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“Very close to DCA, great service” 4 of 5 stars
Review of Hilton Crystal City at Washington Reagan National Airport

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Hilton Crystal City at Washington Reagan National Airport
3.5 of 5 Hotel   |   2399 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #21 of 48 Hotels in Arlington
Fayetteville, Arkansas
Top Contributor
78 reviews 78 reviews
3 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
“Very close to DCA, great service”
4 of 5 stars Reviewed August 28, 2014

I stayed one night here as a result of a rescheduled flight. They have free shuttles to and from the airport. You just have to call the number to ask them to pick you up. It's easy.

The drivers, both to and from DCA, were friendly and helpful.

The restaurant at the hotel has decent prices and delicious food. Their staff is also really friendly. There are several restaurants in walking distance from the hotel, but I was tired.

The bed was nice and clean. No problems with the room.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

Traveler rating
    141
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    61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Sherrills Ford, NC, United States
1 review
5 of 5 stars Reviewed August 27, 2014

Superb in all categories especially the food. Friendly, attentive staff willing to help with directions, questions or just to inquire if they may be of help. We left an overnight bag and a fan/heater. We contacted the hotel when we realized our oversight and they are shipping the bag and fan/heater to us. The front desk was very understanding and immediately confirmed they had our items. It is a relief to know we are dealing with a reputable chain that has the customers best interest at heart.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review, October 8, 2014
Dear Robert CC:

Thank you for your great post regarding your stay at the Hilton Crystal City. It is always gratifying to read that our guests did enjoy their time with us. We understand that our business is about you. I was so pleased we were able to exceed your expectations.

Thank you again for taking your time to post. I hope that we will see you again very soon.

Safe travels,

Harold Bassler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 27, 2014

Have always liked the Hilton brand for business and stayed here when moving our daughter to DC for her new job. Picked this location to be close to her DC agency and to be near the airport for an early Sunday flight. Was surprised how quiet the room was even being near busy highways and the airport. Very friendly staff and extremely clean facilities throughout.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United States
1 review
5 of 5 stars Reviewed August 27, 2014

The staff was the greatest! the food was excellent and the rooms were very nice and clean. The a/c was had to control as it is automatic. We had a reunion for our Marine Fighter Squadron of about 50 people and we were treated with the friendliest staff we have ever encountered in all or our 6 reunions!

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
1 review
4 of 5 stars Reviewed August 24, 2014

Nice hotel. A short walk to the metro station which can be annoying (~10 minutes). Hotel clean. Lobby seemed small however. Fitness center above average. Only thing missing was a pool. It had recently closed. However, great value for price!

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review, October 8, 2014
Dear Elias O:

Thank you for your recent posting regarding your stay at the Hilton Crystal City. We do value the feedback from our guests as it does allow us to continue to focus on improving both our product and service.

I was very pleased to read that you enjoyed your time with us. Our new renovation has really made the hotel special. This coupled with our great location allows us to offer the best of accommodations to those traveling in the DC Metro area.

Thank you again for your great post. We hope to see you again very soon.

Safe travel,

Harold Bassler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Mississippi
Top Contributor
122 reviews 122 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 22, 2014

This hotel is a solid choice if you want to visit the DC area. It is close to a nearby street full of ethnic restaurants. Right near the Crystal City Metro stop so you have easy access to Washington DC and its attractions.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Top Contributor
132 reviews 132 reviews
91 hotel reviews
Reviews in 80 cities Reviews in 80 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed August 20, 2014

Shuttle to and from the airport was hassle free, and check in was friendly and simple. It's an older property, but updated and well maintained. About 1/2 mile walk to the metro, and a mall and dozens of restaurants are within walking distance. Hilton Honors Gold or higher get free breakfast and a reception during the evening. Fairly close to a good running trail. A good solid place to stay when visiting the DC area.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review, August 26, 2014
Dear 007Dawg:

Thank you for your post on your recent stay at the Hilton Crystal City. We sincerely appreciate the feedback we receive from our guests.

I enjoyed reading your great comments and am very pleased we were able to exceed your expectations. You are indeed correct that we do have a great location making it very easy to access all of Metro DC along with the Northern Virginia area. The Metro is only steps away from the hotel and will get you anywhere you want to go in the area.

I thank you again for the great post and sincerely hope we will see you again very soon!

Best regards,

Harold Bassler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
Number of rooms: 379
Official Description (provided by the hotel):
Adjacent to Reagan National Airport (DCA), the Hilton Crystal City at Washington Reagan National Airport hotel is 10 minutes from downtown Washington DC in Arlington, VA. Nearby Crystal City Metro station is your best bet to visit National Monuments, Government Agencies and Museums. ... more   less 
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton

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