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“Above expectation” 5 of 5 stars
Review of Residence Inn Arlington Capital View

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Residence Inn Arlington Capital View
3.0 of 5 Hotel   |   2850 South Potomac Ave, Arlington, VA 22207   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #2 of 47 hotels in Arlington
GreenLeadersPlatinum level
Caen, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Above expectation”
5 of 5 stars Reviewed November 18, 2013 via mobile

I had booked through a French website and wasn't expecting to be so pleased with the hotel .The room was lovely and the kitchen fully equipped ( fridge freezer,oven ,microwave ,dishwasher ,toaster and coffee machine) . The safe in the room was a great help since I was out all day and could leave things in the room. The shuttle to the metro was also an added bonus.The blue or yellow line take you right into Washington. Free breakfast was very good. You have Wifi in the room but you can also plug your computer directly,if you need to print documents there are two computers and a printer in the lobby. I must say that I was given all the information I needed at reception , always with a smile . I would definetely recommend this hotel !

Stayed November 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 20, 2013
We are so grateful that you came all the way from France and chose the Residence Inn Arlington Capital View Hotel for your hotel needs. When you make a reservation with us, you can rest assured that we will be here to take care of you throughout your stay. From the moment you are checked in with a warm, friendly greeting until the time comes for you to leave, we will arm you with amenities and information so that you can enjoy your time with us to the fullest. To read that we not only met your expectations, but exceeded them, gives us great satisfaction. Please think of us if ever your travels lead you back to the DC area. Thank you for your review.
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320 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 12, 2013

We were looking for a hotel that would allow us to do some sight seeing in DC without having to rent a car. With both airport and metro shuttle that both run every 20 minutes transportation was a breeze. The metro shuttle goes to the Crystal City subway station but will also drop you at the corner where most of the restaurants are located and pick you up there also. As a bonus, if you want to do the Old Town Trolley tour, (review on that coming), it has a shuttle bus that picks up at the Hyatt around the corner.

As for the hotel, first of all it is about two years old and spotless throughout. Very good and pleasant staff. The most impressive fitness center I have even seen outside a freestanding gym. My company make fitness equipment so I have a bit of knowledge on the topic. Very good breakfast that kept us going through a full day of touring DC.

There is no bar or restaurant or bar on site but the Renaissance that is in the other end of the structure has a nice one. All rooms have a very nice full kitchen that is well equipped. There is a very nice grocery store a couple of blocks from the hotel and we walked from it to the hotel late in the evening and felt quite safe doing so. It is a very nice area so walking is quite pleasant and safe. We were not overwhelmed by the Crystal City Shops but they are likely much nicer during the day than evening when we visited.

Room Tip: View rooms are a mixed bag. We got one and you can in fact see the Capital dome but for the most par...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 14, 2013
Thank you for the wonderful review. And with so many key details! Our hotel is perfectly situated in Crystal City, just minutes from the big city, but without all the hassles. We have great restaurants and shopping nearby. Why, there's even a movie theater just down the street for when you just want to sit back, relax with a tub of buttered popcorn, and be entertained. Since we've opened our doors in 2011, we have quickly gained popularity with guests, many who choose to come back again and again. We appreciate your business and we'll be here when you come back to DC.
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Lafayette, Louisiana
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

Stayed here for 2 days and was treated very well and the rooms are nice and clean. There is shuttle service every 20 minutes to the subway and also to the airport. Breakfast was very good. This hotel is busy, yet quiet in the evening. Overall, a very nice Residence Inn! Highly recommended!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 12, 2013
Thank you for recommending the Residence Inn Arlington Capital View to others. We appreciate it very much. Please come see us again when you're in town!
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Manassas, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 9, 2013

Stayed at the Residence Inn Arlington Capital View this Thursday-Saturday. Wanted to book a hotel somewhat close to DC for my fiance's 30 birthday, as I had planned for us to do some sightseeing and dining.
Pros
-Booked through Orbitz with no issues. Everything was paid for prior to our arrival, so check-in was very easy
- Have stayed in a Residence Inn before and rooms are all very similar. Bed was comfortable, room clean.
- Staff was very nice and polite. The lobby is also very nicely decorated and inviting. TVs, fireplace, 24 hour coffee station, and I also noticed computers that let you print boarding passes (hotel very close to Reagan Airport)
- Their free breakfast had one of the nicest layouts that I've ever seen for a free hotel breakfast. And there were staff members keeping everything tidy throughout the scheduled time, so no sloppy spills and crusty food hanging around for those who came down on the later end of the scheduled breakfast time
- Close to the city, so heading in and out took no time
- Several restaurants within walking distance (BW3s, California Tortilla, Starbucks, local pizza place, etc)

