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“Very good” 5 of 5 stars
Review of Renaissance Arlington Capital View Hotel

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Renaissance Arlington Capital View Hotel
3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207   |  
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Ranked #4 of 48 Hotels in Arlington
GreenLeadersPlatinum level
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Very good”
5 of 5 stars Reviewed September 15, 2013

Very clean nice people helpfully all the time we love this hotel I will never stay any where else when I visit Washington ! The chattel also at the door to take you to the airport . Overall A great stay .

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 16, 2013
Thank you for making us your go-to hotel in the DC/Arlington area. We truly appreciate your business and your review.
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456 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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ernestoc
Top Contributor
74 reviews 74 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed September 14, 2013

Took advantage of the rates that were reasonable and the great shuttle services.... Modern, new rooms, a cool green roof garden and choices of lattes on site or one block away! Great service, clean rooms, the Metro shuttle gets you to the tube and the blue line gets you to all of the DC sites! Great selection of restaurants in the crystal city area and the hotel has good in room dinning. When you're done the other shuttle will drop you off at the airport! We felt the love...!

Room Tip: The free shuttle it's worth the stay here!
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Green Features: We used the recycling bags and the roof top garden is a cool idea!
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 16, 2013
I am delighted that you felt the love while you were staying with us! Thank you for choosing us and for taking the time to tell others about the hotel. We hope you will return for another visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 9, 2013 via mobile

The room comes with a great view of the airport and luckily you are far enough away you can't hear any jets. Bad news the CSX and Amtrax Trains run often enough to keep most guests awake for hours. So I managed to my way down to the lobby bar for a single malt scotch, the bar tender was kind enough to tell me how much a shot of my favorite 18 y/o was - shocked by the price - I ordered someone I did not want. I could have almost purchased the entire bottle at any store for the price they were charging. I don't mind paying for quality and excellent service but the price was way out of control. Dinner prices were the same way. I ordered two appetizers - one order was hot and the other warm. Small portions for the price. Tasty food but not what I would call great. For the money alone, I would never stay here again. The price of the room came with trains that kept me from getting a good night sleep and the view never could make up for the difference. The was clean and orderly with no odor of smoke or anything else. Ipod compatible clock radio bedside as well as all the necessary features. My room refrigerator was warm and I could not get it colder for my beverages. Highly disappointing stay.

Stayed September 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 10, 2013
It would certainly seem that the Renaissance Arlington Capital View Hotel did not meet your expectations and for this I sincerely apologize. While it is true that we are located next to the DCA airport and there are trains that run parallel to our hotel, it is extremely rare that we receive complaints from our guests about the noise. We certainly would never want our guests to lose sleep during their stay and, if a guest finds their guestroom uncomfortable, we would be more than happy to find one that is more to their liking. We also appreciate your patronage at our hotel's lounge. We have done extensive research regarding our menu pricing and have found that we are in line with competitive hotels in the area and have received rave reviews for both our appetizers and entrees. It is never our goal to have guests leave our hotel with a feeling of disappointment and are saddened that you will not consider us for another stay. We do, however, appreciate your feedback. We will continue to strive to be the best hotel in the DC area.
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Taylorsville, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

My family and I stayed here for a 3 nights over Labor Day weekend. We arrived late and valet attendants did an excellent job at assisting us in unpacking. We were stunned when walking into the lobby, very modern and over the top. The lady that checked us in was very welcoming and even offered to walk us to the elevator, which I thought was a nice touch.

We were upgraded to a room with a view of the airport/ Capital, which I recommend. The room was very spacious and very well decorated. The cleanliness of the room was great besides the dust on top of the headboard. Beds were comfortable with Simmons Beautyrest mattress and down duvet. The only negative with the beds is that the hotel website states that they had featherbeds which was not true, it was a thin cotton topper. I am a elite member with Marriott and this isn't the first time that this info has been mis stated on the website for a Marriott property. Not sure if this is the hotel responsibility or corporate but the issue needs to be address. Housekeeping did a great job and was very friendly.There was an issue with the coffee maker in one of my family's room on the second morning. It started smoking and appeared to be getting ready to catch on fire. They quickly unplugged it and everything was fine, but the smell that was left in the room was horrible. Front desk was able to get them switched to another room, but no compensation for the inconvenience.

