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Courtyard Arlington Crystal City/Reagan National Airport
3.0 of 5 Hotel   |   2899 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #35 of 48 Hotels in Arlington
Springfield
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Rude Liars”
1 of 5 stars Reviewed September 26, 2013 via mobile

Looked at many hotels picked this one based off reviews and shuttle. Flight got in at 10:50pm late :-/ waiting for shuttle.........No Shuttle. So I call shuttle stops running at 11pm PLEASE so me on the website were it says that?? Front desk says well you'll have to take a cab $15 later I'm here and not happy! I ask the front desk so can you show me were it says the shuttle ends at 11pm NOPE she says because it does not say!! Next time you should call and ask before booking ARE YOU KIDDING ME??? I'll be checking out tomorrow after I find a good hotel!

  • Stayed September 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, September 27, 2013
A great source of information on the hotel's services and hours of operation is our website. By clicking on the Fact Sheet tab you will find a full listing of our services and hours of operations. This is a standard format for all Marriott Branded hotels and makes it easy to find the same type of information for our many different locations. For example, our information shows that our airport shuttle runs from 5:05 AM to 11:00 PM daily under the Fact Sheet tab.
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252 reviews from our community

Traveler rating
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    101
    55
    27
    10
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48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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  • German first
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  • Russian first
  • Spanish first
  • Any
English first
San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

I was pleasantly surprised by how nice this hotel was! The staff is super helpful and friendly. The only downside is that the food and bottled water are very expensive, and the Starbucks on the main floor is understaffed. Thankfully there is a CVS down the street and there are a lot of great restaurants within walking distance. There is complimentary shuttle to the airport and a separate shuttle to the Metro station, which are big bonuses. I definitely would stay here again.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, September 18, 2013
Thank you for choosing Courtyard Crystal City! I am pleased to see that you had an enjoyable experience at the hotel. Our staff is super friendly and willing to assist with questions on the hotel, the area and local attractions in Washington and Arlington.

We hope to see you again soon.

Safe Travels!
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Washington, District of Columbia, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2013

Marriott never disappoints. Check in was a breeze. Staff is super friendly! Rooms are clean, comfortable and spacious. Hotel is quiet and had a wonderful nights sleep.

I like the later check out time of 12, it makes an easier start to my day since I am not a morning person. Basic bathroom. Only odd thing is the full length mirror on the back of the door facing the toilet...lol

Easy access to garage and $22 self parking not bad for the area. I'd stay here again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, September 18, 2013
Thank you for staying with us recently! I am glad to see the hotel fit your needs and exceeded your expectations. Be sure to check out our great indoor pool and expanded health club on your next visit.

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San Diego, California, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 6, 2013

I recently stayed at the hotel for a week long sightseeing trip to the Washington, DC. The staff was extremely courteous and accommodating. The hotel room was very comfortable place to return after a long day of sightseeing. The Front Desk Personnel, Bistro and Van Drivers had extremely pleasant attitudes. They provided great suggestions with locations for dining outside of their restaurant. The Van(Shuttle) was very handy with dropping off and pickup at the Metro. They had established times that were very prompt in maintaining. I had read reviews about noise. If there was noise, I did not hear any.

Wonderful, Wonderful hotel and staff.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, September 18, 2013
Sightseeing in Washington is a great reason to visit the area. We make sure our local shuttle to the CRYSTAL CITY METRO STATION runs every 20 minutes throughout the day. Check the starting and ending times posted in the lobby. We also have great maps, guides and information about all there is to do in and around Washington, DC and Arlington, VA. Be sure to visit the GoBoard in the lobby for local, customized information about the hotel and the area.

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Grand Rapids
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 6, 2013

Wow, from the minute I checked in till I left the staff was super friendly and helpful. Great location with plenty to do at night. Rooms were nice and common areas clean and inviting. Gym and pool were more then adequate with plenty on machines for everyone. Will stay here every time I am in the DC area.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, September 18, 2013
Thank you for your recent review! As you noted, our friendly staff is here to take care of you throughout your stay. Our expanded and updated health club and pool are proven pleasers for our guests. Be sure to visit the Bistro in the lobby for breakfast, dinner or evening cocktails. We are here to serve.

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Ann Arbor, Michigan
Top Contributor
196 reviews 196 reviews
30 hotel reviews
Reviews in 64 cities Reviews in 64 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed August 15, 2013

The rooms are good size, the entire place and neat and clean, and the staff was helpful and friendly. Overall, I recommend staying here. There are a couple downsides, however. There is no bar or restaurant, but I did use the one at the Hyatt directly across the street which was convenient enough. The hotel provides shuttle service to the Crystal City metro stop, which is very helpful, but for the return trip I recommend taking the Metro to the airport and then riding the hotel shuttle back. Of course, a taxi works as well.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 16, 2013
The bar and restaurant are open! Located on the lobby level of the hotel, our Bistro style restaurant serves Breakfast, Dinner and Evening Beverages daily. We proudly brew STARBUCKS as well. Stop by on your next visit to the area for a quick meal, relaxed dinner or an evening cocktail. We are ready to serve you.

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marlboro, nj
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 13, 2013

We stayed here over 4th of July for a wedding that was being held at the Renaissance across the street. Everything was clean and well appointed. The staff was very nice. We used the garage. It is a tight space. If you have a bigger car be careful going down. The cost for the garage is pretty much in line with the other hotels in the area. We ate at the Starbucks bistro a couple of times and the food was really good and fresh. The rooms were spacious and four of us fit well. The kids enjoyed the pool. The pool is small but typical of a hotel in a big city. Our WiFi service was good. We had a special breakfast that the wedding party had arranged but I heard it was same as what the hotel offered. It was very good. We would totally stay here again. There are some nice restaurants located a few blocks away.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 15, 2013
Thank you for your review! It sounds as if you and the family were able to relax and enjoy the hotel during the holiday weekend. We are a great location near the airport, subway and local restaurants and shopping. I hope you will choose Courtyard Crystal City again on your next visit to the Washington DC area.

Safe Travels!
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Additional Information about Courtyard Arlington Crystal City/Reagan National Airport

Address: 2899 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Crystal City/Reagan National Airport 3*
Number of rooms: 268
Official Description (provided by the hotel):
Located in vibrant Arlington, VA the Courtyard Reagan National Airport Hotel offers ideal accommodations for vacations and business trips alike. This hotel in Crystal City is only half a mile away from DCA Airport and with complimentary shuttle service to the Crystal City Metro Rail Station, the tourist attractions in and around Washington, DC are at guests' fingertips. The hotel is also just minutes t to area businesses and government agencies, including the Pentagon, PBS, Boeing, Lockheed Martin, Northrop Grumman and IBM. Amenities at this Crystal City, VA hotel include a redesigned lobby with flexible work spaces, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides enhanced food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy comfortable accommodations with flat screen TVs and luxurious Marriott bedding. Break away from business as usual at the Courtyard Arlington Crystal City Reagan Airport (DCA) Hotel. ... more   less 
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Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Arlington Courtyard
Arlington Marriott

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