Although this hotel is relatively new, I found the security manager at this hotel to be one of THE rudest, arrogant man that I have ever met. My family and I were on the Club Level floor and were sitting watching TV when he came in and 'escorted us out', even though our key allowed us access to the area. Apparently the room should have been locked, something which I assume he should have done, but didn't. As a guest, you don't know the workings of the hotel and as with the previous night my family went to sit and watch the TV. This man was SO rude and he should have handled this in a more respectful and professional manner. I have NEVER experienced such deplorable service or rudeness in my life. It was so bad that we cut short our three night stay and moved to another hotel.
- Official Description (provided by the hotel):
- Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about staying in Northern Virginia. Carving a modern outline in the Crystal City skyline, our hotel is designed to be LEED-certified and boasts award-winning architecture inspired by motion and enhanced by light and texture, which allows us to create an organic and dynamic experience for all of our guests.We are located just minutes from the landmarks, corporate offices and government agencies of the capital area. Reagan National Airport is less than 1 mile away and we offer free shuttle service to and from the airport and closest Metro stop. Travelers can also tour the neighborhood with our in-house bicycles available to guests at no cost.SOCCi Kitchen + Bar serves a handcrafted Italian menu and hosts live entertainment acts each week. Espressamente illy Cafe is right in our lobby as well for cappuccinos and take-away meals. ... more less
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