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“Great Place to Stay” 5 of 5 stars
Review of Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
3.5 of 5 Hotel   |   1999 Jefferson Davis Hwy, Arlington, VA 22202   |  
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Ranked #14 of 47 hotels in Arlington
Louisville, Kentucky
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed August 15, 2013

This is a very nice hotel with great service, clean and quiet rooms, and possibly the best workout facility of any hotel I have stayed in. The rooms have a refrigerator as well as all the normal amenities of coffee pot, iron, hairdryer etc. The common areas and elevators were clean and efficient. It connects to the underground tunnels which allow you access to many of the areas in Crystal City to include the Metro with minimal difficulty. The workout facility had nine aerobic machines, dumbbells for free weights, and several resistance machines. It was also very clean and well-maintained. There is a pool that is actually big enough to swim laps in and it has a lap lane. There is also a hot tub near the swimming pool. There is a nice bar and gathering area downstairs that stays open late. Taxis are readily available in the area seems very safe, clean, and accessible to public transportation. I would easily stay here again.

Room Tip: Try to get a room on the top floors
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Your comments are so appreciated, I simply can not thank you enough for taking the time to share them. You pointed out our service, our cleanliness, our health club, pool, bar and even in-room refrigerators as well as our great location. You truly experienced almost all of what this hotel has to offer and I am so appreciative you took the time to share your comments.

I also hope that this great review will mean we will have the pleasure of having you stay with us again in the future.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Ann Arbor, Michigan
Top Contributor
149 reviews 149 reviews
20 hotel reviews
Reviews in 52 cities Reviews in 52 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed August 15, 2013

I stayed at the Crystal City Marriott for business. The hotel is a bit older, but still very nice. The rooms are large and clean, the staff was friendly enough, and the hotel bar met my needs for a night time drink. They have updated the fitness room which is very nice, and being Marriott Gold, the breakfast buffet in the concierge room was very good. Also, the location is outstanding, as the neighbor is safe with lots of restaurants within a short walk and the metro station is just outside the hotel and can be reached without going outside if you so desire.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Thank you so much for staying with us and for taking the time to share your experience. I am so happy to read your comments about our Concierge Lounge and Fitness Center as we worked very hard on the renovations of those two areas and are very happy with the results. Your comments just confirmed our efforts and focus were right on the mark and I hope it will help you choose to stay with us again in the future.

Thank you again!
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 14, 2013

The rooms are spacious and very clean. Nice bathroom. The beds are very comfortable. Friendly staff. The main reason I picked this hotel is because how convenient it is to get to the metro station. it is a 5 minute walk, all underground(along Crystal City Shops).

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
I was so happy to read your comments and hear about how happy you were with your stay at our hotel. You highlighted the convenience of our location and I have to agree we are really well situated to the metro, local restaurants, shops and even the Crystal City Underground.

Thank you for having chosen to stay with us and thank you for sharing your feedback.
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2013

The rooms are spacious and very clean. Nice bathroom. The beds are very comfortable. Friendly staff. The area is nice and the metro is only a short walk away. There are plenty of places to eat within walking distance. I picked this hotel to stay while I visited D.C. for a few days. It was very nice to be near the metro. Also, there is a nice mall only one metro stop away with lots of shopping and places to eat.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Thank you so much for having chosen to stay with us and also for taking the time to share your feedback about our rooms and our staff. A comfortable bed, a clean room and a service focused staff is what we certainly strive for and I am glad we hit the mark with you.

Please stay with us again the next time you are in the area!
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1 review
5 of 5 stars Reviewed August 5, 2013

We love this place! We frequently stop here for the Happy Hour deals--the meatballs are a MUST! The staff at the bar is super friendly--Extra kudos to the Friday night bartender! They keep us coming back!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Thank you for taking the time to share your experience at our bar and about out Happy Hour specials. In fact, I have it on good authority from our Executive Chef that a new Happy Hour menu is just around the corner so I hope you will return to check out the new items.
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Norman, Oklahoma
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

I have stayed at this hotel at least half a dozen times over the past couple years. The hotel is very well maintained and clean. You can't beat it for convenience to the metro as you can just take the elevator right down to the tunnels and then it is a short 5 minute walk to the metro or you can just take a 5 minute walk outside to the Metro if the weather is nice. There are a lot of restaurants within a short walk of the hotel. Some are in the tunnels and there are many restaurants within a short outside walk. Everything from Chick-Fil-A to expensive places. If you're a walker or runner and like to do it outside there are lots of options. You can go east a bit and there is a walking\cycling trail or you can go west northwest and there are parks and neighborhoods. This area is very safe. If you are a Gold or above member you can use the Concierge Lounge which has a fair amount of space and some big screens as well as the drinks, snacks, etc. The staff is friendly and professional. Just don't get this hotel confused with the Marriott Crystal Gateway which is just down the street.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Wow....it is great to hear your feedback about our hotel, out staff, our location and even our Concierge Lounge. We certainly try to make sure we host all of our guests brilliantly and by you returning to stay with us again and again, I am happy we are meeting those needs for you.

Please continue to stay with us and we look forward to more great feedback from you.
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Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 29, 2013

I stayed at the Crystal City Marriott with two other guests during the first half of a convention in Washington, DC two weeks ago. If you are visiting DC and you want easy come-and-go access to the city, this hotel is a good choice. Overall, this Marriott was typical for the hotel chain and had a some great qualities, such as its convenient underground access to the Crystal City DC Metro station and its wonderfully consistent breakfast buffet. Also, the rooms and property were clean. The staff, however, needs help at the front desk. This particular Marriot has a "self-serve" feel at the front desk. During late nights, the staff seems to be short handed for such a busy hotel. My guests asked for a roll-away bed for their room upon afternoon check-in. Upon coming back to the room late in the evening, no roll-away bed was found or available and the staff seemed to be unaware of the request. We had to ask twice to ensure the staff fulfilled this request. I personally went to the front desk to inquire about the bed and the staff member there seemed flustered and overwhelmed while there were only three other guests waiting. Nevertheless, this hotel is a gem for a DC visit.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 1, 2013
Thank you for sharing your comments about out hotel and I was very concerned to hear about your experience with staffing. Certainly our hosts and the services they provide are one of our best assets and I will have our Front Office leadership look into current staffing to make sure we have enough of the right people at the right times to properly accomodate all of our guests.

Thank you again and thank you for having chosen to stay with us.
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Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Arlington
#16 Business Hotel in Arlington
#18 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Official Description (provided by the hotel):
Discover Arlington and the surrounding area while enjoying the comforts of the Crystal City Marriott at Reagan National Airport. Conveniently situated just a mile from the airport, our Arlington, VA hotel is just steps away from popular restaurants, iconic theaters and Pentagon City shopping. Also located within walking distance of the Crystal City Metro Station, guests of our premier hotel in Arlington, VA can easily access Washington, D.C. Sights and destinations while enjoying luxurious guest rooms, gracious on-site services and high-tech business amenities. Featuring a wide range of vacation packages, our hotel's location in Arlington, Virginia makes it an ideal choice for family vacations, romantic escapes or successful business adventures. Additionally, our hotel's elegant ballrooms and meeting spaces, professional event managers and on-site catering allow business and social planners to create and host inspirational business conferences, impressive corporate meetings and elegant receptions. ... more   less 
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott

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