The hotels restaurant Socci was great. We ate there for lunch and tried the breakfast buffet one morning. Also we ordered room service and it was delivered hot and fresh. I would definitely recommend eating at Socci.

The hotel offers a complementary shuttle with pick up and drop off at the metro station, this was very convenient for traveling into DC for site seeing. The lady driving in the morning was friendly and a safe driver. She offered us a map for the metro that was very helpful.

Overall we enjoyed our stay and would recommend this hotel. We will be sure to stay here next time we visit the DC area.

Stayed August 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 9, 2013
Thank you for your review. I am also pleased to announce that since our communication via e-mail, we have been able to correct the information on our website so that it no longer lists featherbeds being avaialable in our guest rooms. We appreciate your thoughtfulness to let us know about the error and hope the next time your in the Crystal City area, you will remember us and come for another stay.
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Top Contributor
57 reviews 57 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 2, 2013 via mobile

We stayed here for the weekend and enjoyed. Customer service, rooms, and fitness/pool where all very good. Kids enjoyed the indoor pool. Great lobby and bar area...restaurant is there but we ate out each night on the go. I would stay here again!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 9, 2013
It makes us so happy when guests announce that they would stay with us again! Thank you for letting us take care of you and your family while you were in the DC area. We look forward to your next visit.
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Bergen, NJ
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 1, 2013

Beautiful hotel and comfortable stay. Decor is so modern and everything is so new. Excellent fitness room, small pool. 4 Apple computer stations set up in the lobby. Expensive dining room service, but there is a cafe Illy bar for a quick bite.

We had a tough time finding the hotel, but it is the right behind the Marriott courtyard on 27th street exit on the Jeff Davis highway. Not much to desire in terms of location, it is surrounded by other huge hotels and highways. Drive to 23rd street restaurant row for plenty of options.

They do have $24 daily parking fee, but it is negotiable - wierd!! I saw a parking sign across the street for $10 or $16, and I asked the front desk. They said they will match it, then since I am an elite member, they say they will give me free parking. Awesome!!!!!

The do have a shuttle to the capital city metro, but we did not use it. Driving into DC is soooooo convenient, maybe 10 min.

Room Tip: Ask for high floors facing the airport and river.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, September 3, 2013
Thank you for choosing the Renaissance Arlington Capital View Hotel for your stay. We are glad you enjoyed your stay and we hope you'll be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upper Marlboro,MD
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2013

This hotel is simply beautiful. We stayed there overnight because we had an early flight out of National Airport and it is only 5 minutes away. The lobby is very big, with computers and a nice bar area. Lots of seating. The room gorgeous. Staff was friendly and helpful. Will definately stay there again.

Room Tip: High floors have nice views of Crystal City
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Green Features: We were very impressed with the hotel's environmentally-friendly practices. The recycling and energy efficient products.
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, August 26, 2013
We are the perfect hotel for anyone who has an early flight out of Reagan National. Thank you for choosing us for your stay and for submitting your review of the hotel on TripAdvisor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about staying in Northern Virginia. Carving a modern outline in the Crystal City skyline, our hotel is designed to be LEED-certified and boasts award-winning architecture inspired by motion and enhanced by light and texture, which allows us to create an organic and dynamic experience for all of our guests.We are located just minutes from the landmarks, corporate offices and government agencies of the capital area. Reagan National Airport is less than 1 mile away and we offer free shuttle service to and from the airport and closest Metro stop. Travelers can also tour the neighborhood with our in-house bicycles available to guests at no cost.SOCCi Kitchen + Bar serves a handcrafted Italian menu and hosts live entertainment acts each week. Espressamente illy Cafe is right in our lobby as well for cappuccinos and take-away meals. ... more   less 
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