This was my second stay at this the hotel. I chose it the first time because of the price. It was about $60 cheaper than the HI down the street where I usually stay when in time. My first stay was almost perfect. Of course, it wasn't as nice the HI but it was definitely above average. My room had a microwave and refrigerator and faced the courtyard. The TV was fine. The staff was friendly and helpful. The shuttle service as reliable. The Internet was reliable.
Now the second stay. The first room we were assigned didn't have a microwave and refrigerator. The good news is that we were moved to a room that had both. Unfortunately, we had to rearrange the furniture in the room in order to be able to plug in the microwave. We reported a loose wall socket that we discovered while moving things around. We were told that maintenance would fix it, but that didn't happen.
My husband wanted a room with a flat screen TV. We were told that they didn't have any more of those rooms but they did have TVs in the back and they'd have maintenance bring one up for us the next day. Well, that didn't happen. The manager had a different story. Unfortunately, my hubby saw a maintenance guy putting TVs in other rooms.
The television reception wasn't that good this time. I especially disappointed with the ABC station as I had to watch, Scandal, my favorite guilty pleasure, with a fuzzy screen. I don't remember any reception problems during my first stay.
The Internet was exceptionally slow. Since this was a working trip, I really needed the Internet. I finally gave up trying to do anything substantive online. Again, I don't remember any Internet problems on my first stay.
Will I stay here again? Probably. It will depend on the room charge. My 3-day stay averaged $100/night which is excellent for the Arlington area (almost half the per-night charge of my first stay). If I do stay again, I'll arrive with lowered expectations. Management really needs to be a bit more service-oriented.
- Also Known As:
- Comfort Inn Ballston Hotel
- Comfort Inn Ballston Hotel Arlington
- Comfort Inn Arlington
- Arlington Comfort Inn
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