and appeared properly cooked. Oh well, it tasted good.
The hotel offers a free shuttle to Reagan National Airport, and another to the Crystal City metro station. (Alternately you can get the metro at the airport.) It's about a $20 cab ride from Amtrak's Union Station. Parking appeared to be valet only and as I'd taken the train, there was no reason for me to use this service. That being said, I noticed several associates at the door and it seemed that they were eager to serve.
All staff were extremely friendly and the hotel is stunning. I would happily go back and suggest this property to any friends and business associates going to the area. You can be in DC in about 15 minutes or so; there are several places to eat in close walking distance, and you're about 5 minutes from DCA!
All in all, one of my favorite hotels!!
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