Cons
- Parking is offered on-site but is a tad expensive, $24 per night. I've stayed in hotels in Alexandria and DC that had a better price on parking. There is street parking but honestly those spots never open up except for early in the day. We checked in rather late and I did not want to trek several blocks in the dark with our luggage, so I paid for parking. It was underground and we didn't have any issues ever finding a spot close to the hotel elevators.
- Towels are thin. Wish they were fluffier ( I know, minor details)
- As another review said, I thought there would be a better view of DC given the name of the hotel. Even saw a poster's pictures of the capital building from their room. Maybe on a higher floor. I called in advance to ask for a room with a view of DC. Our room was on the 5th floor but instead had a view of the airport. I was a little disappointed but my fiance loved watching the planes land and take off ( guess it's a guy thing), so it ultimately worked out.

Overall, very nice hotel for the price. Enjoyed our stay.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 11, 2013
Thank you for choosing the Residence Inn Arlington Capital View for your celebration! We're glad you enjoyed the breakfast buffet and your comments will be shared with the team. I apologize for the disappointment for the anticipated view of DC, but am relieved to hear that the takeoffs and landings at Reagan National were just as amusing and entertaining. Perhaps you'll come back for a stay when it's time to celebrate your birthday!
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OK
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2013

The Capital View was almost perfect for our trip to DC. The staff could not of been more helpful. The room was clean, quiet and comfortable. The shuttles to the Metro were always on time. The Capital View is worthy of its #1 ranking on TA.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 8, 2013
We are proud to be No. 1 on TripAdvisor! Thank you for the wonderful comments. Since our opening in 2011, we have worked hard to become the choice hotel for travelers coming to the DC area. We'll warmly greet you at the door and extend our guest service to you throughout your stay. It's what our loyal Marriott guests have come to expect and it's what they deserve. We appreciate your feedback and your business and hope you will come by again soon.
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Indiana
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2013

My husband and I stayed here on our recent trip to DC. I picked it thinking that with the name - Capitol View - we might have a great view of DC. Nope... too far away. But, it was a nice hotel. This is in the Crystal City area with lots of shops and places to eat. We used the hotel shuttle to the Metro each day and took the easy ride into DC. My husband would have preferred a closer hotel but the prices sky rocket as you get closer to DC. This hotel was expensive but a good value in the expensive DC market. We had breakfast each day and did enjoy dinner on Wednesday evening. Everyone was super nice and offered assistance when asked. The hotel is new and the rooms were very nice and clean. We stopped one day at Pentagon City and loved that area. The mall was great and the Metro stop is easy to use.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 4, 2013
Thank you for staying with us at the Residence Inn Arlington Capital View and for sharing your feedback with other TripAdvisor users. While we are on the other side of the Potomac, across from DC, it is possible to get a glimpse of the city views from the upper floors, especially at night when the city is lit up. It is more of a Capital view (city) and not so much of a Capitol view (the Capitol itself). I apologize for any disappointment. However, it is wonderful to know that you still enjoyed your stay and that our staff was attentive and friendly. I hope you will return for another stay with us soon and enjoy a little more of what our locale has to offer. Until then...safe travels.
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Kansas City, Kansas, USA
Top Contributor
163 reviews 163 reviews
50 hotel reviews
Reviews in 66 cities Reviews in 66 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 29, 2013

Nice new property with spacious rooms, great lobby and modern amenities. Some kinks still to be worked out -- the 'every 20 min shuttle' doesn't run that often to DCA. The room service kitchen and the front desk don't connect efficiently (room service is served by adjoining Renaissance). The breakfast and dinner buffets were 'ok' but not exceptional. In the overpriced DC market, this hotel represents a good value.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 1, 2013
I appreciate your feedback and want you to know that we care about what our guests have to say about us on TripAdvisor. We want to make sure that guests return to us for the quality of our guest service and not just because it's a good value compared to other hotels in the area. I apologize that your experience with us did not meet your expectations, but I want you to know that your concerns will be addressed with my team and we will continue to strive for excellence throughout our hotel. We want to be your "go-to" hotel and we will continue our efforts until we have achieved this goal. Thank you for your business and we hope you will come back soon.
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Additional Information about Residence Inn Arlington Capital View

Address: 2850 South Potomac Ave, Arlington, VA 22207
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Arlington
#2 Business Hotel in Arlington
#2 Romantic Hotel in Arlington
#4 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arlington Capital View 3*
Reservation Options:
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Also Known As:
Residence Inn Arlington Capital View Hotel Arlington

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