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“Best Residence Inn Ever!” 5 of 5 stars
Review of Residence Inn Arlington Pentagon City

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Residence Inn Arlington Pentagon City
3.0 of 5 Hotel   |   550 Army Navy Drive, Arlington, VA 22202   |  
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Ranked #6 of 48 Hotels in Arlington
GreenLeadersBronze level
Wilmington, Delaware
1 review
4 helpful votes 4 helpful votes
“Best Residence Inn Ever!”
5 of 5 stars Reviewed March 24, 2013

What a wonderful visit my sisters and I had last month at this hotel! We have stayed at many Residence Inns around the country including two others in Arlington, and this one by far was the best! Yes, the location is great; the Pentagon City Mall and public transportation are right around the corner, but our stay was extra special due to the staff of this hotel - from the moment we walked in the door and met Mariam to our van rides with Ray and Yohannes to the wonderful breakfast staff to our check-out with Martha - each and every person treated us like royalty! Each and every staff member should be rewarded for their above and beyond the call of duty service to their guests. Forget being the number one hotel in Arlington; this hotel should be number one in America! We're going back in a couple of weeks, and we can't wait!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed March 19, 2013

Everything about this hotel is great, and we will definitely go back. The only problem with the king suite is the fact that the bed is right next to the open bathroom, which has no door. So, the bright overhead light shines right on the bed in the middle of the night, waking the other person. Not romantic. Definitely bring a night light.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellicottville, New York
Top Contributor
77 reviews 77 reviews
57 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 18, 2013

This is the best hotel to stay in when you have to work at the Pentagon as it's right across the parking lot and Army-Navy Drive and very close to National Airport. The rooms are all newly remodeled and the hotel is huge. The breakfast area in the mornings is busy but also remodeled so easy to get around and always well stocked, as are the evening meals. There are plenty of meeting rooms here as well, and the neighborhood has a lot to offer as it's only two blocks from The Pentagon City Mall. The staff here is phenomenal. A guy named Mike at the front desk remembers me by name every time I check in and is very friendly and professional. It's also right next to two metro stations (Pentagon and Pentagon City) so it's a good option when visiting DC.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 18, 2013

I traveled to this hotel this past weekend for the Rock N Roll half marathon with a group of friends. This hotel is what every hotel should strive to be. From the moment we walked in the door, the staff was just wonderful! Big shout out to Zemy at the front desk. She just made our stay perfect. The breakfast was fabulous, and the staff really worked hard to make sure the food was replenished, the tables were clear, and keep up with the volume of guests. The rooms were beautiful and spacious, and very clean. And you can't beat that residence inn popcorn! We used the shuttle a couple of times and it was very convenient. The location of the hotel is right off the metro, so it was very easy to get into the heart of the city. Plus, the staff is very knowledgeable about the public transportation system. This will definitely be my hotel of choice when returning to DC.

I hope the general manager of this property takes good care of their staff, because their staff takes really good care of their guests!!! Kudos to the entire staff, well done!!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2013

Yes the location and accommodations were great but let's get real for a moment: as a woman I have to say that the bathroom had the Best Lighting Ever!!! (Electric Lighting/back-lit mirror) This feature alone would make me want to stay at this hotel again.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Layton, Utah
Top Contributor
193 reviews 193 reviews
36 hotel reviews
Reviews in 72 cities Reviews in 72 cities
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed February 27, 2013

We stayed at this property in August 2012 and it was simply wonderful. The room was clean and spacious. The pool was a good temperature, well maintained and clean. We didn't have any noticeable noise from the freeway or airport. The breakfast was one of the best we've had anywhere. This is a big hotel, and both mornings of our stay there was a large crowd in the breakfast area; however, they had lots of people working, so items were never out of stock and were always hot. They have a shuttle that took us pretty much anywhere we wanted to go within a few mile radius. We've done a lot of walking in DC, so that was a great perk! There was not a lot of waiting either, even when returning to the hotel. We called the hotel a few minutes before we wanted to be picked up and the shuttle arrived shortly thereafter. We had ice cream and popcorn one night as part of the managers reception and it was very nice, too.

Room Tip: Rooms on the front side have a view of the Pentagon, DC landmarks, Arlington Cemetery and Reagan Nat...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DEN
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 25, 2013

I rarely give excellent reviews, check my profile and you'll see. However after much deliberation I felt it was a fair score for this hotel. Keep in mind this is not a Ritz Carlton or any other full service hotel, this is a Residence Inn. Not that there is anything wrong with that, but I'd never discredit them for not having a full service restaurant, or bellman on staff.

My husband had business in DC so we decided to all tag along for a short trip. This hotel's location was quite practical for his work in Arlington, and our leisure travel. From check in to check out the staff was extremely courteous and wanted to ensure that our needs were being met. I wish I could remember the gentleman who checked us in's name, I believe it was Raymond. Anyhow he was very helpful and found adjoining rooms for our small group.

The lobby is very spacious and clean, and the rooms are even cleaner. The layout of our studio suites were the best I've ever seen at a Residence Inn, or any other suite hotel. Everything is clean, and they provide necessary toiletries for your stay.

In the morning there is a continental breakfast which is quite good in comparison to what other hotels in the same category offer. They had warm and cold food, eggs, bagels, cereal, fruit, yogurt, whatever you want. I typically stick with the cold food offerings for continental breakfast so I cannot speak to the quality of the eggs and such.

After breakfast you can have someone from the front desk staff shuttle you to the nearest Metro station where you can easily hop on the blue line and head down to the Mall or any other destination you choose. No need for a car. The cost to park at this hotel is $25 a night, I believe. We did have a car as my husband needed it for work, but otherwise we'd have gone without. Less a terrible traffic jam you are about a 10-20 min drive into DC.

There are plenty of restaurants, and shopping near the hotel, and I believe the shuttle will take you to all of them. You can also easily walk to these locations as well.

This is a great hotel. I highly recommend it, and hope it's as easy, and convenient for you as it was for us.

Room Tip: As for a view of the Pentagon. You'll also be able to see Arlington National Cemetery, and the W...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Arlington Pentagon City

Address: 550 Army Navy Drive, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Arlington
#5 Romantic Hotel in Arlington
#8 Business Hotel in Arlington
#10 Green Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Arlington Pentagon City 3*
Number of rooms: 299
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Also Known As:
Residence Inn Arlington Pentagon City Hotel Arlington
Arlington Residence Inn

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