We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Value, nice rooms, good location” 4 of 5 stars
Review of Courtyard Arlington Crystal City/Reagan National Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Courtyard Arlington Crystal City/Reagan National Airport to your Saves list
Courtyard Arlington Crystal City/Reagan National Airport
3.0 of 5 Hotel   |   2899 Jefferson Davis Highway, Arlington, VA 22202   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Save up to 15% off
Ranked #35 of 48 Hotels in Arlington
marlboro, nj
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
“Great Value, nice rooms, good location”
4 of 5 stars Reviewed August 13, 2013

We stayed here over 4th of July for a wedding that was being held at the Renaissance across the street. Everything was clean and well appointed. The staff was very nice. We used the garage. It is a tight space. If you have a bigger car be careful going down. The cost for the garage is pretty much in line with the other hotels in the area. We ate at the Starbucks bistro a couple of times and the food was really good and fresh. The rooms were spacious and four of us fit well. The kids enjoyed the pool. The pool is small but typical of a hotel in a big city. Our WiFi service was good. We had a special breakfast that the wedding party had arranged but I heard it was same as what the hotel offered. It was very good. We would totally stay here again. There are some nice restaurants located a few blocks away.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 15, 2013
Thank you for your review! It sounds as if you and the family were able to relax and enjoy the hotel during the holiday weekend. We are a great location near the airport, subway and local restaurants and shopping. I hope you will choose Courtyard Crystal City again on your next visit to the Washington DC area.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

246 reviews from our community

Traveler rating
    56
    99
    54
    27
    10
See reviews for
48
33
35
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Poplar Grove, IL
Top Contributor
78 reviews 78 reviews
15 hotel reviews
Reviews in 47 cities Reviews in 47 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 11, 2013

I brought my daughter to DC to see the sights before she heads off to school. The price and convenience of this Courtyard made our decision. We flew into DCA, picked up the shuttle, and checked in quickly. Our room was clean, WiFi worked well. Would have preferred something a little closer to the train station, something with a hot tub, something with free breakfast. All in all, though, this was a good place to stay and much less expensive than anything we could find in DC.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 13, 2013
Thank you for your feedback on your recent stay. As you noted, we are located close to Washington Reagan National Airport (DCA) and provide a free shuttle to and from the terminals from 5am to 11pm daily. While we do not have free breakfast, we do offer room packages which include breakfast options. In addition, we have a full range of breakfast items from quick grab and go to full plates. Don't forget the great STARBUCKS! We are happy to brew you a fresh cup on whip up your favorite latte.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rapid City, South Dakota, United States
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2013

I really did get a reasonable deal on my room and DC area is a very pricey market. The room was spacious and clean, bathroom was spacious and clean, the bed comfortable, and the staff was very helpful. The wi-fi worked well and they had a nice TV with an adequate cable service. The exercise room was very good and the swimming pool was adequate to entertain kids. The hotel does provide a free shuttle to the airport and to the Metro and the DC Metro is outstanding! The walk to the Metro from the hotel is another option if you like to walk, but the brutal heat and humidity of DC is something to consider. Crystal City does feature an extensive underground mall, but this hotel is 3-4 blocks away from the edge of the underground mall. The one main concern is the price of everything else at the hotel. The cafe/restaurant charged $4 for a water bottle. There is a CVS pharmacy a couple of blocks up Jefferson Davis Highway and the hotel room did come with a refrigerator.

Room Tip: The lower floors didn't have much of a view, perhaps the higher floors have a nice view?
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 15, 2013
Thank you for sharing your feedback on your recent stay. As you noted, our hotel is a convient location near Washington's Reagan National Airport (DCA), the Crystal City Metro Station (subway), restaurants and shopping. The staff is available to assist with your qustions on local attractions, transportation and dinning options. Please visit us on your next trip to the national capital area!

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Renton, Washington
2 reviews
5 of 5 stars Reviewed July 22, 2013

I found this hotel to be a great place for me to stay. The grounds and inside decor of it are well done. I was treated very well by every member of the staff I came in contact with. My room was clean, comfortable, and well kept. I ate at the Bistro, at least once most days, and found the food to be surprisingly good. I don't have any complaints. Not even the reconstruction of the front entrance driveway while I was there. A member of the staff was near the door to direct guests around the work area. All-in-all, a very nice stay indeed.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 15, 2013
Great news! The driveway construction is well behind us and we have a fresh new arrival experience awaiting you on your next visit to the DC area. Check us out on Marriott's website for all sorts of details about our hotel porduct, services and the local area.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coon Rapids, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 9, 2013

