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“Seminar Stay” 4 of 5 stars
Review of Residence Inn Arlington Capital View

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Residence Inn Arlington Capital View
3.0 of 5 Hotel   |   2850 South Potomac Ave, Arlington, VA 22207   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #2 of 47 hotels in Arlington
GreenLeadersPlatinum level
Hawthorn Woods, Illinois, United States
1 review
“Seminar Stay”
4 of 5 stars Reviewed November 20, 2012

This was a business trip over 3 days. Most of the time was spent at the seminar, but the room was always well cared for. The location was very good and the food was quite good. The HDMA seminar for this event is at the same place next year. The close proximity to Reagan International is great.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, November 27, 2012
I am glad that you enjoyed your stay with us at the Residence Inn Arlington Capital View. Thank you for taking the time to submit a review of the hotel for other Trip Advisor users. We look forward to welcoming the seminar group back to the hotel again next year and to seeing you as well.
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322 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Wassenaar, The Netherlands
Top Contributor
54 reviews 54 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 8, 2012 via mobile

Superb new hotel with great rooms, service and amenities. The complimentary breakfast and evening social hours add real value to your stay. The location is ideal for business or vacations and is close to all the services you need. The best Marriott value in the area!

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FISHERS
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 27, 2012

This hotel is great. Spotless rooms, full kitchen, wonderful hot breakfast including pancakes, sausage, potatoes, waffles, fruit, etc. Shuttle will drop you @ nearest metro stop for sightseeing. Quick check-in. Late check-out no problem. This place will not disappoint. 2nd time staying here and we will be back.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, October 29, 2012
Thank you for choosing the Residence Inn Arlington Capital View for your stay. We appreciate your repeated business and look forward to your next stay. We'll be waiting for you.
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Vienna, Virginia
Top Contributor
75 reviews 75 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 26, 2012

The staff is spectacular at the this RI. From the moment we checked in the front desk made us feel welcome. As a Platinum Premier member we know what to expect from a RI but this property exceded our expectations. The morning and evening food/beverage offerings were great. The rooms were clean and the public areas are inviting. The gym is shared by the attached Renaissance Hotel and is clean and well equipped. Parking is also shared and is adequate and convenient. We found the service provided by staff at the RI to far excede what we received at our numerous stays at the Renaissance ( where our reservation is rarely correct). Many people made our stay special but I would especially want to than Jerry, Manna, Amelia, Aj, and the young pregnant woman ( I am sorry I don't have her name) for making our stay so enjoyble. We're looking forward to our next visit!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, October 29, 2012
Wow! What a fantastic response. Thank you very much for sharing your Residence Inn Arlington Capital View experience with other TripAdvisor guests. I particularly want to thank you for commending so many of our team members. We will be sure to share your comments with them. We hope you will consider us for a future stay and will recommend us to family and friends whenever their travels bring them to Crystal City.
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Boiling Springs, South Carolina, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 25, 2012

My husband and I met my sister-in-law and 2 nieces (8 and 12) for a long weekend in Washington to explore all the sites this summer - July 2012. We stayed at this Residence Inn in Arlington Capital View - what a great experience. Clean, bright, large rooms and a fantastic staff. I have stayed at many, many Marriott properties, but not very often at Residence Inns. I was not quite sure what to expect, but we used Marriott points and liked the location. The hotel was a good surprise and delight. Shuttle service to and from the metro was great and frequent, making it very easy to get into DC to see the sights. Breakfast was fine, but always busy - but well stocked. The big plus for us was the Staff. Just terrific - helpful, friendly and just great to deal with. We had lots of questions upon arrival and AJ was tops. So willing to answer all our questions, ensured we had rooms next to each other - lots of details about how to get everywhere - Just all around super. He set the bar high, and we found that all the staff were just like him. They know that they are a tourist focused hotel and they ensure their guests have as much help as they need. I highly recommend this Residence Inn - especially if you are planning to see the sites in DC. I have found that the staff can make or break an experience and this team helped make our staff fun and easy.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, October 29, 2012
Thank you for staying with us and for submitting a review of your family's experience at our hotel. It is always great to hear how our guest service not only meets, but exceeds our guests expectations. Your feedback is very important for our staff members and we will be sure to share your comments with them. We will continue to strive to provide the utmost in guest satisfaction and become the landmark extended stay hotel in DC.
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Walt Disney World, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2012

