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“Nice Rooms and very convenient to get to DC” 5 of 5 stars
Review of Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
3.5 of 5 Hotel   |   1999 Jefferson Davis Hwy, Arlington, VA 22202   |  
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Ranked #16 of 48 Hotels in Arlington
Certificate of Excellence
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice Rooms and very convenient to get to DC”
5 of 5 stars Reviewed August 14, 2013

The rooms are spacious and very clean. Nice bathroom. The beds are very comfortable. Friendly staff. The main reason I picked this hotel is because how convenient it is to get to the metro station. it is a 5 minute walk, all underground(along Crystal City Shops).

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
I was so happy to read your comments and hear about how happy you were with your stay at our hotel. You highlighted the convenience of our location and I have to agree we are really well situated to the metro, local restaurants, shops and even the Crystal City Underground.

Thank you for having chosen to stay with us and thank you for sharing your feedback.
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674 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 8, 2013

The rooms are spacious and very clean. Nice bathroom. The beds are very comfortable. Friendly staff. The area is nice and the metro is only a short walk away. There are plenty of places to eat within walking distance. I picked this hotel to stay while I visited D.C. for a few days. It was very nice to be near the metro. Also, there is a nice mall only one metro stop away with lots of shopping and places to eat.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Thank you so much for having chosen to stay with us and also for taking the time to share your feedback about our rooms and our staff. A comfortable bed, a clean room and a service focused staff is what we certainly strive for and I am glad we hit the mark with you.

Please stay with us again the next time you are in the area!
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1 review
5 of 5 stars Reviewed August 5, 2013

We love this place! We frequently stop here for the Happy Hour deals--the meatballs are a MUST! The staff at the bar is super friendly--Extra kudos to the Friday night bartender! They keep us coming back!

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Thank you for taking the time to share your experience at our bar and about out Happy Hour specials. In fact, I have it on good authority from our Executive Chef that a new Happy Hour menu is just around the corner so I hope you will return to check out the new items.
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Norman, Oklahoma
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 3, 2013 via mobile

I have stayed at this hotel at least half a dozen times over the past couple years. The hotel is very well maintained and clean. You can't beat it for convenience to the metro as you can just take the elevator right down to the tunnels and then it is a short 5 minute walk to the metro or you can just take a 5 minute walk outside to the Metro if the weather is nice. There are a lot of restaurants within a short walk of the hotel. Some are in the tunnels and there are many restaurants within a short outside walk. Everything from Chick-Fil-A to expensive places. If you're a walker or runner and like to do it outside there are lots of options. You can go east a bit and there is a walking\cycling trail or you can go west northwest and there are parks and neighborhoods. This area is very safe. If you are a Gold or above member you can use the Concierge Lounge which has a fair amount of space and some big screens as well as the drinks, snacks, etc. The staff is friendly and professional. Just don't get this hotel confused with the Marriott Crystal Gateway which is just down the street.

Stayed July 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 23, 2013
Wow....it is great to hear your feedback about our hotel, out staff, our location and even our Concierge Lounge. We certainly try to make sure we host all of our guests brilliantly and by you returning to stay with us again and again, I am happy we are meeting those needs for you.

Please continue to stay with us and we look forward to more great feedback from you.
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Georgia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 29, 2013

I stayed at the Crystal City Marriott with two other guests during the first half of a convention in Washington, DC two weeks ago. If you are visiting DC and you want easy come-and-go access to the city, this hotel is a good choice. Overall, this Marriott was typical for the hotel chain and had a some great qualities, such as its convenient underground access to the Crystal City DC Metro station and its wonderfully consistent breakfast buffet. Also, the rooms and property were clean. The staff, however, needs help at the front desk. This particular Marriot has a "self-serve" feel at the front desk. During late nights, the staff seems to be short handed for such a busy hotel. My guests asked for a roll-away bed for their room upon afternoon check-in. Upon coming back to the room late in the evening, no roll-away bed was found or available and the staff seemed to be unaware of the request. We had to ask twice to ensure the staff fulfilled this request. I personally went to the front desk to inquire about the bed and the staff member there seemed flustered and overwhelmed while there were only three other guests waiting. Nevertheless, this hotel is a gem for a DC visit.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 1, 2013
Thank you for sharing your comments about out hotel and I was very concerned to hear about your experience with staffing. Certainly our hosts and the services they provide are one of our best assets and I will have our Front Office leadership look into current staffing to make sure we have enough of the right people at the right times to properly accomodate all of our guests.

Thank you again and thank you for having chosen to stay with us.
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New York City, New York
2 reviews
4 of 5 stars Reviewed July 29, 2013 via mobile

This hotel was very comfortable on the inside with very nice rooms, amazing beds, and a decent gym/pool facility. It's very close to the metro station which was great to get to Capitol Hill. However, I stayed there on a weekend and there were quite a few things in the neighborhood that were closed. Crystal City was very quiet!!! Lastly, the hotel lobby was nice but the hotel bar closed very early. :(

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, November 14, 2013
Thank you taking the time to share your comments about our hotel and I am pleased you were able to utilize our pool and recently renovated and updated health club. As for the bar closing early, I will certainly look into that as it should always stay open as long as our kitchen and both are scheduled close at midnight.
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Cortland, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 22, 2013

This is a nice Marriott in a great location. The subway stop is conected to the hotel which made trips into downtown washington simple and easy. The hotel was clean and the staff were friendly and helpful!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review, August 1, 2013
A friendly staff, clean hotel and great location.....that's what I look for when I travel too.

Thank you so much for staying with us and I hope we will have the pleasure of having you with us again in the future.
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Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#22 Family Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Official Description (provided by the hotel):
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott

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