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“Wonderful Hotel Experience” 5 of 5 stars
Review of Hilton Garden Inn Arlington/Shirlington

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Hilton Garden Inn Arlington/Shirlington
3.0 of 5 Hotel   |   4271 Campbell Ave, Arlington, VA 22206   |  
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Ranked #3 of 48 hotels in Arlington
Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful Hotel Experience”
5 of 5 stars Reviewed July 21, 2010

I travel for business, so I am in and out of hotels all the time. Recently I attended a FEMA work group and stayed at the Garden Hilton Inn in Arlington/Shirlington. The hotel is brand-spanking new, and clean as a whistle -- my room was upgraded to a suite when it was found that no king size beds were available. Staff was courteous and bent over backwards to make my stay pleasant. Even the shuttle drivers were friendly and polite (I had one fellow who was my favorite, his wife was about to have a baby, and he was so excited about it). And talk about great restaurants and shopping, all within one or two blocks of the hotel. I was SO pleasantly surprised. In addition, the hotel is very convenient to the Metro and Pentagon/Crystal City shopping.

When I checked out, a mistake was made in my billing. When I finally discovered it more than a week later, Dan Moran, the Assistant General Manager, took a great deal of time and effort to be certain that everything was put to right expeditiously. I will stay in this hotel from now on on when traveling to D.C.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
3 of 5 stars Reviewed July 17, 2010 via mobile

Staying here now and went down for breakfast.. The food looked awesome but we couldn't even sit down to eat it. Literally, about the 50 or so deserted tables had not been cleared and there were plates of half eaten food, starting to smell. It was bizarre because none of the staff made any attempt to clear tables (they were still serving for another 1.5 hours). There were two or three other groups eating and all of these dirty tables... so weird, never seen anything like it. Front desk didn't seem to care. Pretty disappointed.

  • Stayed July 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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North Beach, Maryland
1 review
5 of 5 stars Reviewed July 5, 2010

Hotel is in a great area, lots of restaurants and shopping nearby. Hotel and room were very clean. All the staff that we met were very polite and helpful. The shuttle to and from the Pentagon City metro was wonderful, especially since we were staying over 4th of July weekend. We have nothing bad so say and would definitely stay there again.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 20, 2010

The staff was friendly, courteous, and professional. The room was large and very clean. The hotel offers rides to the metro, so we never moved our car. The van was prompt and clean, too. The Shirlington area is wonderful, too. Plenty of places to eat and browse. Do not, however, eat at the nearby Italian Restaurant--very overpriced, waiters were arrogant.

I would stay here again.

  • Stayed June 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 10, 2010

I was booked into this hotel because the usual Hilton hotel was booked for my business trip. What a great thing! This hotel is located in a trendy and safe neighborhood "village" (Village of Shirlington) and is absolutely fabulous! Wonderful and helpful staff. Very, very clean. Comfortable beds and pillows. Large rooms with upgrades. There is a small rooftop terrace on the 6th floor that has outdoor furniture. Warm, fresh-baked cookies in the evening at the front desk. There is a complimentary shuttle van to/from metro station, Reagan airport and other major locations within 3 miles or less. Both van drivers were excellent and professional (Mr. "K", didn't get his last name was WONDERFUL!). The neighborhood is trendy and safe. Harriett Teeter grocery directly across the street, Johnny Rocket restaurant, movie theater, coffee shops, library. Many little shops, boutiques, and restaurants you can walk to easily within this village. I would recommend this hotel to everyone I know visiting in or around DC.

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Madison
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2010

The staff did everything they could to make our stay the best it could be. The rooms were large and clean. The rooftop terrace, a hidden gem, was a nice escape. The free shuttle to the metro meant we did not have to move our car from the parking garage once. The full service grocery store across the street, the wonderful restaurants, theatres, and even a library were convenient. The whirlpool and workout facility was nice, but the pool was too small to be of any use. Fruit during the day and fresh-baked cookies at night were offered at the desk.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2010

My wife and I stayed here when we went to DC recently. For about $100 a night, it was a great bargain when compared to staying in the city for at least double the cost. We visited in April 2010, the hotel opened in December 2009, so the hotel was very clean.

The good:
Free garage parking about a hundred yards away. Parking did get a bit tight at night, but we were able to find a spot both nights we stayed.

The staff was extremely friendly and helpful during every interaction.

We had a corner room, which was very nice. The TV seemed a little small for the room. The 6th floor had some rooftop terraces open to all guests. One of them was right outside one of our windows. We didn’t have any issues, but I could see that being a problem for some people.

Room service prices were extremely reasonable (Less than $15 for chicken parm). Room service food was adequate. Nothing too great, but very reasonably priced when compared with other hotels.

Location is great. It’s in a very quiet 'trendy' neighborhood. There are plenty of restaurants on the street within walking distance. We only had time to eat at Johnny Rockets, but the others looked great for longer, sit down meals. There was also a performance theater and a movie theater right around the corner.

The hotel is about a 5-10 minute drive from the Pentagon City metro station. They offer a free shuttle service. We were told it ran on a schedule during the week, weekends was request. We didn't use the shuttle, because we wanted to be on our own time, but it was certainly a good option. All said, total travel time from hotel to Smithsonian station is 30-45 minutes. Not bad at all.

The not so good:
No major issues with the hotel, just a couple annoyances:

I say 'annoyingly' green, because they limit the temperature in the room to a minimum 67 degrees. We (like many) like our hotels cold when we sleep. I called the front desk and they indicated they could not override this.

Water pressure in the shower was a little weak.

The pool and hottub were not working while we stayed, but they were offering free transportation to another location for those services.

Overall, we were very happy and would certainly consider staying here again.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Arlington/Shirlington

Address: 4271 Campbell Ave, Arlington, VA 22206
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Arlington
#1 Family Hotel in Arlington
#4 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Arlington/Shirlington 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Arlington Shirlington Virginia hotel is conveniently located just off I-395, minutes from The Pentagon, Washington, D.C. and only 10 minutes from Reagan National Airport. Situated in trendy Shirlington Village - one block from the US Patent and Trademark Office and within walking distance from Shirlington Station. ... more   less 
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Also Known As:
Hilton Garden Inn Arlington/Shirlington Hotel Arlington

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