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“best hotel in crystal city” 5 of 5 stars
Review of Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
3.5 of 5 Hotel   |   1999 Jefferson Davis Hwy, Arlington, VA 22202   |  
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Ranked #11 of 48 Hotels in Arlington
new york
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“best hotel in crystal city”
5 of 5 stars Reviewed August 4, 2008

my wife and I have stayed at the sheraton and the hilton in crystal city and we can honestly say that the marriot is the most convenient (take the elevator downstairs and walk through crystal shops to the metro), has the nicest rooms (we had a flat screen tv), and has the best breakfast (they have an omelette and waffle station). The Marriot even has a 1pm check out which was great for us because our flight was at 3:30.

  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Missouri
Top Contributor
66 reviews 66 reviews
58 hotel reviews
Reviews in 49 cities Reviews in 49 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 27, 2008

Our professional group stayed here for 5 days. Some members complained bitterly about staff, but we found the front desk and bar staff completely affable and accomodating. Our room was large, and the bed extremely comfortable, with very soft linens. Bath smaller than might have been expected, but not to the point where one felt like one was in a New York City hotel. No noise problems.

We did not have breakfast here; a block away is a row of restaurants, including Caribou Coffee and Cosi. (I believe the seafood restaurant is McCormick & Schmick, not Legal Seafood, although in Reagan National, there's an LS.) And you're a half block indoor walk from part of the Crystal City underground shopping with Dunkin Donuts and other things. In the afternoon, there are cool drinks in the lobby, and one day a week, it's a wine punch.

We saw no construction, although on Sunday, it was clear they were painting somewhere. One of the three elevators was out of service that day, and the fumes were circulating. Housekeeping in the room was excellent, but there was a small piece of paper on the carpet outside our door that remained the entire length of our stay.

For those driving, this can be a difficult place to locate. Watch for the signs for Arena Stage, a theater group that's temporarily moved right next door to the hotel. In fact, Washington is a fine theater town, both in the District and in Arlington County.

  • Liked — Comfortable beds.
  • Disliked — Expensive food and beverage.
  • Stayed June 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 27, 2008

My job put me and few coworkers at this hotel for a few nights for a conference we were having in the DC area. The hotel is very nice and is right on top of Crystal City Shops and is very close to the metro station and airport. The main things I did not like about this hotel is that they charge $18 a day for parking, $10 a day for internet access, had no refrigerator or microwave in the room either. Also, there is really nothing to do in this area at night, because there are only a handful of really nice restaurants and there is mostly just office space and hotels in the area.

  • Liked — the rooms were very clean
  • Disliked — charges for internet in the room and business center
  • Stayed June 2008, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 20, 2008

I choose this Marriott due to its location to the metro. It was super easy because it was connected underground to the metro and a mall. My kids loved it because of the large indoor pool, my husband and son loved the exercise room and sauna. The exercise room had the newest equipment. It did have underground parking that was very convenient to the hotel elevators. There was a daily parking charge, but you have in/out privileges.It was only a 5 minute drive into DC. We would definitely stay here again. The beds were very comfortable, the rooms were extremely clean as you would expect for this brand hotel, and I got a great end of week deal on their web site.

Stayed June 2008
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Shawnee Mission, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2008

While some parts of the Marriott Crystal City were very good (spacious room, free rollaway bed, breakfast, very convenient to the Metro), we were shocked to be woken at 11 p.m. with construction next door to our room. We heard drills and pounding. The desk was very responsive and immediately stopped the construction, but how in the world does this happen in a hotel at night?! Since I'd booked through Expedia they said they could not comp me a night since it was already paid for. They offered me free breakfast (come on -- three of us lost a night of sleep after that) but when I pushed they offered a night free at any Marriott. The front desk and a sign said there was no shuttle to the airport before 6:05 a.m. They lied. After our taxi ditched us at 5:45 luckily the shuttle was there and the driver said they always ran at that time. That's an important detail for travelers ...

Stayed March 2008
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Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2008

The Marriott Crystal City is a great Hotel. My wife and I stayed for three nights (Thurs. - Sun.). We chose the hotel because the proximity to the airport and the Metro. All ofthe staff at the hotel were helpful and friendly. I was suprised at how clean the room was. The room appearred to have been recently renovated. Access to the metro is through the Crystal City shops and is nice so you don't have to walk outside. All of the sights are just a short subway ride. Eventhough there were a large amout of kids staying athe hotel there was no problem with any noise. I was happy with the price I paid $139 compared to room in NYC that would go for $350. The Marriott Crystal City would be my first choice when coming back to Washington DC.

  • Stayed March 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Delaware
Top Contributor
53 reviews 53 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 3, 2008

We usually stay at the Crystal Gateway when in Arlington for business, but they were full for two of the four nights we needed to be in town, so we spent the last two days at the Crystal City at Reagan National Airport. It was a pleasant suprise! The lobby is not nearly as grand as the Crystal Gateway, but the rooms were just as nice, the bed just as comfortable, and the bath was very nice with thick towels. Our room had a large screen television, a refrigerator, coffee pot and we were given a copy of the local paper daily. The gym was great and the pool looked clean and was warm. The hot tub was closed during our stay.
I like the close proximity to the Metro, you can be at any of the most popular tourist destinations within 20 - 30 minutes. You are also a short walk away from the Mount Vernon trail.
We ate breakfast and lunch at the restaurant on site, the wait staff and service we received was perfect!! The food was very well prepared. I liked this hotel a lot and would recommend it, the only negative comment I have is that in the afternoon, we heard what sounded like drilling in the room above us for an extended period of time. It sounded like a major construction project, and we always check beforehand to see if any construction is planned during our stay, so we can avoid loud noises and areas. There was nothing that stated there would be work done on the hotel. I will say the work sound was well after 9 am, but if we had wanted to take a nap, it would have been impossible.

  • Liked — Very Clean rooms with great service
  • Disliked — Afternoon drilling
  • Stayed February 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#13 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 333
Official Description (provided by the hotel):
Discover Arlington and the surrounding area while enjoying the comforts of the Crystal City Marriott at Reagan National Airport. Conveniently situated just a mile from the airport, our Arlington, VA hotel is just steps away from popular restaurants, iconic theaters and Pentagon City shopping. Also located within walking distance of the Crystal City Metro Station, guests of our premier hotel in Arlington, VA can easily access Washington, D.C. Sights and destinations while enjoying luxurious guest rooms, gracious on-site services and high-tech business amenities. Featuring a wide range of vacation packages, our hotel's location in Arlington, Virginia makes it an ideal choice for family vacations, romantic escapes or successful business adventures. Additionally, our hotel's elegant ballrooms and meeting spaces, professional event managers and on-site catering allow business and social planners to create and host inspirational business conferences, impressive corporate meetings and elegant receptions. ... more   less 
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott

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