Stayed here this past weekend and the hotel was beautiful. The staff was very friendly and they were always able to answer questions about the area and hotel. The location of the hotel was decent... It was about a 15 minute walk to the Metro. No walgreens or any other store for room essentials located around the hotel :(
The shuttle was an absolute mess. The website they give you for tracking never worked and the girl at the front desk said that most of the time it is tracking an off duty or parked shuttle. I dont understand what the point of having a tracker is if it doesnt help. The shuttle driver forgot to drop us off at 23rd street so when he finally stopped, we had to walk all the way back. The hotel told us to wait in front of the steakhouse on 23rd to get picked up and of course no shuttle ever showed to pick us up. We walked all the way back to the hotel. That same night we got off the metro and the tracker showed the shuttle would be at the stop in 11 minutes and 30 minutes later it finally showed up.
Overall, it was a very nice stay but if you are planning to use the metro for most of your travel, consider walking to the metro station because many times it is quicker,