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“Excellent Hilton to stay in Crystal City” 4 of 5 stars
Review of Hilton Crystal City at Washington Reagan National Airport

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Hilton Crystal City at Washington Reagan National Airport
3.5 of 5 Hotel   |   2399 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #26 of 48 Hotels in Arlington
Virginia Beach, Virginia
Top Contributor
63 reviews 63 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Excellent Hilton to stay in Crystal City”
4 of 5 stars Reviewed May 31, 2014

Rooms are very nice...and the Executive Lounge is EXCELLENT with good food and reasonable wine and beer prices.

The staff is very nice and accommodating - especially to Hilton Honors members.

I will definitely stay here again!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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273 reviews from our community

Traveler rating
    107
    90
    48
    22
    6
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169
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Hudson, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 30, 2014

In a previous review, I had mentioned how accommodating the staff of this hotel is when we stayed for our annual Memorial Day observance weekend last year. Unfortunately, that review had been deleted because I was told that it was Tripadvisor policy to delete reviews pre-renovation after an establishment has been renovated.
So I will try to incorporate the previous review into the present review. We are part of a large group of military, retired and active, law enforcement, also retired and active, and others who gather in Washington over the Memorial Day weekend to honor those who have served their country.
The hotel treats us royally. They do everything possible to accommodate us. Rooms are spotless. Food is good. There are plenty of restaurants a short walk away in a very safe neighborhood to try for dinner. We always enjoy Hilton hospitality when we stay Memorial Day weekend, and are already looking forward to next year.
Thank you for providing such a wonderful experience.

Stayed May 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, United States
1 review
5 of 5 stars Reviewed May 29, 2014

It was nice to return to my Hotel after a long day of meetings and training. I was able to relax and felt safe. Internet was great and so were the channel selections on my TV. Breakfast was a great start to my day.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review, June 10, 2014
Dear Rodger M:

Thank you for taking your time to post a review on your recent stay at the Hilton Crystal City. We sincerely appreciate the feedback from our guests as it allows us to continue to improve both our product and our service.

I sincerely enjoyed reading your great review and was very pleased to note that you had a successful trip. Taking great care of our guests is what our business is all about. We do understand the challenges of "being on the road," and work hard to make each guest's stay enjoyable and comfortable.

Thank you again for taking your time to post. We hope to see you again in the near future.

Safe travels,

Harold Bassler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Carrollton, Georgia
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 28, 2014

The hotel is extremely close to the airport and offers a complimentary shuttle to/from airport. The rooms, lobby, meeting rooms, etc. were as expected, very good.

The first of two less positive observations is that the restaurant is not open for dinner although the website claims it is. The second observation is regarding the "deli" area. One of the persons working there (male) wore gloves to prepare the sandwiches and paninis but kept the gloves on to collect and handle money, and then handle food again.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston, ma
Top Contributor
97 reviews 97 reviews
16 hotel reviews
Reviews in 43 cities Reviews in 43 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here last weekend. Rooms are quiet, comfortable. Location is great. Near Metro into DC(6 min walk or free shuttle from hotel) Would stay here again. Stay was very accommodating. There is onsite pay parking.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramstein-Miesenbach, Germany
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 27, 2014

I was here on a business conference last week and absolutley loved it. I stayed in room 921 which is part of the "hilton honors" floors and it was a beautiful, large, clean room! The bed is amazing!! We had wifi and breakfast included which was delicious. The staff during the breakfast was so wonderful every morning. They remembered our orders and really tried very hard to make it a pleasant stay. The check in was very quick, and very pleasant!! I would absolutely come back here anytime!

Room Tip: I was in Room 921 which was really nice!
See more room tips
  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold B, General Manager at Hilton Crystal City at Washington Reagan National Airport, responded to this review, May 28, 2014
Dear Ms. BellaBoo:

Thank you for taking your time to post a review on your recent stay at the Hilton Crystal City. We value the feedback we receive from our guests as it allows us to continually improve our service and product.

I sincerely enjoyed reading your comments on your stay. We do have an amazing staff that really does enjoy what they do. And our recent top to bottom renovation has transformed our hotel into a really special place to rest and relax.

Thank you again for your great post, We hope to see you again in the very near future.

Safe travels,

Harold Bassler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlottesville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 24, 2014

The hotel is nice and clean, and the location is great if you're staying for travel out of DCA. Crystal city has free parking Friday thru Sun in public garages- there is one two blocks away, about a 3-5min walk. Accommodations were nice and the executive lounge is great and has excellent food.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Crystal City at Washington Reagan National Airport

Address: 2399 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Crystal City at Washington Reagan National Airport 3.5*
Number of rooms: 379
Official Description (provided by the hotel):
Adjacent to Reagan National Airport (DCA), the Hilton Crystal City at Washington Reagan National Airport hotel is 10 minutes from downtown Washington DC in Arlington, VA. Nearby Crystal City Metro station is your best bet to visit National Monuments, Government Agencies and Museums. ... more   less 
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Also Known As:
Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
Hilton Hotel Arlington
Hilton Arlington
Arlington Hilton

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