We reserved a room here for one night on Memorial Day weekend, and it ended up being a disaster. We were running later than we thought and had been told earlier that there would be someone in the hotel's office until midnight. We were running late due to traffic and called the hotel's office at 11:30 pm, and the person there told us that they would wait for us. When we got there, the office was closed and we saw a sign on the door that said "Will return in 10 minutes." After waiting for about an hour, knocking on the door, ringing the doorbell and calling multiple phone numbers affiliated with the hotel, we saw that this sign was obviously a complete lie. At this point, we tried calling as many other hotels as we could find, and everywhere in the area was fully booked, seeing as it was Memorial Day weekend in the Washington, D.C. area. Therefore, we had to sleep in our car because of this place's horrible customer service. One of the phone numbers I was given by someone at a sister hotel affiliated with the Inn of Rosslyn was the cell phone number of a manager. Not only did this supposed "manager" not answer his or her phone that night, but he or she didn't answer the next morning either. Finally, after I got a text asking who it was, I sent a detailed message back explaining the situation and of course got no response. I called the main number for the hotel and made sure I got a refund immediately and didn't even get an apology from these people. Giving me my refund right away was about the only thing they did right. Do not go here unless you want deplorable customer service and to deal with people who don't want to take responsibility for anything.
- Official Description (provided by the hotel):
- The Inn of Rosslyn carries the traditional charm and style of a family-friendly Inn with guest rooms and monthly Suites, and is located in the residential – urban community of Rosslyn in Arlington, Virginia, just over the Potomac River from Washington, D.C. The Inn of Rosslyn is conveniently 1-2 blocks from Capital Bike Share and the Rosslyn Metro Subway, respectively. Just 1/2 mile from Washington, D.C., the Kennedy Center for the Performing Arts, historic Georgetown, the Netherlands Carillion, Iwo Jima Memorial, Ft. Meyer, National Cemetery and Arlington House, the Inn of Rosslyn is literally surrounded by history, government, and businesses alike, and makes your business and leisure travel to Washington and Northern Virginia both exciting and manageable. You will find that the Washington Mall, the Smithsonian, Crystal City and the Underground, historic ‘Old Town’ Alexandria, Reagan National Airport, and the National Harbor are just minutes away making travel to your destinations as well as to shopping, restaurants, night life, and sight- seeing a breeze.The Inn of Rosslyn is comprised of three stories of recently renovated guest rooms with beautiful furnishings, well-appointed amenities, refrigerators, and full baths complete with sparkling genuine tiles, ‘cool-shot’ styling blow-dryers and lighted vanity mirrors in every room. Guest rooms are exterior with convenient FREE parking and FREE WIFI.Spotlessly clean, comfortable and affordable, you will be happy you chose The Inn of Rosslyn to be your home away from home when you come to Washington and Northern Virginia. Your comfort and your happiness is our mission. Don’t be left out - make your reservation early as availability is limited! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity and Despegar.com so you can book your Inn of Rosslyn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn Of Rosslyn Hotel Arlington
- Hotel Of Rosslyn
- Inn Rosslyn
- Of Rosslyn Hotel