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“Newest Conference Hotel in Reagan National's shadow” 4 of 5 stars
Review of Renaissance Arlington Capital View Hotel

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Renaissance Arlington Capital View Hotel
3.5 of 5 Hotel   |   2800 South Potomac Avenue, Arlington, VA 22207   |  
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Ranked #6 of 48 Hotels in Arlington
GreenLeadersPlatinum level
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
“Newest Conference Hotel in Reagan National's shadow”
4 of 5 stars Reviewed November 5, 2012

Quirky, modernistic lobby with special touches throughout. Oversized chess and checker sets there are BIG hits with the guests.

Nicely set on a small little side street. Fresh, bright, clean. Check out the view from the work out areas. And the patios are fabulous.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, November 6, 2012
Well said! Thank you for the wonderful comments about our hotel. And our patios are fabulous, aren't they? We might be the new kids on the block, but you'll feel right at home when you stay with us.
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424 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

Fantastic staff, friendliest people I have met in a hotel for a long time, Room was very clean and comfortable

Food at the restaurant was top class, listen to the recommendations of the servers they really know what the best dishes are.

Front office staff are the most efficient I have met for some time

Coffee shop is 1st class

Bar is very classy and great bartender

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, November 6, 2012
We are delighted that you enjoyed your stay. Thank you for coming. We hope to see you again soon!
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Washington DC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed at the Ranaissance Arlington Capital View Hotel for only (sigh) one night. Modern yet comfortable vibe with top notch room and lobby decor and ambiance. Lobby restaurant very good as well. Recommended hotel when staying in the Arlington/DC Metro area. Front Desk manager Parker went out of his way to ensure a great experience.

Room Tip: Request room with an airport view if you enjoy seeing take offs and landings.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, November 6, 2012
Thank you for the great review. We will share your comments with our team members and with Parker. No need to sigh...just come back and spend more time with us. We'll be waiting!
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Delaware
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 2, 2012

We were originally looking for offsite parking for our vacation out of DCA airport and saw an option via an online airport parking website for valet parking at $8/day at the Renaissance Arlington Capital View Hotel. We were also considering finding a Park, Sleep & Fly package so we wouldn't start out the day tired from the 2.5 hr drive from Delaware. We called the hotel and inquired about such a package since we didn't find anything on their website, and were quoted $129 before taxes for staying over 1 night and parking for 7. That was well worth it for us to start the day only minutes from the airport.

On arrival, the valet parking didn't really know what to do with us and had to check with the front desk. We were a bit uncomfortable for a while as we felt that between the valet and the front desk they were very unclear about whether we should self-park or valet, and what our extra rate was for the 2 additional days we were away beyond the 1 week. It turned out to be $22/day additional, which we knew ahead of time, but is really excessive since you can otherwise park at this hotel for $8/day, and I had read some reviews from others that weren't charged extra if it was just a couple of days. After we arrived home, we found some scratches on the car rear bumper, as if the car was parked too close to a concrete wall, but that was our mistake that we didn't go over the vehicle on arrival and then departure with the valets.

Once parked and settled in, the hotel is very nice. It seems more suited as a business hotel, but we were comfortable, and enjoyed pre-vacation drinks and meal at Socci, the bar/restaurant off the lobby. Prices for drinks and food were high for an equivalent restaurant, pretty standard for hotel restaurants, and service, drinks, and food were excellent. My husband asked the server if they could add buttershots to his Appletini (it makes it into a Caramel Appletini!), and after the drink was brought to us, the bartender came over to see if it was to his satisfaction, and to ask about the recipe - a very friendly yet professional conversation.

We heard some noise in the room from the airport and train tracks, but then again we picked the hotel for the close proximity!

The hotel lobby and rooms are very well-appointed, elegant yet comfortable. The shuttle to and from the airport was very convenient and ran every 20 minutes. The shuttle stops at several Arlington hotels, and there are north and south loops, so make sure you get on the right shuttle at the airport.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, November 6, 2012
Thank you for selecting us for your stay and for submitting a review of your experience. The feedback you have given will enable us to know what areas need attention to detail as we want all of our guests to feel comfortable and relaxed, not awkward. I apologize for the confusion caused by our valet team when you arrived at the hotel. We will use your feedback to instill further training with them so that they understand the procedures associated with the Park and Fly packages. We appreciate your business and hope that when your travels bring you back to Crystal City, you will think of us.
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CA
Top Contributor
74 reviews 74 reviews
39 hotel reviews
Reviews in 41 cities Reviews in 41 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 29, 2012

I stayed 2 nights in October. The room was very nice. Comfy bed and clean. Shuttles from Reagan airport and to the metro come about every 20 minutes. Nice extensive exercise room. I didnt eat there, but this hotel is within walking distance to some very nice food choices near the Crystal city Mall.