Stayed here this past weekend and the hotel was beautiful. The staff was very friendly and they were always able to answer questions about the area and hotel. The location of the hotel was decent... It was about a 15 minute walk to the Metro. No walgreens or any other store for room essentials located around the hotel :(

The shuttle was an absolute mess. The website they give you for tracking never worked and the girl at the front desk said that most of the time it is tracking an off duty or parked shuttle. I dont understand what the point of having a tracker is if it doesnt help. The shuttle driver forgot to drop us off at 23rd street so when he finally stopped, we had to walk all the way back. The hotel told us to wait in front of the steakhouse on 23rd to get picked up and of course no shuttle ever showed to pick us up. We walked all the way back to the hotel. That same night we got off the metro and the tracker showed the shuttle would be at the stop in 11 minutes and 30 minutes later it finally showed up.

Overall, it was a very nice stay but if you are planning to use the metro for most of your travel, consider walking to the metro station because many times it is quicker,

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, October 29, 2012
Thank you for choosing the Residence Inn Arlington Capital View Hotel and for taking the time to submit your review of the hotel. While I am pleased that you were satisfied with the hotel and our staff, I can certainly understand your frustration with the shuttle when we failed to meet your needs in a timely manner. It is my hope that you will accept my sincere apology for the inconvenience we caused during your stay. We are currently working on our tracking system in order to improve its functionality and to eliminate the issues you mentioned going forward. It is my hope that you will consider our hotel for a future stay. We would love to have you visit again.
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Portland, OR
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 22, 2012

I always stay in Crystal City when visiting DC because of the great hotel rates here on the weekend. This Residence Inn, together with the Renaissance next door (same building), are the two newest hotels in this area (opened 2011.) The great reviews here are accurate and I would stay here without hesitation, especially for a longer stay, when you can take full advantage of the complete kitchen, free breakfast and weekday dinners.

PROS:

--clean, modern, functional rooms with full kitchen, free wired or wireless HSIA, room safe.

--large TV channel line-up with HD programming

--free shuttle service to DCA and CC Metro every 20 mins till 11pm

--extremely quiet despite being next to DCA; did not hear any planes over a 5-night stay, though I heard the train a few times.

--abundant restaurant within 1 mile radius of hotel: you can walk or be shuttled to 23rd St and Crystal Drive

--very friendly and polite staff; I especially appreciated Tiffany (front desk + shuttle), who located a lost item miraculously and promptly mailed it to me at home; she is a wonderful staff member!

--large fitness center shared with the Renaissance, always open, rarely crowded

--nice hot food selections at breakfast and dinner time

CONS:

--dining area can get quite full at breakfast and dinner; I suppose you can always take it back to your room if there are no tables.

--no mugs at breakfast, just styrofoam cups, even though there are real plates and silverware

--while weekend room rates are super, the weekday rates are in the $200's, still lower than downtown DC

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry C, General Manager at Residence Inn Arlington Capital View, responded to this review, October 24, 2012
Thank you for choosing the Residence Inn Arlington Capital View Hotel for your stay and for pointing out all of the great reasons to other guests who are looking for a place to stay while in the DC area. We hope you will come see us again whenever your travels bring you to the area.
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Additional Information about Residence Inn Arlington Capital View

Address: 2850 South Potomac Ave, Arlington, VA 22207
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Arlington
#2 Romantic Hotel in Arlington
#2 Business Hotel in Arlington
#4 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Arlington Capital View 3*
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Also Known As:
Residence Inn Arlington Capital View Hotel Arlington

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