After a massive storm went through DC and dropped power for more then 1 million people, we called up Residence Inn a few hours later as we had no power and they did. Annie at the front desk was gracious to my wife over the phone and explained the fee structure in detail when I arrived early in the morn. My wife and 8 day old newbord arrived seperate from me and the front securoty guard took her stuff to our room and accepted no tip. The rooms are clean, with full kitchen suite, and sofas have pull out beds. Furthermore, the place was completely full mainly with July 4th guests and locals without power. Staff was kind, upbeat and positive. I never stayed at a residence inn and never thought highly of it until now. Thanks!