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“Very nice hotel with Over the top Service” 4 of 5 stars
Review of Courtyard Arlington Rosslyn

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Courtyard Arlington Rosslyn
3.0 of 5 Hotel   |   1533 Clarendon Boulevard, Arlington, VA 22209   |  
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Ranked #22 of 48 Hotels in Arlington
Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice hotel with Over the top Service”
4 of 5 stars Reviewed July 23, 2014

We had previously booked a different hotel for our 5 day stay and since it was so disgusting we started calling other hotels and thankfully we were able to find vacancy at this Courtyard. We stopped by very early of the day we were to check in just to see if we could park our vehicle on site during our day out and they allowed us to check in early. The free shuttle to restaurants nearby was wonderful, especially after walking and sightseeing all day. Beds were nice, rooms were nice and clean. Entire staff was wonderfully kind and professional. Only negatives is that the ice machine on our floor did not work for most of our stay, but was fixed on the last day and it would be nice to have a microwave in each room. Pool was very nice and warm, hot tub was the best! Would definitely stay there again!!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Charleston, South Carolina, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 22, 2014

Nice hotel, friendly staff, clean and comfortable rooms. The main reason for a vacation traveler to stay here is that it's close to the Rosslyn Metro station (5-10 minute walk) but significantly cheaper than comparable hotels in the district. There's nothing going on nearby -- Rosslyn is mainly high-rise office buildings (and hotels), and the area sort of shuts down on nights and weekends -- so it's basically just a place to sleep while visiting DC, but it's more than adequate for that. There's a bistro in the lobby that's good for morning coffee and a bagel. And there's a grocery store and a pizza place close by, too, if you need them.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 15, 2014

I'm a huge fan of Marriotts. I turned a blind eye a few times during our stay but the breaking point came when our courtesy shuttle driver kept us waiting 30 minutes in the pouring rain while she ran some personal errands. Guest Services couldn't even find her. We gave her an enormous tip when she dropped my family at dinner 90 minutes earlier, so I was beside myself with her nerve. Never apologized because she knew we were soaking wet and mad.

This hotel was just ok. We had to call Guest Services twice to get someone to come up and pry open the sofa bed to pull out the coach our first night. Cheap couch. The room was a bit dirty and the carpets old and stained. It feels like an inner city hotel. Marriott can clean this one up, please.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fatima A, Property Coordinator at Courtyard Arlington Rosslyn, responded to this review, July 17, 2014
Thank you for taking the time to share your experience. We deeply regret that your stay with us was disappointing and want to assure you that this is not up to our standards of service. Please be assured that your concerns about the shuttle have been addressed. I completely understand your frustration and apologize that you had to wait 30 minutes in the rain. Unfortunately, when it rains there is a high demand for pickups and I assure you that the driver was picking up guests and not running personal errands.

Once again, please accept my apology and hope that you reconsider your decision about this hotel and give us another opportunity to regain your trust.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City
Level Contributor
194 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed July 7, 2014

We spent the 4th July long weekend, and we select this place since was close to DC but not in the busy area. Staff was friendly and solved every mistake they did with our reservation (we ask for some requiremetns and when checked in was not as requested, they take couple of minutes and solved).
They have valet parking service (15usd per night), guys really fast to deliver the service.
They have small starbucks inside we had breakfast there all their staff was pretty nice and try to make your stay better.
Nearby there´s Italian, Japanesse, Subs, Pizza, and more restaurants to have dinner.
Rosslyn metro station is few blocks away, but they also have shuttle to take you and pick you up there.
Certainly I will stay again, prices performance was really good, I gave no excellent rate since the elevator was partially in maintenanace, so you need to wait upto 5 mintes to get one (in the morning with all peole getting or leaving the breakfast area).

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merry Point, Virginia
2 reviews
1 of 5 stars Reviewed July 5, 2014

=============================

No direction signs indicating correct driveway to hotel. Few parking places while registering. Mass confusion with bus, taxi's and guest cars trying to find a place to park while registering. Inadequate parking area. No hotel attendant to help guide traffic or handle luggage. Stand in long lines waiting to register. Three available registration stations but only two were in use.

Small rooms but clean and quiet. Large bathroom with shower but no bathtub. No roll in cots for children. All in all this place needs a good manager. However employees were gracious and courteous.

This was our first Courtyard experience and will be our last. All our other hotels were more pleasant and less stressful places to stay.

==============================

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fatima A, Property Coordinator at Courtyard Arlington Rosslyn, responded to this review, July 14, 2014
Thank you for taking the time to share your experience. I am sorry to hear that your stay with us was less than desirable and apologize for the inconvenience of your arrival experience.

The garage elevators are currently undergoing renovation and we hired a valet team to avoid having our guests take the stairs from the garage. Our garage elevators will be completed next week and we will go back to having self-parking which will alleviate the traffic in the driveway. We do offer roll away bed upon request and apologize that you were not informed.

Your concerns have been addressed with management and we are taking immediate corrective steps to avoid such problems in the future

Once again, please accept my apology. We would like to regain your trust and we hope you will reconsider allowing us the opportunity to provide you with an exceptional guest experience when your travels bring you back to this area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

PROS:
Very clean and quiet. A few blocks from Rosslyn metro, and shuttle can drop you off and pick up as needed. Staff is very nice and willing to assist in anything. Starbucks in lobby. Safe area to walk and explore. Safeway grocery just behind hotel; getting snacks and drinks is quick and easy. Restaurants are within walking distance.

CONS:
None that I could see.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandusky
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed June 26, 2014

My family and extended family (25 of us) made a pit stop in DC on our way to the Outer Banks, NC. We chose the Marriott Arlington Rosslyn because of it's location and we couldn't have been happier. Just a few blocks from the subway, this location made our mode of transportation to DC and the National Monuments very easy. The hotel is around the from a couple small restaurants and a Starbuck's is also close by. I believe there was an Applebee's close as well.

The hotel is clean, well maintained and the check-in/out was fast & easy. The hotel has a small store with food & personal items, and there is also a Starbuck's café/type counter to order coffee & breakfast foods.

We didn't get to see everything we wanted to see in Washington, so we will return and we would definitely stay at this property.

Room Tip: If you are a light sleeper, ask for a room that is not on the street side.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Arlington Rosslyn

Address: 1533 Clarendon Boulevard, Arlington, VA 22209
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#19 Family Hotel in Arlington
#26 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Arlington Rosslyn 3*
Number of rooms: 162
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Also Known As:
Courtyard By Marriott Arlington Rosslyn Hotel Arlington
Arlington Marriott
Arlington Courtyard

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