I stayed at the Hilton for business and was surprised by how many things weren't working in my room and at the property.
Wi-fi was spotty (some days nothing and other days OK for a few hours) in my room and it took a long time to get it fixed. My TV was not working, a repair guy came to my room to tighten the connections in the back to get it working again. When this happened the next day, I didn't bother to call because it was a short-term fix to a long-term problem. A colleague stayed there at the same time and had no TV problems, but similar wi-fi issues.
One of the treadmills made a horrible squeaking noise in the fitness center. People would start using it then move to another machine. One morning all machines were full so the guy used it for an ear-splitting 20 minutes.
My room was clean and appointed in the Hilton style-- everything comfy. I appreciated the mini-fridge and safe in the room. The service and food at the restaurant, bar, and little convenience market were all very good and the airport shuttle was quick. Staff were friendly and helpful.
In general, this property is not what I would consider to be up to par with other Hilton hotels. I will choose another hotel next time I come to Crystal City-- no TV and no wi-fi in the room are not acceptable.
- Also Known As:
- Hilton Crystal City At Washington Reagan National Airport Hotel
- Hilton Crystal City At Washington Reagan National Airport Hotel Arlington
- Hilton Hotel Arlington
- Hilton Arlington
- Arlington Hilton
- Hilton Crystal City
- Official Description (provided by the hotel):
- Adjacent to Reagan National Airport (DCA), the Hilton Crystal City at Washington Reagan National Airport hotel is 10 minutes from downtown Washington DC in Arlington, VA. Nearby Crystal City Metro station is your best bet to visit National Monuments, Government Agencies and Museums. ... more less
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