Room Tip: Ask to have a view of the water.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, November 6, 2012
Thank you for choosing the Renaissance Arlington Capital View for your stay. We hope that you will visit us again soon!
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Denver, Colorado
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2012

I stayed 2 nights at this hotel which were work related. The rooms were clean and spacious although it was annoying to have very few HD channels. I did not eat at the hotel b/c the breakfast was $18 which I found a bit pricey) and the food they provided for our conference left much to be desired *but I don't know if that was the hotels fault or just what the conference requested. The bed was comfy and the navigator was helpful once I could get in touch with him; I sat on hold for 5+ minutes.

My room was only stocked with decaf coffee so I had to call the front desk to bring regular up and it took about 30 minutes rather than the 15 they told me. I also had a dirty towel in my room and food in the fridge that had not been cleaned from the previous desk (old kiwi, pears and half a cheesburger were not a great smell!).

There are no restaurants really close so after a full day of walking it was a bit annoying. don't be misled by the name, the only view you have from here is the airport, train and Metro right outside your window.

The pool was only lukewarm and there was very little information the rooms about the surrounding area. They did not post they ahd a shuttle service, did not give you a list of nearby restaurants and there was no direct line to call the navigator other than going through the front desk.

On the upside, they do provide a shuttle service to the airport and to the Metro stop; each runs about every 20 minutes. The beds were comfy as well. The meeting rooms were nice and I did like the terrace to go outside but it was locked the day I was there (I assume b/c it was raining). The hotel has some upside but I have had better experiences at lesser priced hotels.

Room Tip: Ask for a room that is not on the train side of the hotel (East I think?).
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 19, 2012
Thank you for taking the time to submit a review of our hotel. I apologize that your stay with us did not meet your expectations and that there was more than one occasion where we failed to deliver guest satisfaction. We have taken your comments and will be sharing them with all of our departments in order to take the necessary steps to ensure that issues you encountered are not repeated with other guests. We will continue to work towards perfecting the guest experience at our hotel. Should you wish to speak with me about your stay, I would be more than happy to take the time to listen. Your business means alot to us and I would love an opportunity to rebuild a relationship with you so that you would consider us for another stay.
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Haymarket, Virginia
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 15, 2012

The folks here were very helpful and the food is great. The rooms are very nice, but my favorite part were all the balcony areas in the conference area. I would highly recommend this hotel for business and leisure travel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Renaissance Arlington Capital View Hotel, responded to this review, October 18, 2012
Now that you've had the chance to experience the Renaissance Arlington Capital View Hotel for business purposes, it's time to come back and hang out with us to have a little fun! Did you know that we have live entertainment every Thursday evening? Or that we offer complimentary bikes for our guests so they can check out the nearby trails? Have you had the chance to enjoy any of the appetizers and entrees offered on our menu in SOCCi? If not, it's time you did. Thank you for the great review. We look forward to seeing you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Arlington Capital View Hotel

Address: 2800 South Potomac Avenue, Arlington, VA 22207
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Arlington Capital View Hotel 3.5*
Official Description (provided by the hotel):
Discover the center of convenience and luxury at the Renaissance Arlington Capital View Hotel and rethink what you know about staying in Northern Virginia. Carving a modern outline in the Crystal City skyline, our hotel is designed to be LEED-certified and boasts award-winning architecture inspired by motion and enhanced by light and texture, which allows us to create an organic and dynamic experience for all of our guests.We are located just minutes from the landmarks, corporate offices and government agencies of the capital area. Reagan National Airport is less than 1 mile away and we offer free shuttle service to and from the airport and closest Metro stop. Travelers can also tour the neighborhood with our in-house bicycles available to guests at no cost.SOCCi Kitchen + Bar serves a handcrafted Italian menu and hosts live entertainment acts each week. Espressamente illy Cafe is right in our lobby as well for cappuccinos and take-away meals. ... more   less 
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