I am so glad I found this hotel for a vacation with my husband from May 1-5.
Before arriving, I saw that someone recommended using 1400 South Eads Street as the address in your GPS, which is what we did, and it worked perfectly. I also checked out google maps beforehand and saw that the entrance to the hotel parking lot is right beyond the Bank of America on the right side of the road after turning onto South Eads. We really had no trouble finding it even though there is not a large sign right at the entrance of the parking lot.
I told my husband not to judge the hotel based on the outside! He was definitely skeptical, but we were both very pleased when we stepped into the lobby. It was very clean and nicely furnished. The check-in process was easy with no problems.
We were very pleasantly surprised when we went into our room. We had a standard king room for the anniversary special of $63/night. It had the same nice bedding as the deluxe rooms show on the website. There was a mini fridge, a desk, two chairs for relaxing, a hairdryer in the bathroom, etc. I think because it was a standard room, I was expecting it to look more basic, but after walking past and peaking into other rooms, I don't see it being so much different than the deluxe rooms.
Our room was facing the Embassy Suites, so highway noise was not an issue for us as others have complained. I think if you are worried about it, you should call when placing your reservation to specify that you don't want to be on the highway side, although I thought I read at one point that it depends which type of room you want. For instance, king rooms face Embassy, double or queen may face highway, etc. I would just check with them ahead of time to avoid problems. We were on the first floor which was perfect. I think I would request the first floor any time I stay here. It was just easy.
The bed was extremely comfortable and I loved the shower. The water pressure was amazing and I thoroughly enjoyed shower time at the end of a long day. The water was also hot and we never ran out. Sometimes in the beginning of the shower, you'd have to turn it up most of the way for it to come out hot, but once it got hot, you had to turn it way down to make it a reasonable temperature. This did not bother me- just a tip I thought I'd throw out there! There was a nice sized flat screen TV in our room as well which was nice when I wanted to see some TV later at night before falling asleep.
I like that the hotel is green and will only wash/replace towels if you leave them on the floor. I don't think it's necessary to have towels after only one use. My only complaint with being "green" is that there was no recycling bin in the room, and I thought there was supposed to be. I only saw regular trash cans in our rooms, and we threw away many cans/bottles. I always recycle so it was annoying knowing they were going to end up in a landfill.
The hotel was so close to so many things and in a very safe area. The metro was very close and within walking distance, but I know the shuttle would take you if you would prefer. We did not use the shuttle as we enjoyed the walking. We also walked to the Pentagon City Mall, and even beyond that, for dinner. We walked to the Pentagon Memorial as well which really wasn't too far of a walk either.
The AC worked great. I was confused when we arrived because the heat was actually on full blast. I think they just turned the knob to the wrong setting. There was also a sliding glass door that leads to the outside. I only used this a couple times to see the temperature in the morning before departing. Our lock was broken on the door and it took me a bit to realize that I couldn't open the door because there was a metal rod in the track to prevent it from being opened (since the lock was broken). So I just moved that out of the way to get the door open. No biggie. Nice being able to step right outside if you want to!
Complimentary breakfast consisted of bagels with cream cheese/butter, donuts, cereal, juice, milk, coffee... I only had a bagel the one morning. It was perfectly fine and nice that they have something if you are interested. If this is not enough for you, Crystal City has some good and quick breakfast options such as Potbelly Sandwich Works and Café Jenna. Both of which are delicious and VERY affordable!
I obviously don't have much negative feedback. I am SO glad we found this place and only spent $277 for 4 nights. I would never pay the insanely inflated costs to stay elsewhere in the area.
Of course, if luxury is what you need, then feel free to book the Embassy Suites next door.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for staying with us and writing such a GREAT review! We love guests like you who want what we have to offer -- namely clean, comfortable rooms, a convenient location, reasonable prices, and friendly service -- and we appreciate you letting others know about us. Thank you also for pointing out some tips on getting to us and selecting the proper room types. Since we now must enter the property from the back because of the highway exit ramp that was built across the front of our property, it does often help to put in an address on S. Eads Street for the GPS. As to the rooms, all of our double rooms face Jefferson Davis Highway, while our king rooms face Embassy Suites and our queen rooms face the vacant lot on the other side; we have no rooms facing S. Eads St. We're glad to hear you enjoyed our standard room, including the comfortable beds and shower pressure, and appreciate your suggestion on a recycling bin in the room; we do have recycling cans on each floor but can see where it would be more convenient to have it in the room. Thanks also for letting others know that the free continental breakfast offers a good start, but for those with heartier appetites, there's LOTS of options nearby, and for highlighting the value and affordability of staying with us; we sincerely appreciate it and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.