From the beginning: got to DC too late for airport shuttle, which stops at 11:00 (no exceptions, even when you get there at 11:02 and a holiday week) so had to keep our car overnight @ $22 per night parking (was charged for both nights, but after complaining one was credited back). If you are looking for a place with a pool, be aware the pool is only open from 4:00pm until 10:00 on weekdays. FOR REAL! It was 4th the 4th of July! This wasn't a business crowd! Needless to say, we paid for a pool we didn't get to use. If you enjoy "bothering" front desk staff who are busy on their phone and paying $5 for cereal in the morning that you need to trek to the lobby and stand in line for 45 minutes to get then this place is for you. Would have given it one star but the room was nice and it was clean. (although it was noisy even though we were in a corner room). Would have been nice to know about the subway station shuttle while we were actually staying there.

Room Tip: Bring your own cereal and milk (there's a frig in room but no microwave). The corner room was pr...
See more room tips
  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, August 13, 2013
I am so sorry that you had a poor experience at the hotel of the recent holiday weekend. I would be more than happy to address your concerns directly if you wish to contact me at the hotel. Our main phone number is 703 549 3434. For full information on our hotel, our product options, hours of service and amenities, please visit our hotel website at either www.courtyardcrystalcity.com or www.marriott.com/wasct.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

Stayed here while site seeing in DC. Airport shuttle from Reagan Airport started things off right. Quick check-in, staff was friendly and helpful. Was very hot so shuttle ride to Metro was a plus (both shuttles were free and ran about every 15 minutes). Room was comfortable and clean - free wifi :-) and small refrigerator in room came in handy.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, July 9, 2013
Dear StillLearning261-

Thank you for staying with us at Courtyard Crystal City and completing a review of the hotel. It sounds like you found the hotel services and product perfect for your visit to the DC area. Our Aiport shuttle and METRO shuttle are great for visitors wanting easy access to the airport and all that the area has to offer.

Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 6, 2013

Overall I enjoyed my stay here between June 29 and July 5th. The rooms were clean and in good shape with a wonderful maid on the 4th floor. The only thing I found annoying with the room was the amount of noise coming in from the hall, the door was not insulated well and had a large gap underneath.

The shuttle that runs to the metro is great to have after spending the day walking around DC and you have sore feet. It doesn't hold many people so there were multiple times where people had to wait another 20 minutes or walk. I had thought about using the Hyatts shuttle which is much bigger and goes right across the street but never did. Or they have the city share bikes with stations close to the metro and the hotel with many others sprinkled around Crystal City.

I wouldn't say the service was bad, but it definitely was not great. The staff seemed overworked and just not into the job. I asked for another luggage rack for our room and was told by one gentleman they could only provide one per room, that to me is a bit ridiculous. The next day I asked another person and they provided us with one.

Overall I would stay here again because of the value and the location to DC and restaurants in Crystal City.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review, July 9, 2013
Dear Dale427-

Thank you staying at Courtyard Crystal City and for completing a review. I am sorry that the first person you spoke with about the luggage rack did not immediately provide you one as requested. We have them available and it should not have been an issue to get one for you. We are in the process of updating our van service, so your comments about the size of the van are important for us to consider.

Thanks again for staying and Safe Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard Arlington Crystal City/Reagan National Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Arlington Crystal City/Reagan National Airport

Address: 2899 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #35 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Crystal City/Reagan National Airport 3*
Number of rooms: 268
Official Description (provided by the hotel):
Located in vibrant Arlington, VA the Courtyard Reagan National Airport Hotel offers ideal accommodations for vacations and business trips alike. This hotel in Crystal City is only half a mile away from DCA Airport and with complimentary shuttle service to the Crystal City Metro Rail Station, the tourist attractions in and around Washington, DC are at guests' fingertips. The hotel is also just minutes t to area businesses and government agencies, including the Pentagon, PBS, Boeing, Lockheed Martin, Northrop Grumman and IBM. Amenities at this Crystal City, VA hotel include a redesigned lobby with flexible work spaces, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The Bistro provides enhanced food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy comfortable accommodations with flat screen TVs and luxurious Marriott bedding. Break away from business as usual at the Courtyard Arlington Crystal City Reagan Airport (DCA) Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Marriott, Priceline, Orbitz, Expedia, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Courtyard Arlington Crystal City/Reagan National Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Arlington Courtyard
Arlington Marriott

Owners: What's your side of the story?

If you own or manage Courtyard Arlington Crystal City/Reagan National Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.