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Courtyard Arlington Crystal City/Reagan National Airport: Traveler Reviews

3.0 of 5
2899 Jefferson Davis Highway, Arlington, VA 22202
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Courtyard Arlington Crystal City/Reagan National Airport
Ranked #39 of 48 hotels in Arlington
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146 reviews from our community

    Trip type
Traveler rating
    28
    59
    35
    16
    8
Date Rating
New York City, New York
Top Contributor
62 reviews 62 reviews
43 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
“Great hotel close to the airport”
4 of 5 stars Reviewed March 18, 2013

Very nice place to stay, close to the airport and within walking distance of everything you might need in Crystal City. The staff here are very nice and accommodating, and the parking is in the garage is great, if not expensive. The lobby bar/restaurant is nice with a good feel to it. They are a relatively new property with a new Residence Inn and Renaissance right across the street.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
March 20, 2013
Dear Broctoon-

Thank you for staying with us recently at Courtyard Crystal City. As you note we are convenient both to Washington's Ronald Reagan National Airport and the local METRO Station in Crystal City. As you noted, we have recently converted the hotel's lobby to include a Bistro restaurant/bar with a variety of seating to make you feel right at home no matter if you are traveling with a large group and need to use a big communal table or if you want to be part of the action but retain a bit of privacy in one of our media pods. No matter the night or day, the staff is ready to take care of your food or beverage needs in the evening or get you started the next morning with one of our great breakfast items and a hot cup of Starbucks.

Safe Travels and we hope to see you on your next visit to the area!
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Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Nice hotel, great rooms.”
4 of 5 stars Reviewed March 3, 2013

This hotel offers quality at a good value. Yes, it is at the far end of Crystal City with just hotels and office buildings nearby. However, it offers shuttle service to the metro station where you can reach many restaurants and the Pentagon City Mall.

Stayed August 2012, traveled on business
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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
March 20, 2013
Dear Review2011-

Thank you for sharing your experience at Courtyard Crystal City on TripAdvisor. As you note, we have a local shuttle to get guests between the hotel and local restaurants, shopping and the METRO's Crystal City Station for access to all the great attractions and areas of the metro Washington DC Area. We hope to host you again on future trips to the area.

Safe Travels!
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Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Great staff and service”
4 of 5 stars Reviewed February 25, 2013

Convenient shuttle from Reagan Airport. every 20 minutes Punctual, all the drivers where very helpful. Once on the hotel (5 minutes ride) the staff hold our luggage as we arrived early to check-in. Great staff. rooms are comfortable and clean and most importantly quit, next door to us there was a family with children that we could hear them on the hallway but once in the room we did not hear anything. We got the room with king bed and sofa bed, my son 11 yr old slept in sofabed and he said it was comfortable. Shuttle to metro also every 20 minutes but sooner if need it. Indoor swimming pool with staff, next to a coussy but complete gym as well as a small laundry room. Food in restaurant was above fair and the prices where ok for being a hotel's restaurant, but if you dont want to eat in hotel restaurant there is a McDonals 3 blocks away, chilis, italian resturants that if the shuttle service is not too busy they offer to take you. Also near by there is a CVS. Also at the Crystal City Metro Station there is subway, pizzerias, dunking doughnut and different stores like a pharmacy.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
February 26, 2013
Dear GPM930-

Thank you for taking time to recognize the great staff we have here at Courtyard, Crystal City! I will be sure to share your comments with the team and let them know how their actions and dedication helped to create a pleasant stay for you and your family.

Safe travels!

Philip Smith, General Manager
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Weekend whirlwind to Washington DC”
4 of 5 stars Reviewed February 22, 2013

great location, good shuttle service, almost walk to National Airport. Less than 5 minute trip to metro station, and easy ride into all the Sights in Washington. No hidden add on's, indoor pool, GREAT staff, very helpful. Very quiet rooms, and accomodations are above standard. Only draw back was lack of good hotels right near Hotel, but shuttle can take you, on way to subway, to strip of resturants.
Would stay again

Room Tip: I believe all of the rooms are sound proof
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Transplanted_Peachie about Courtyard Arlington Crystal City/Reagan National Airport
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GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
February 26, 2013
Dear Transplanted_Peachie-

Thank you for taking time to share your experiences at Courtyard Crystal City. We are always happy to assist guest with local information like shopping, dinning and public transportation including our great subway system (METRO). In addition, as you noted, we have a shuttle to help folks get to and from the local station as well as to shops and restaurants. I hope you will choose to stay with us again on your future visits to the DC area.

Safe travels,

Philip Smith, General Manager
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Long Island
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Great option near airport”
4 of 5 stars Reviewed February 20, 2013

We were stranded at Reagan Airport after our flight was cancelled, so we needed a place to stay overnight. This Courtyard definitely fit the bill. The front desk staff was great - sympathetic and helpful. Shuttle to airport runs every 20 minutes and takes about 5 minutes. The only complaint I have is that we were a party of 3, and our room had a king bed and a sleeper sofa. That, in itself is fine, but the mattress on the sofa was bare. The linens were in the closet (and were clean), and we are not above making a bed, but I have never needed to make a bed on check-in. I'm sure it could have been addressed and resolved, but it was late, so we just dealt with it. The people were so nice and accommodating, however, I can't really be too upset.

Stayed February 2013, traveled with family
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Ask Alan R about Courtyard Arlington Crystal City/Reagan National Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerWASCT, General Manager at Courtyard Arlington Crystal City/Reagan National Airport, responded to this review
February 22, 2013
Dear Alan R-

Thank you for taking the time to share your review on your recent stay with us at Courtyard, Crystal City. I am glad we were able to accomodate you on short notice after your flight at Washington Reagan National Airport was cancelled. As you noted, the pull out sofa was not made up prior to your arrival. We do not pre-make the pull outs, but instead keep it in a sealed bag in the closet so that the bedding is clean and fresh when needed. We would have been happy to assist you with making the bed. The Housekeeping staff is always just a quick call away to assist you at the hotel. We hope to see you again when you are back in the Capital Area. Until then, safe travels!
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Additional Information about Courtyard Arlington Crystal City/Reagan National Airport

Also Known As:
Courtyard Arlington Crystal City/Reagan National Airport Hotel Arlington
Courtyard Arlington Crystal City/Reagan National Airport Hotel
Courtyard Arlington Crystal City
Courtyard Arlington
Arlington Courtyard
Arlington Marriott
Address: 2899 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 48 hotels in Arlington
Price Range: $
Hotel Class:3 star (3*)
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